Review of Air Europa flight Madrid Sao Paulo in Economy

Airline Air Europa
Flight UX57
Class Economy
Seat 35K
Aircraft Airbus A330-200
Flight time 12:25
Take-off 13 Feb 16, 22:10
Arrival at 14 Feb 16, 07:35
UX   #53 out of 68 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 152 reviews
By GOLD 987
Published on 31st January 2022

one trip, two continents!

Hello everyone!

Today I found some of my very old pictures of 2016, a period when I was travelling loads but unfortunately a time when I took less pictures.

The idea of this trip was to follow my partner at the time- as he was working from "home". Yes I know, before covid and back then it was the only person I knew that had such freedom.

Flying blue miles earned with this flight: 1014
XP earned: 12  
(In nowadays conversion of Mile-revenue based scheme) 

photo map

You can see below that even though some of the flights of the routing are missing, the price is very decent for 
A) the lenght
B) the fact that it is an open jaw. 

photo booking

I don't recall that there was an App at the time, or perhaps I just didn't install it; but I did check in online and received the QR code by email.

photo boarding-pss

There was no map of the A330 on the Air Europa website but the A332 has 293 seats, where for instance Air France has 216..

at madrid - barajas - adolfo suarez airport

I took even less pictures on the previous flightm and since it was at night the vast majority of them were blurry.

I arrived at T2 and my next flight was at T1 so not too much of a walk - I spent most of my time there as the food was ok, with free wifi and available plugs to charge my devices (and indeed with reasons as I was about to discover later on the plane that there weren't any plugs). 

photo t1

Our plane arrived with about 1 hour late, here it is…

photo arrival

Aircraft: Airbus A330-243
Registration: EC-LNH
Engines: 2x RR trent 772
Age: 19 Years
Layout: J18 Y275 seats
Observation: With the skyteam livery

Back up in the shopping court

photo t1-3

Boarding happened in the usual way: business and Suma/Flying blue elite members first, at the time I was just an anonymous Ivory status card holder.

photo 20190822_123354

onboard the A330

Aircraft: Airbus A330-243
Registration: EC-LQP
Engines: 2xRR Trent 772B-60
Age: 19 Years
Layout: C24 Y273

The A330 isn't a bad plane for a long haul flight, but in economy the cabin could be a bit tighter than the wider B777 jets.
However the good thing about thing about a norrower jet is that the cabin is configured with just a 2-4-2 lay out.

 I arrived at my seat to realise that:
A) There was no windows
B) The IFE wasn't working

I tried to ask for the staff to reboot it but nothing happened; I patiently waited for the take off (hence no pictures) and went to ask to change seat, before the diner was served so I had more chances to be moved.

I was first offered a left seat of the middle section of the rear economy cabin. 

photo seats-50167

I managed to change seat with somoeone on my left, as I had no passengers on my right - I really wanted the window seat and a functional IFE!

Speaking of which, here is the IFE i was fighting for… 

photo siegephoto ife

Of course not the best of IFEs, I'd even say it is disappointing but better than no IFE.
The IFE doesn't have a touchscreen feature. 

photo ife2

You need to use this cutting edge remote control!

photo commande

And In case you never touched a remote control in your life, here is the manual!

photo cqrd-mqnette

The safety card used for both variants of the A330

photo card

The meal was served about 2 hours in the flight, not sure why we waited that long for it.
The bolognese thing was actually good and filling, I have a sweet touch and the dessert was just awful. 

photo dinner

Air Europa also gives a blanket that I used to sleep and to - now I can confess it noone can report me - use my e-cigarette to vipe underneath it!

I am not sure if it is due to the e-cigarette, I felt relaxed and managed to sleep; I usually find it very hard to sleep on economy class seats.

The breakfast was offered before landing: orange juice; coffee and this sandwich. 

photo pti-dej

The flight magazine of Air Europa…

photo 20220117_163010

With some nice tips about some destinations, Miami might be a good thing for me ;-)

photo 20220117_163126

This kind of advertisement usually makes you realise you are onboard a low-cost airline… I found funny how 7cm in your shoes can be a chick magnet ahah!

photo 20220117_163042

I like the map of Terminals 1-2-3 of MAD, very useful.

photo 20220117_163335

And finally the avgeek page.
As you can see, Air Europa was about to receive its first Dreamliner and therefore no data about the cabin configuration was available yet. 

photo 20220117_163223

A last picture of the cabin after landing…

photo cabin

at sao paulo - Guarulhos - international airport

We arrived at the terminal 2 that is usually used by Latam.

photo 20190822_132438

And through customs to get my stamp, the good thing is that I didn't have to collect my luggage.

I still went outside to breath a bit natural air. 

photo 20220119_101122

No offence to Brazil but I must say it has to be the most boring stamp in the the world!

photo gru6

GRU isn't the best looking airport at all.

photo gru3
See more


Air Europa

Cabin crew7.5

Madrid - MAD


Sao Paulo - GRU



A good value for money trip, 800€ is a really fair amount to pay for this open Jaw and for summer.

MAD: The airport is OK, T1, T2 are not the best, it is a bit like day and night comparing it with the T4. However it is clean and has a decent amount of services.

Air Europa:
The A332 was nice, the cabin in 2-4-2 might be seen as much, however I still find it more confortable thant 3-4-3 on 777.
The food was really average. The IFE not working and a seat without a window is a NO but the crew was nice enough to allow me to change seat.

GRU: The airport is well organised, it is quite easy to get your bearings but lacks a bit of aesthetics.

For memory here are my criteria
-Entertainment: None < 4.5 Magazine 6< une application 7< Wifi 8 < IFE = 10
-Cabin: visually interesting, comfortable and practicle> 7.5. For example, Ironing boards are <7
-Crew: Went for the extra mile, they outdone themselves > 7.5
-Repas: : Buy On Board <5 Free <7.5< Visually interesting, nice in quantity and quality

Information on the route Madrid (MAD) Sao Paulo (GRU)

The contributors of Flight-Report published 5 reviews of 4 airlines on the route Madrid (MAD) → Sao Paulo (GRU).


The airline with the best average rating is LATAM with 7.1/10.

The average flight time is 11 hours and 12 minutes.

  More information


If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 594308 by
    lysflyer GOLD 1274 Comments

    Thank you for this vintage report. At least UX intercontinental product hasn't evolved much and is still bare bones. I agree with you that GRU looks ugly from the outside.

  • Comment 594687 by
    KévinDC TEAM GOLD 5843 Comments

    Another pretty complete retro-report for having "not taken many pictures" haha.

    Looks like another epic itinerary. I used to love those kinds of trips! Of course, now no longer an option with a kid.

    Wow, thank goodness UX retired the A330s recently, they were ALREADY looking tired and sad 5 years ago!
    Their new 787 experience is surely much nicer (though smaller seats).

    Thanks for sharing!

  • Comment 594698 by
    ChrisB GOLD AUTHOR 1974 Comments

    Hi mate!
    thanks for your comment very kind!
    Yes not easy with a kid and with covid!!
    I like flying on the A330 but not on theirs lol
    yes the 787 is way better ( i reported it in french) but smaller indeed!

Login to post a comment.