Review of Turkish Airlines flight Vienna Istanbul in Business

Airline Turkish Airlines
Flight TK1900
Class Business
Seat 2A
Aircraft Boeing 737-800
Flight time 02:15
Take-off 16 Nov 13, 16:55
Arrival at 16 Nov 13, 20:10
TK   #13 out of 131 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 554 reviews
lagentsecret
By SILVER 4945
Published on 27th November 2013
  1. Tunis TUN - Istanbul IST (Turkish Airlines Business, 737-800)
  2. http://flight-report.com/en/report-5504.html
  3. Istanbul IST - Seoul ICN (Turkish Airlines Business, A340-300)
  4. http://flight-report.com/en/report-5519.html
  5. Seoul ICN - Singapore SIN (Singapore Airlines Business, B777-300ER)
  6. http://flight-report.com/en/report-5534.html
  7. Singapore SIN - Newark EWR (Singapore Airlines Business, A340-500)
  8. http://flight-report.com/en/report-5582.html
  9. New York JFK - Frankfurt FRA (Singapore Airlines Business, A380)
  10. http://flight-report.com/en/report-5610.html
  11. Frankfurt FRA - Vienna VIE (Lufthansa Business, A321)
  12. http://flight-report.com/en/report-5613.html
  13. Vienna VIE - Istanbul SAW (Turkish Airlines Business, 737-800)
  14. [YOU ARE HERE]
  15. Istanbul IST - Tunis TUN (Tunis Air Economy, A320)
  16. http://flight-report.com/en/report-5663.html

My former flight arrived at F gates and I had to go to the D gates
photo 201311SQ22_0943photo 201311SQ22_0944

I was following the Transfer signage


Already more than 20 minutes and I was still walking
but suddenly I had to exit landside and to go upstairs to the checkin area
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and I had to go through all the checks :(
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VIE is on the same level as FRA !

I finally arrived at D gates area and didn't stop at Air Lounge
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but I was looking at the OS Senator lounge
A red jacket woman (who seemed to be there to help people) told me that the elevator was out of order and that I had to use the emergency stairs
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But I arrived just in front of this door and wasn't able to enter the lounge this way
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I went back up and unfortunately the red jacket woman had disappeared !
So I went to the OS Business lounge


The dragon was busy with a phone call and looked barely at my boarding pass
Then she went away to continue her phone call

I was alone in the lounge

Do&Co Austria is the provider of the lounge but it didn't look great
Two different cakes
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Broth without Frittaten as I was expecting :(
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Coffee
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Alcohol
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Snacks and peanuts
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Austrian wines and juices
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So disappointed : I was expecting wienerschnitzel, or at least cold cut(usually austrian cold cut is very good) or apfelstrudel !

Soft drinks and beers
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Anyway the lounge was very large and wth a nice view on the tarmac


There were showers


Business corner : printer was out of order !
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I spotted this A320 QR which had to fly a long way to Doha
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MS and OZ cargo
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LX
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A 738 TK was flying back to IST
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The QR was pushing back
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OZ Cargo was taking off
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And my TK 738 was coming
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TC-JFV, an old 738, first flight was on 04/02/2000


Few OS
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I had to hurry up because it was almost boarding time

I didn't know that there was a security check at the gate

The agent was very rude asking that I arranged my stuff the way she wanted : computer, belt, suitcase, and so on
No comment on such behavior :(

Anyway it was fast because I was the last to board

Of course it was an old business cabin with neutralized middle seat
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Decent legroom
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I don't know why there are two small tablets for the middle seat
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PDB : a choice of great home made juices
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Safety card
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Seatback stuff
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A Pegasus is coming beside us
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The winglet
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An oshibori is handed out
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The menu
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Pushback, taxi to runway and take off were on time

As soon as we were airborne the dinner was served
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with the beverages
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Assorted Turkish Appetizers
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Shepherd Salad
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Assorted Cheese
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Home Made Chocolate and Hazelnut Mousse Cake
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Turkish Style Grilled Beef Fillet, creamy eggplant purée, tomato and green pepper/rice
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Not impressed by the beef(but the eggplant purée was very very good) I asked a second hot dish

Grilled Chicken Breast, sautéed mixed vegetables / potato purée
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The chicken was good, not dry at all and the purée, to die for, as usual, not a lyophilized one !

The service was impressive : the FA asked for refill (not usual at all with TK) and she was very proactive and always smiling

So when I asked for a lemonade she brought me some nuts too
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We landed behind the schedule and parked on a remote position
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See more

Verdict

Turkish Airlines

8.1/10
Cabin7.5
Cabin crew10.0
Entertainment/wifi7.0
Meal/catering8.0

Austrian Airlines Business Lounge (Pier East - A-Gates, Non-Schengen)

6.5/10
Comfort6.0
Meal/catering6.0
Entertainment/wifi8.0
Services6.0

Vienna - VIE

5.6/10
Efficiency1.0
Access8.0
Services4.0
Cleanliness9.5

Istanbul - SAW

8.9/10
Efficiency10.0
Access8.5
Services8.5
Cleanliness8.5

Conclusion

VIE was very disappointing with this long transfer and all the checks
The airport agents were ineffective at best but occasionnaly rude

The lounge was on par with an average catering

The flight was pleasant despite this old cabin especially because of this great FA

Information on the route Vienna (VIE) Istanbul (SAW)

The contributors of Flight-Report published 3 reviews of 2 airlines on the route Vienna (VIE) → Istanbul (SAW).


Useful

The airline with the best average rating is Turkish Airlines with 8.1/10.

The average flight time is 2 hours and 11 minutes.

  More information

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