Review of Air Canada Express flight Montreal Toronto in Economy

Airline Air Canada Express
Flight AC7973
Class Economy
Seat 5F
Flight time 01:10
Take-off 01 Nov 21, 17:30
Arrival at 01 Nov 21, 18:40
AC 54 reviews
FlyAlex
By GOLD 615
Published on 4th November 2021

Hi,

I arrived at Montreal Airport on a sunny cold afternoon and enjoyed some nice apron views before entering the terminal. 


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Priority check in at the dedicated Air Canada counters worked quickly due to my Star Alliance Gold status.


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Security check was brief that afternoon and soon I was airside passing some nice looking waiting Air Canada planes while heading for the Air Canada Maple Leave Lounge.


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The lounge is on the upper floor and provides some very nice apron views and a lot of daylight. It was rather full already but still I found a nice seat in one of the corners.


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In general however the whole lounge looks quite old fashioned and in my opinion would be in need for a redesign soon. No self service buffets were available due to covid 19. However some snack and cold & hot drinks could be ordered from service staff at the buffet area.


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My selection:


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In addition each table has a code where you can order food items to you table via smartphone. I decided to order the Panna Cotta dessert which was fine.


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A quick view of the waiting Dash 8 to head down to Toronto Island airport.


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Boarding started perfetcly on time in a very orderly manner by groups.


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It was interesting to see that large hand luggage has to be placed by cients into this elevator in order to be loaded to the luggage hold of the turboprop - a different process compared to typical apron boarding in Europe for such small planes.


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Also completely different than in Europe boarding onto this turboprop took place via airbridge and some kind of bridge solution.


A friendly crew welcomed us onboard and I took my window seat in row 5.


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Pitch was totally fine for the short hop.


A look outside.


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A quite comprehensive sanitary kid has been provided at the aircraft entrance.


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Boarding was soon finished and we were pushed back while a safety demonstration followed.


We taxiied to the runway and departed into nice sunset skies for this 1 hour 05 minutes domestic hop.



The flight was a little bit bumpy in the beginning.


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Ca. 15 minutes into the flight a trolley maded its apperance with a large selection of free of charge cold & hot drinks.
You could also pick a small snack from a choice of ca. 5 different ones offered by the friendly crew from a basket.

I had some Ginger Ale and pretzels while my travel companion had some coffee and a muesli bar. 


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Quickly we started our descend into Toronto Island Airport and passed the amazing Toronto skyline before touching down on the runway located on Toronto Island.


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We docked at some kind of small turboprop airbridge before and disembarked via the aircraft stairs directly walking into the small but very nice airport building. A walking tunnel under the water brings you to mainland in ca. 5 minutes. 


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You can also see the layout of Toronto Island airport from the following picture taken the next day from Toronto CN tower.


Thanks for reading,
FlyAlex 


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Verdict

Air Canada Express

8.1/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi6.0
Meal/catering10.0

Montreal - YUL

8.0/10
Efficiency9.0
Access7.0
Services8.0
Cleanliness8.0

Toronto - YTZ

9.5/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness9.0

Conclusion

A very nice short Air Canada hop with perfectly adequate inflight service.

Information on the route Montreal (YUL) Toronto (YTZ)

Les contributeurs de Flight-Report ont posté 12 avis concernant 3 compagnies sur la ligne Montreal (YUL) → Toronto (YTZ).


Useful

La compagnie qui obtient la meilleure moyenne est Porter Airlines avec 7.8/10.

La durée moyenne des vols est de 1 heures et 11 minutes.

  More information

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