Review of Air Canada Express flight from Montreal to Toronto in Economy

JZA

AC - Air Canada Express

Flight taken on 01 November 2021
AC7973
17:30 01h 10m 18:40
FlyAlex
718 · 47 · 4 · 5

Hi,

I arrived at Montreal Airport on a sunny cold afternoon and enjoyed some nice apron views before entering the terminal. 


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Priority check in at the dedicated Air Canada counters worked quickly due to my Star Alliance Gold status.


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Security check was brief that afternoon and soon I was airside passing some nice looking waiting Air Canada planes while heading for the Air Canada Maple Leave Lounge.


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The lounge is on the upper floor and provides some very nice apron views and a lot of daylight. It was rather full already but still I found a nice seat in one of the corners.


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In general however the whole lounge looks quite old fashioned and in my opinion would be in need for a redesign soon. No self service buffets were available due to covid 19. However some snack and cold & hot drinks could be ordered from service staff at the buffet area.


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My selection:


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In addition each table has a code where you can order food items to you table via smartphone. I decided to order the Panna Cotta dessert which was fine.


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A quick view of the waiting Dash 8 to head down to Toronto Island airport.


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Boarding started perfetcly on time in a very orderly manner by groups.


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It was interesting to see that large hand luggage has to be placed by cients into this elevator in order to be loaded to the luggage hold of the turboprop - a different process compared to typical apron boarding in Europe for such small planes.


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Also completely different than in Europe boarding onto this turboprop took place via airbridge and some kind of bridge solution.


A friendly crew welcomed us onboard and I took my window seat in row 5.


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Pitch was totally fine for the short hop.


A look outside.


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A quite comprehensive sanitary kid has been provided at the aircraft entrance.


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Boarding was soon finished and we were pushed back while a safety demonstration followed.


We taxiied to the runway and departed into nice sunset skies for this 1 hour 05 minutes domestic hop.





The flight was a little bit bumpy in the beginning.


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Ca. 15 minutes into the flight a trolley maded its apperance with a large selection of free of charge cold & hot drinks.
You could also pick a small snack from a choice of ca. 5 different ones offered by the friendly crew from a basket.

I had some Ginger Ale and pretzels while my travel companion had some coffee and a muesli bar. 


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Quickly we started our descend into Toronto Island Airport and passed the amazing Toronto skyline before touching down on the runway located on Toronto Island.


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We docked at some kind of small turboprop airbridge before and disembarked via the aircraft stairs directly walking into the small but very nice airport building. A walking tunnel under the water brings you to mainland in ca. 5 minutes. 


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You can also see the layout of Toronto Island airport from the following picture taken the next day from Toronto CN tower.


Thanks for reading,
FlyAlex 

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Product ratings

Airline

Air Canada Express 8.1

  • Cabin8.0 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi6.0 / 10
  • Meal/catering10.0 / 10
Departure airport

Montreal - YUL8.0

  • Efficiency9.0 / 10
  • Access7.0 / 10
  • Services8.0 / 10
  • Cleanliness8.0 / 10
Arrival Airport

Toronto - YTZ9.5

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

A very nice short Air Canada hop with perfectly adequate inflight service.

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Comments (4)

  • Merci pour ce report, c'est étonnant le process pour les bagages. Je trouve toujours que les avions à hélices apportent quelque chose d'unique :)

  • Nice report but I especially like the bonus part with VIA rail Business Class service, this lunch looks very appetizing!

  • Thanks for sharing!

    Which one do you chose between rail and plane for the trip between Toronto and Montreal?

    • Actually I liked the train ride more: the service was really nice and you can get some relaxed views of the countryside along the route

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