Review of Vietnam Airlines flight from Ho Chi Minh City to Jakarta in Business

HVN

VN - Vietnam Airlines

Flight taken on 19 September 2013
VN 631
10:00 03h 00m 13:00
Model Airbus A321
Class Business
Seat 2G
Travip
7,265 · 10 · 18 · 1

I was travelling to Jakarta last September. I chose to fly with Vietnam Airlines since it has direct flight from Ho Chi Minh City (SGN) to Jakarta (CGK). The flight took 3 hours.
Generally, I was satisfied with the flight. I wen to the airport early although I didn't have to queue. I entered the business class counter where I didn't have to wait. However, I still had to line up at the immigration counter. I had the so-called Sky Priority on my boarding pass but there was no such priority lane for immigration process.
I went to Apricot CIP Lounge by SASCO in the airside. The food was so so, not as good as I experienced in Bangkok or else where but much better than in some places such as Kolkata Airport. Apricot Lounge has a very nice view of the tarmac so you can watch the planes taking off, landing and taxiing.
The lounge:


photo IMG_3430photo IMG_3433photo IMG_3434 1

I was boarding the plane with a bus. Because I was a priority passenger on business class, I was taken to the plane on a small van. With this trip, I travelled on an Airbus A321. The cabin was a regional business class. Of course, there was no flat bed.
The FA was very nice. She smiled all the time and even when she didn't smile, I also felt that she smiled. Half of the business class cabin was empty.
The following photos are about the in-flight meal:


photo IMG_3449 copy

Business class seats


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While waiting for the meal


photo inflightfood50photo inflightfood49

Appetizer: dried beef with cheddar


photo inflightfood51

Main course: Fish something


photo 1379859_10153284478890315_1477804011_n

I asked for blanket and pillow since the cabin was a little bit cold and I wanted to take a nap


photo 1238819_10153284478625315_79404318_n

Soekarno-Hatta International Airport of Jakarta

Display all

Product ratings

Airline

Vietnam Airlines 7.8

  • Cabin8.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi6.0 / 10
  • Meal/catering7.0 / 10
Lounge

Southern Airports Services Company (SASCO) Apricot CIP Lounge7.5

  • Comfort7.0 / 10
  • Meal/catering7.0 / 10
  • Entertainment/wifi9.0 / 10
  • Services7.0 / 10
Departure airport

Ho Chi Minh City - SGN9.0

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services7.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Jakarta - CGK8.5

  • Efficiency10.0 / 10
  • Access8.0 / 10
  • Services8.0 / 10
  • Cleanliness8.0 / 10

Conclusion

Great experience on Vietnam Airlines regional business class from SGN to CGK.

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Comments (18)

  • Thank you for this first report and welcome here :)

    Nice FR with a connection out of the beaten path of flight-reporters. Catering looks good, especially the garlic bread.

    You should not leave your full name and details on the boarding pass...you never know.

    • Thanks so much Pititom. Thanks for your first comment on my post and yes, I will fixed the boarding pass now. ^^

  • Welcome !

    Thank you for sharing your first trip report.

    Such a nice flight with a great product, the catering looks fresh and tasty. Are the FA always that smiley on VN ? I've always heard the opposite, so that's a good point.

    • Thanks Flyism!

      I have to admit that Vietnam Airlines business class meal generally good. You're right about the FA. Sometimes they don't smile a lot but I was impressed with the FA on that flight. I was lucky enough to meet on other 2 flights. For Vietnamese FAs, they're improved pretty much comparing few years ago. I heard that Vietnam Airlines aims to become the number one traditional carrier in South East Asia and I hope they can do that.

  • Welcome !

    Vietnam Airline is quite improve these day with the long route, keep it up bro :)

  • Thank you for sharing this report. I always love reading reports from Asia,which country are you from originally?

    The catering looks quite tasty :)

    Welcome to the site, hope you'll post more reports :)

    • Thanks AirCanada881,

      I'm Vietnamese and I live in Ho Chi Mih City (aka Saigon). I usually fly with Vietnam Airlines. :)

  • Thanks for sharing your first FR and welcome aboard

    It's great to have smiling FAs on a flight

    See you soon with another FR

  • Thank you for your first FR on flight report

    VN got a quite decent product in medium haul !!

    • Thanks Denzee,

      I agree! Vietnam Airlines is not a 4 or 5 star carrier but I satisfy with most of the flights with them. Business class on short and medium-haul flights is worth to try.

  • I flew VN on a route of similar length back in 2010, also in an A321, and had a very similar experience.

    This is a very good first report, and we can expect more of them, considering your Elite status.

    Like AirCanada881, I welcome reports on Far-eastern regional flights, in a region which is dear to my heart. Welcome among the contributors !

    • Thank you, Mr Marathon,

      Actually, your FR about Vietnam Airlines flight from SGN to NGO was the first post in FR that I read. Very impressive. I have some interesting stories to share on FR but so lazy to write. Since I found that this community is very nice and friendly, I will try to interact more. Thanks again for encouraging me for my first time here.

  • Thanks for sharing this first report with us! Always happy to see reports from Vietnam (I am half Viet). The service looks pretty good overall; too bad there are no PTVs on these medium-haul flights. Hope to see many more reports from you in the future!

    Welcome to Flight-Report!

    • Hello bro,

      Nice to know you. It's good to know that you're half Vietnamese. :) Thanks for welcoming me.

  • Thanks for this nice FR and welcome to Flight-Report :)

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