Review of Austrian Airlines flight Paris Vienna in Economy

Airline Austrian Airlines
Flight OS420
Class Economy
Seat 19A
Aircraft Airbus A320
Flight time 02:00
Take-off 24 Mar 23, 07:10
Arrival at 24 Mar 23, 09:10
OS   #78 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 353 reviews
Lia_K
By SILVER 599
Published on 10th April 2023

an austrian adventure


Hey guys and welcome to the 2nd of 8 FRs covering my recent trip to Canada! This is a trip that I've wanted to do for a long, long time now and it will include my first long-haul flight since the pandemic and will also be my first time in North America.

But first, I will be travelling between London and Montreal via Birmingham, Paris (ORY & CDG) and Vienna in a journey that will take me 36 hours and 3 flights. 

This will be my second time flying with Austrian, my first being between Vienna and Manchester back in 2018. That was one of my best European medium-haul flights where the crew went around 3 times, handing out 2 drinks and a snack. I'm very curious as to what the airline is like now post-pandemic.  

I paid a total of around €400 in total for a round trip between Paris and Montreal. While this itiniary involved multiple carriers, it was booked on Lufthansa. As far as I'm aware, all economy basic passengers have to pay for seat selection and a checked bag (which costs €65 one way). This means that I paid €165 extra on top of the ~€240 base fare.

Finally, before we get into this FR, I have to mention that Lufthansa has one of the worst websites of any major carrier. I must've spent ages trying to figure out how to add a checked bag and my frequent flyer number only to find out that the option doesn't even exist? In the end I did it on Austrian's website in under 10 minutes.



From 2023, I aim to offset all of my CO2 emission from flights. All emissions are calculated using the ICAO Carbon Emissions Calculator and I will be funding projects approved by The Gold Standard. The CO2 output for this flight is:

CDG-VIE: 110kg.
Total for 2023 (so far): 457kg.


paris charles-de-gaulle airport (cdg)


If you read my last report you would've known that there was no RER trains running to CDG because of strikes. This meant that I had to get an Uber to the airport. With this being my first time landside at the airport (my only time at CDG previously was to transfer), I naively entered 'Charles-de-Gaulle' as my destination without specifying the terminal. This led to me being dropped off at Terminal 2E, on the other side of the airport to Terminal 1, which is where my flight departs from.

Luckily the airport runs a free terminal shuttle train, which takes around 10 minutes to run from T2 to T1.


photo img_7203


I've heard that CDG's Terminal 1 recently underwent a renovation. I've never travelled in this terminal before so can't comment on the differences unfortunately. 

T1 is where the majority of Star Alliance airlines depart from. Our flight (OS420) is the 3rd departure of the day.


photo img_7204


T1 is probably one of the most unique airport terminals I've been in. The check-in area is circular in shape, so you can walk around endlessly in loops.


photo img_7205


Check-in hall 1.


photo img_7206


The check-in desk for Lufthansa Group airlines. I arrived extremely early so there wasn't a queue at all.


photo img_7207


Another unique feature of the terminal: the really cool tunnels you walk through to get to security.


photo img_7208


The reason the terminal is so interesting is because of its shape. The building is shaped like an octopus, with the central 'head' being the check-in areas and branches leading out to the gates. The gates are also like islands, connecting to the main building with an underground passage.


photo img_7209


Passing under a taxiway.


photo img_7210


Pretty soon we are through security and into the gates. With the layout of the terminal, each 'branch' would have its own security checkpoint, this means that you are confined to a tiny area once airside.


photo img_7211-26783


These 2 photos (above and below) is literally the entire airside area. The photos were taken early so there weren't many people but after a while it can get pretty packed, especially when you've got 3/4 flights departing at once.


photo img_7213


The duty-free shops in the area, these open at around 6am.


photo img_7212-94441

the flight


Flight time for today is exactly 2 hours, and here is the route:


photo img_7252


Once again, the gates were terrible for planespotting so I couldn't get a photo of our plane at all.

Boarding started on time and here is my view for the next two hours.


photo img_7218

Some information about our plane:

Type: Airbus A320
Registration: OE-LZF
First flight: October 2012
Age: ~10.5 years

First delivered to Avianca Brasil in October 2012, she flew for the airline until April 2019 before joining Austrian later the same year.



