Review of United flight from Vancouver to San Francisco in Domestic First

UAL

UA - United

Flight taken on 04 June 2022
UA1449
07:00 02h 30m 09:30
Model Airbus A320
Seat 1A
bldavid
2,206 · 31 · 2 · 10

We decided to go on holiday to California. There are no direct flights between Iceland and California since the end of Wow Air so we decided to fly to Vancouver, one of the furthest direct destinations from Keflavík, and connect from there.

Our itinerary:
Keflavík to Vancouver, Icelandair, business class
Vancouver to San Francisco, United, first class
San Francisco to San Diego, United, first class
Los Angeles to Vancouver, Air Canada, economy class
Vancouver to Keflavík, Icelandair, business class

This flight is sold on United's website as Business/First; the booking class is D which is usually business class but it's called United First here.
The flight is technically international first class but it's better classified as domestic first class for the service (or the lack of it). I booked this class simply because the price between economy and first covered exactly the difference in value of what was included: check-in luggage, priority check-in, priority security, priority boarding and a more comfortable seat.

We stayed at the Westin Wall Centre Vancouver Airport. The hotel does not have a shuttle service but they pay for the taxi. It's an unusual but comfortable solution.

We hear so much nowadays about long lines at airports but I was optimistic and planned to be at the airport at 05.15, about 1 hour and 45 minutes before departure.

There was zero waiting time at check-in: there were absolutely no other passengers neither in economy nor in first class.




photo 01

Check-in still took time: the agent checked our ESTAs, vaccination certificates, negative covid tests, return flight tickets and she checked in our luggage.


photo 02

There was zero waiting time at security. We could go into the priority lane but there were almost no other passengers anyway.

Vancouver Airport offers US Customs and Immigration Preclearance. Yes, you guessed it: zero waiting time.


photo 03

Lounge access was theoretically included in our reservation at Air Canada's Maple Leaf lounge but the lounge opens only at 7am and we were there at about 6am.


photo 04

Vancouver airport is nice and well organized. The airport - more precisely the US Terminal - was almost empty. Airports all over the world are often the busiest with most departures at about 7am, especially on a Saturday at the beginning of summer, but not here. Shops and cafes were however open.


photo 05photo 06photo 07

Here we see why: only two departures between 06.02 and 08.00


photo 08

The boarding area was not crowded.


photo 09

Priority boarding was available.

United's A320 has the usual US Domestic First Class configuration.


photo 00

Seats 1ACDF have very good legroom.


photo 10

The cabin was refurbished and was in very good condition despite the plane being 28 years old.

The captain made a very personal PA facing the cabin - a nice touch.

A welcome drink was offered: water or orange juice. Sanitizing wipes were also handed out.


photo 11

An expected flight time of 1 hour and 58 minutes was announced.

Push-back was on time.

Some views during taxi:


photo 12photo 14

Two Icelandair planes on the apron:


photo 15photo 16

We took off at 07.10.

The views after take-off:


photo 17photo 18photo 19

United Airlines' First Class catering: a drink and biscuits that would cost about 50 cents in a supermarket.


photo 20

There are no built-in screens but there's wi-fi and "private screening" which I didn't try.


photo 21

There's an on-board magazine that less and less airlines have nowadays.


photo 22

The most interesting part of the magazine is the description of the fleet.


photo 23

The rest of the flight was uneventful. The sky was cloudy so we had no views until we reached San Francisco - but then we had a fantastic view of the city.


photo 24photo 25

Oakland International Airport.


photo 26

Hayward Executive Airport.


photo 27

Dumbarton Bridge.


photo 28

The views before landing:


photo 29photo 30

We landed at 09.06 for a scheduled arrival time of 09.28.


photo 32
Display all

Product ratings

Airline

United 6.3

  • Cabin9.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering2.0 / 10
Departure airport

Vancouver - YVR9.3

  • Efficiency10.0 / 10
  • Access9.0 / 10
  • Services8.0 / 10
  • Cleanliness10.0 / 10
Arrival Airport

San Francisco - SFO9.0

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

United's first class between Vancouver and San Francisco offers check-in luggage, priority check-in, priority security control, priority boarding, a comfortable seat, drinks but almost zero food. We were very lucky as Vancouver Airport was quite empty so there were no lines at all; therefore all the priorities didn't offer any real advantage the day of our travel. The seat was very comfortable and came with very good legroom. The cabin crew was friendly. I find it unacceptable to call a product first class yet to offer only drinks but basically no meal at all. Other than this our flight was on time and comfortable.

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Comments (2)

  • Thanks for this. We see here a typical US domestic first product. Nice seat, pleasant service but no food on short flights. Exactly the contrary on European airlines. Funny… it’s the first time I see a gate with lounge included in the US. Was it a specific option? Also I am curious to learn how much you price all the pearks in Frist Class.. you said already 50ct for the food. What about the rest?

    Surprised by the low number of departures in YVR at that time. Was expecting all airlines to have flights to their hubs but no.

    Thanks again for sharing.

  • Hi Airberlin and thank you for your comment. The lounge is maybe included because it's an international flight but it definitely wouldn't be included for a Domestic First flight. I think it's reasonable to pay about $30 for the checked-in luggage, $30 for priority check-in, priority security control and priority boarding, $50 for the first class seat and $10 for the two tomato juices I had on-board - and that was exactly the price difference compared to economy.

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