Review of Lufthansa flight Munich Helsinki in Economy

Airline Lufthansa
Flight LH2464
Class Economy
Seat --
Aircraft Airbus A320neo
Flight time 02:30
Take-off 30 Jun 22, 15:30
Arrival at 30 Jun 22, 19:00
LH   #46 out of 75 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 1452 reviews
airberlin
By GOLD 197
Published on 12th November 2022

Continuation of my trip to Helsinki. 



I have only a short connection and I had no lunch. So heading directly to the Business & Senator lounges in the central area. The entrance is common and crowded. Still don't get why they are no self-checkin machines as for other airlines. The other better SEN lounge is still closed at that time on the MUC platform. Direction the 1st floor for the Business lounge and ground floor for the SEN one. I don't see a real difference between the two of them but I am not that used to the Business option as I entered the lounges mostly through Star Alliance Gold card that give access to the SEN one (=better).


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This lounge has the worse layout I've seen in a lounge, is small, full and without natural light. But the food offer is pretty decent.

Now heading to the other end of the Schengen terminal (G gates).  


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Our flight is delayed by just a few minutes. This is a very good performance for end of june in Europe as otherwise many passengers remains stranded for hours in FRA, AMS or LHR.


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I'm surprised to see a United parked just next to us.


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Let's go. This time, priorities are called.


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I was in the front of the cabin, row 7 or 8. The pitch is very good. The seat remains hard but is fully okay. We have a pretty new A320neo and no power outlets at all, even no USB-sockets. Com'on LH!


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The middle seat remains unused on this flight. One of the very few seat empty on today's flight. Maybe a benefit for SEN passengers.
A bottle of water is present at each seat in Economy. 


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My front neighbor has the outfit to go to HEL…


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Adios B787 UA.


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The water comes from Danemark. No deposit (pfand) on it, I could have improved the fare I paid by 25cts ^^ 


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The side curtain remove in place during taxi and take-off.


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Take-off which happens without wait.



For Jules ;) Yes it is in Germany!!!


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Kidding mode ON - The service arrives - Kidding mode OFF


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Yes 10g of a bad chocolate on a 2.5 hours flight.

But if you need more you have the buy-on-board options which is now the norm. Personally I prefer to pay less my tickets and have no service. Just in that case… if you want to distribute a chocolate, give a good one! 


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The offer is large. Not sure if they have everything on all flights though.


I was expecting a beautiful landing and it was the case. On the right Estonia.


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And approaching the coast from the Baltic Sea.


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Intricate coastline


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Green surroundings of Helsinki


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Some construction at the airport


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We park next to a Finnair A320.


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The terminal is made of glass and wood. It is a very nice place.


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A the exit a big food court with the preferred restaurant of my dear friend Bénichou, the bacon lover.


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The train station has been build in the rock several 10-meters under the ground, impressive!


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Verdict

Lufthansa

5.8/10
Cabin9.0
Cabin crew7.0
Entertainment/wifi2.0
Meal/catering5.0

Lufthansa Senator Lounge G - G

3.5/10
Comfort1.0
Meal/catering9.0
Entertainment/wifi2.0
Services2.0

Munich - MUC

8.3/10
Efficiency9.0
Access8.0
Services7.0
Cleanliness9.0

Helsinki - HEL

8.0/10
Efficiency9.0
Access7.0
Services7.0
Cleanliness9.0

Conclusion

Once again a good flight with Lufthansa. All went well and this is what matters at the end. My friends arriving over FRA (LH as well) have not been that lucky. They were long lines at ticket counters... The service is reduced but LH is normally the cheapest option among the legacies in EU. Just be aware: the customer service is a plague if you want to report an incident. Also no free bag and no seat choice for SEN on a Light ticket. That is stingy.
The SEN lounge has a good offer. Besides that it is not a convenient place. Hopefully the bigger one is now open in MUC G-gate.
MUC and HEL both nice airports.

Information on the route Munich (MUC) Helsinki (HEL)

The contributors of Flight-Report published 7 reviews of 1 airlines on the route Munich (MUC) → Helsinki (HEL).


Useful

The airline with the best average rating is Lufthansa with 7.3/10.

The average flight time is 2 hours and 24 minutes.

  More information

4 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 615589 by
    NGO85 SILVER 1754 Comments

    Hi AB, thank you for sharing this FR!

    I don't see a real difference between the two of them but I am not that used to the Business option as I entered the lounges mostly through Star Alliance Gold card that give access to the SEN one (=better).

    As far as I have seen at MUC, there is no difference in offering other than slightly different seating areas. Both share the same bathrooms/showers so it's really not too distinguishing. Depending on time of day, Business side can actually be quieter than Senator side. IMO, the MUC lounges are worse than FRA, MUC only has the advantage of being smaller with easier connections.

    Catering is a joke, clearly LH (like a lot of airlines) leveraged the pandemic as an excuse to degrade service and keep as the new status quo. It's good to see that beer is still the cheapest drink option on the BOB, keeping to their German roots^^ Excellent aerials on arrival in HEL.

  • Comment 615726 by
    KévinDC TEAM GOLD 5952 Comments

    Ah, too bad you got one of the "older" A320neo with the NEK seats without USB ports! LH are taking their sweet old time updating cabins with the new Geven seats with USB ports, so I'd expect there not-so-old NEO NEK cabins to stick around for a while. Thanks for sharing!

  • Comment 615782 by
    AirBretzel GOLD 10104 Comments

    Thanks for sharing this FR.
    the preferred restaurant of my dear friend Bénichou, the bacon lover. => it's so cute my dear.😉

  • Comment 615784 by
    jules67500 GOLD 5984 Comments

    Thanks for sharing my dear Vinvent !

    Lufthansa has become a low cost carrier since COVID. Very disappointing indeed, and customer service is even worse than Ryanair!! Not to mention the lack of advantages in Europe for their top tier status holders.

    For Jules ;) Yes it is in Germany!!!

    Na ja, Energiewende at its worst!!

    the preferred restaurant of my dear friend Bénichou, the bacon lover.

    He actually has signed up for the FFP of McDonalds :)

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