The seats on this A320.


photo img_7214


The seat-back pocket and tray table.


photo img_7215


The legroom - fairly average but on the better side.


photo img_7216


A pair of USB ports behind the seat in front, making it very easy to access.


photo img_7217


Pushback 10 minutes late with a Singapore Airlines Boeing 777-300ER (9V-SWH) that's just arrived from Singapore (SIN).


photo img_7220


Taxiing to runway 27L.


photo img_7221


Takeoff, bye bye Paris!


photo img_7222


Climbing above the (very thin) cloud layer.


photo img_7223


Over Northern France.


photo img_7224


No Wi-Fi on this flight at all it seems.


photo img_7225


Pretty soon after takeoff the crew started going around with drinks and only water is free. This is a huge downgrade from the service I had back in 2018 unfortunately.


photo img_7236


The airline does offer a fairly extensive BOB menu though.




Inside the seat-back pocket, along with the BOB menu, is:

- 2 safety cards
- an air-sickness bag


photo img_7226


And a duty-free catalogue that's only available for non-EU flights, which doesn't apply for us.


photo img_7234


Clouds are getting heavier as we approach Austria.


photo img_7235photo img_7237


Starting our descent into Vienna.


photo img_7239


View of the Danube river.


photo img_7240


Lovely views of Vienna on final approach for runway 11.


photo img_7242photo img_7243


Oil/plastic refinery right next to the airport.


photo img_7244


Welcome to Vienna! Despite our small delay, we landed 20 minutes early.


photo img_7245


Parked next to an EVA Boeing 787-10 (B-17802) heading to Bangkok (BKK) and eventually Taipei (TPE).


photo img_7246

vienna airport (vie)


With only 90 minutes before my connecton to Montreal, I don't have a lot of time to explore.

The F gates, which are for Schengen destinations.


photo img_7247-20491


I'll continue my trip in my next FR, which will cover the long-haul flight to North America. See you there! ;)

See more

Verdict

Austrian Airlines

5.8/10
Cabin8.5
Cabin crew7.0
Entertainment/wifi3.0
Meal/catering4.5

Paris - CDG

5.0/10
Efficiency7.0
Access4.0
Services2.0
Cleanliness7.0

Vienna - VIE

8.5/10
Efficiency9.0
Access9.0
Services8.5
Cleanliness7.5

Conclusion

An alright flight with Austrian. Cabin and seats are nice and comfortable however I am rather disappointed with the lack of complimentary service onboard. I definitely wasn't expecting the same level of service as I got back in 2018 with all of the cost-cutting Lufthansa Group airlines have been getting however I was expecting at least a bit more than a cup of water, especially with an airline like Austrian. Nevertheless, still a fairly nice experience overall.

Paris Charles de Gaulle (CDG) Terminal 1 - super unique terminal with its design and layout however I'm not sure if I like it as a traveller. The small cluster of gates mean that once you are through security you are confined to a tiny space with little options for duty-free or food. It can also get really crowded and I've heard that security lines can get quite long at peak times. Definitely a nice experience to try once but I wouldn't want to fly out of the terminal regularly.

Vienna Airport (VIE) - super nice and modern (for the most part). It can be a hassle to transfer between Schengen and non-Schengen gates as a bus ride is involved but it's not too bad as the bus is fairly frequent. All in all a pleasant airport to transfer in.

Information on the route Paris (CDG) Vienna (VIE)

Les contributeurs de Flight-Report ont posté 59 avis concernant 7 compagnies sur la ligne Paris (CDG) → Vienna (VIE).


Useful

La compagnie qui obtient la meilleure moyenne est Fly Niki avec 7.7/10.

La durée moyenne des vols est de 1 heures et 57 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 626186 by
    KévinDC TEAM SILVER 6752 Comments
    Hi Lia, nice to see a review on the new Geven cabins! It's a nice upgrade with the USB power. I agree that it's disappointing to see full-service in the LH group like OS, LX, and LH now doing BOB only.
    Thanks for sharing!

Login to post a comment.