This is my first report here. Had problems the first time loading up. So I'll try again.
Of all SQ a/c I like their A330 best for the Y class layout 2-4-2. I normally don't fly SQ on my own personal expense for it's costly. Since this is a work trip, I'm enjoying this opportunity.
The A330 ride from SIN to ICN
Cabin views
The blue uniform
Good IFE, but only accessible after a/c levels off. After crew is release from their seats. Aghhh . . . why can't they switch it on ground like EK or QR.
Hot fluffy towel with SQ logo for Y pax.
Drinks before brunch Got the whole can and even 2 packets of peanuts.
Menu
Brunch was good. The western choice was out very fast. Anyways, the fish was spicy but very well done. Was even offered a second offering by a senior FA.
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Verdict
Singapore Airlines
8.4/10
Cabin8.5
Cabin crew8.5
Entertainment/wifi8.0
Meal/catering8.5
Singapore - SIN
9.0/10
Efficiency8.0
Access9.5
Services9.5
Cleanliness9.0
Seoul - ICN
9.1/10
Efficiency8.5
Access9.5
Services9.5
Cleanliness9.0
Conclusion
Had a very wonderful flight. Senior FAs (leading and chief)were awesome - polite, easy-going, proactive, enjoy striking conversation and knowing you're local, they'll slip to Singlish. While at the galley talking to them, Chief Steward came by and offered me a glass of champagne and dessert from Business. When a leading stewardess knew that they were a few first time flyers in my group, she gave me 30 playing cards to give to the group as souvenirs. Wow . . . The junior ones (in blue kebaya uniforms) were though polite but flustered and stressed trying to get their work done according to the book.
SQ still switches on their entertainment system only after a/c has level off. This can be 45-60min after seated in the cabin after boarding. This is when EK, QR and and even MH is better as they have their system already on when pax starts boarding. My guess SQ has this strict rule is due to their scar (and recommendations) from the SQ006 crash.
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Thanks for sharing and welcome to FR ! This FR looks like one of mines ;-) SQ recently changed their protocol in terms of IFE turned on as early as boarding but only for long haul, I experienced it lately, much better ! I'm surprised that ICN is not considered long haul though ? Of my many SQ flights, I never noted that the hot towel was embroidered with the SQ logo ! 2 servings, yes, excellent service. Did you ask for it ?
Hi Durian, Thanks for reading my simple FR. I'm no PPS and yet the Senior FAs were absolutely nice to me (and others). No, I didn't ask for seconds. The FA just offered. Not very often we get SQ FAs going out of line from their strict manual. Oh SQ did change their IFE procedure huh? Must try them. Anyways, Kris World still can't beat ICE.
Hi langentsecret, Thanks for the welcome. Yes, the catering is good. I head the western choice was better. On SQ - catered by SATS Catering from SIN - is a hit or miss. However, go for the Asian dishes with lots of spices, curries, spicy sauces - it's a safe bet it'll be generally good.
No IFE, no eletronic gizmo during ascent and final descent are the only reasons why I always take newspapers, even though I use moste of that time taking pictures (I know, this is not allowed, but...). This is a comprehensive first FR, pleasant to read. For some other airlines, the comments on the crew would look fake, but this is SQ. Great to have a new contributor in SIN to challenge DURIAN in his turf, haha. Welcome and congratulations for managing the upload !
Thanks, thanks! I must say you and DURIAN are both have really wonderful pics and FR. I don't fly as often as I would love like you, but will contribute as often as I'm up. I have seen SQ crew are improving from the many complaints about them. The junior ones still lack the confidence, but in general they are doing their best.
Lovely report and it's always nice to read about a great experience, especially with SQ. Along with TK, SQ provides one of the best meals in the back. The distribution of hot towels is already a very nice perk.
Welcome on board ! Thanks for this FR, covering SQ in Y (we too often see it in J around here and forget that it's always pretty good at the back of the plane).
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11 Comments
Thanks for sharing and welcome to FR !
This FR looks like one of mines ;-)
SQ recently changed their protocol in terms of IFE turned on as early as boarding but only for long haul, I experienced it lately, much better ! I'm surprised that ICN is not considered long haul though ?
Of my many SQ flights, I never noted that the hot towel was embroidered with the SQ logo !
2 servings, yes, excellent service. Did you ask for it ?
Hi Durian,
Thanks for reading my simple FR.
I'm no PPS and yet the Senior FAs were absolutely nice to me (and others).
No, I didn't ask for seconds. The FA just offered. Not very often we get SQ FAs going out of line from their strict manual.
Oh SQ did change their IFE procedure huh? Must try them. Anyways, Kris World still can't beat ICE.
Thanks for sharing your first FR and welcome aboard
The catering looks yummy
Top notch crew
See you soon on the return leg
Hi langentsecret,
Thanks for the welcome.
Yes, the catering is good. I head the western choice was better.
On SQ - catered by SATS Catering from SIN - is a hit or miss.
However, go for the Asian dishes with lots of spices, curries, spicy sauces - it's a safe bet it'll be generally good.
No IFE, no eletronic gizmo during ascent and final descent are the only reasons why I always take newspapers, even though I use moste of that time taking pictures (I know, this is not allowed, but...). This is a comprehensive first FR, pleasant to read. For some other airlines, the comments on the crew would look fake, but this is SQ.
Great to have a new contributor in SIN to challenge DURIAN in his turf, haha. Welcome and congratulations for managing the upload !
Thanks, thanks!
I must say you and DURIAN are both have really wonderful pics and FR.
I don't fly as often as I would love like you, but will contribute as often as I'm up.
I have seen SQ crew are improving from the many complaints about them.
The junior ones still lack the confidence, but in general they are doing their best.
Great first report. Very well written and interesting with a lot of details and photos. Welcome to flight report!
Hi Kevin,
Thanks for the kind encouragement.
I must admit my FR is not as detailed as others though.
Will be uploading a few more.
Welcome and thanks for this first FR.
Once again a very nice performance by SQ with a very customer friendly crew.
Nice meal you got there.
Lovely report and it's always nice to read about a great experience, especially with SQ. Along with TK, SQ provides one of the best meals in the back. The distribution of hot towels is already a very nice perk.
Welcome on board ! Thanks for this FR, covering SQ in Y (we too often see it in J around here and forget that it's always pretty good at the back of the plane).
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