Review of Singapore Airlines flight Munich Singapore in Business

Airline Singapore Airlines
Flight SQ327
Class Business
Seat 21A
Aircraft Airbus A350-900
Flight time 12:00
Take-off 21 Apr 22, 13:10
Arrival at 22 Apr 22, 07:10
SQ   #8 out of 66 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 654 reviews
FlyAlex
By GOLD 960
Published on 22nd April 2022

Hi,

My journey started on a nice and sunny spring morning at Munich Airport Terminal 2. I reached the dedicated Business Class check in section of Singapore Airlines and there was nobody in the queue. Unfortunately there were technical issues that day and manually written boarding passes and luggage tags had to be produced which slowed down the process a lot. Still the staff was very friendly and also called me by name.


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Security through the priority lane was very smooth and quick as was passport control at border via automated gates.


I headed to the Lufthansa Lounges which Singapore Airlines uses here at Munich. I was greeted friendly and the Senator Lounge to which I had access due to my Star Alliance Gold status was rather empty.


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The buffet offered a wide choice of drinks and also a nice selection of cold and warm dishes.



A serviced bar offers a wide range of alcoholic drinks.


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I decided to only have a small lunch.


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Some nuts to end the visit.


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Soon it was time to head to my splendid looking Singapore A350.


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Priority boarding started promptly and soon I was on the dedicated airbridge for Business Class guests.


A very friendly cabin crew welcomed me onboard and escorted me to my window seat in the rear small Business Class cabin - a very nice welcome atmosphere.


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The cabin and the seat looked excellent and very roomy.


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The center seats stayed empty with the cabin not being to full on today's flight.


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I settled in while some nice boarding music was playing.


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There is a a lot of storage space in several parts of this huge seat.


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Even a small mirror is available.


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Already placed on the seat were eyeshades, socks and a pair of slippers.


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The small compartment on the side armrest featured a bottle of water, a sanity items kit and noise cancelling headphones.


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A close up of the sanity kit:


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The headsets were of good but not super high quality. Still totally fine.


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Next to us some Lufthansa action was going on.


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Unfortunately no amentity kit, menu or welcome drink were distributed.


Singapore Airlines due to Covid stopped providing printed menus - instead you can check the offerings digitally via the WIFI solution of the aircraft on your personal device.


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Lunch should be served at the beginning where I already had preselected the lamb.


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Some delectables were available throughout the flight.


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Before landing breakfast is served where I preselected the egg dish in advance.


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Some more information was available including the drinks list.


On the ground I was approached by a friendly flight attendant who confirmed my meal selection and asked for my choice of drinks to be served with satay as aperitif after take off. I decided for a glass of champagne.


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A safety video started to play and we pushed back for the taxiing out.


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Soon we smoothly powered into the skies for this 11 hours 30 minutes flight to South East Asia.


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I checked the seat and some more controls. The seat is rather comfortable although somehow different to other airlines Business Class cabins as it not goes into a typical recliner mode. Also the bed function has to be arranged by a flight attendant which was no problem however as they were always very happy to do so.


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About 20 minutes after take off I was served my first glass of champagne.


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This was refilled promptly together with the serving of the very tasty chicken satay - a Singapore Airlines signature feature.


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The cabin crew passed by frequently always adressing me by name and asking for more drinks etc. I ordered a Singapore Sling which was quickly served.


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Next the trolley rolled down the aisle and the table was nicely dressed for starter service. 


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I had some white wine with it and  a nice selection of warm bread was offered from a basket including some very tasty garlic bread.


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The starter was very tasty and next was the main dish - the lamb also tasted excellent and I had some red wine with it.


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The crew provided a very relaxed and calm service with enough time between the different courses. Next a dessert trolley was appearing in the aisle and an offer of cake, fruits, cheeses and ice cream was presented. I decided for the cheese and some extremely tasty salted caramel ice cream.


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To go with it I ordered a tasty Japanese liquor and a cup of Cappucino which both were nicely served.


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After the meal I settled in for a movie with a nice cup of Vanilla flavoured tea.


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Mood lighting was switched on to start the evening & night.


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Some tasty snacks were offered during the flight from a basket - I had some almonds.


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When by bed was prepared for sleeping I asked the flight attendant for an amenity kit and she was happy to bring me one including some helpful cosmetics like lip balm, hand lotion etc.


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The bed in general was comfortable - still somehow I did not manage to find some good sleep.


I was happy when the breakfast service started ca. 2 hours out of Singapore. The mood lighting helped to wake up the cabin.


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Unfortunatley throughout the whole flight never any hot towel was provided which I missed from pre Covid days.


The friendly crew served me a plate of fresh fruit as starter. This was followed by some tasty croissants, muffins and bread from a basket.


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I ordered a cup of tea with it. Soon a selection of yoghurts was served from a silver tray.


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Next was the warm main dish which was ok but nothing spectacular: egg soufflé. 


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I ended breakfast with a cup of Cappucino before descend started.


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During approach a very nice sunset with high clouds appeared to the left side of our Airbus.


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Final approach into Singapore was also very amazing including hundreds of cargo ships so typical for the highly trade affected Singapore harbor.


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An excellent flight came to an end and we landed safely at Changi Airport.


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Time to deboard this beautiful plane.


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Thanks for reading,
FlyAlex 

See more

Verdict

Singapore Airlines

8.9/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi8.5
Meal/catering9.0

Munich - MUC

8.5/10
Efficiency9.0
Access7.0
Services9.0
Cleanliness9.0

Singapore - SIN

8.6/10
Efficiency9.0
Access8.5
Services9.0
Cleanliness8.0

Conclusion

An excellent longhaul flight with probably still one of the best Airlines around. The friendly cabin crew provided a very nice service and meal is almost back to pre Covid standards. Still it would be great to see welcome drinks, printed menus and hot towels coming back soon as well to conclude the whole experience.

Information on the route Munich (MUC) Singapore (SIN)

3 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 601068 by
    airberlin GOLD 1437 Comments

    Thanks for this report Alex. Sounds like a great flight. Would prefer to have a paper menu though... Hopefully I'll be able to catch the same flight, or the A380 on the FRA SIN route) later this year in August or September. Hope to get the same or an even better experience.
    Thanks again for sharing.

    • Comment 601189 by
      FlyAlex GOLD AUTHOR 77 Comments

      Thanks a lot. Indeed I also prefer paper menus a lot to the digital versions. They make some more premium touch and you can easily and quickly refer to it by showing something to the flight attendant. Wishing you also a great SQ experience in summer then! :)

  • Comment 601338 by
    KévinDC TEAM GOLD 5759 Comments

    So nice to see an actual recent long-haul flight to Singapore! This is a good sign of how things are finally starting to get better around the world.

    Singapore Airlines due to Covid stopped providing printed menus - instead you can check the offerings digitally via the WIFI solution of the aircraft on your personal device.

    That's actually a really smart idea! I wish other airlines did this rather than announcing orally with less-than-enticing descriptions.

    Beautiful cabin and seat and the meal service looks fantastic. So nice to see service getting back to (almost) pre-Covid standards minus pre-departure drinks and a few other small details.

    Thanks for sharing!

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