Review of SWISS flight from Budapest to Zurich in Economy

SWR

LX - SWISS

Flight taken on 01 June 2023
2259
20:40 01h 27m 22:07
Class Economy
Seat 14F
YGeorgeW
581 · 25 · 2 · 2

summer trip to europe


For the next part of my journey, I needed to get to Switzerland on June 1 because I had a reservation at Schloss Schauenstein the next day.  One-way fares from Budapest to Zurich were insane for nonstop options–all over $450.  Luckily, there was award availability on this flight and I managed to snag it for 8K UA miles, one of the best CPP I've ever gotten for an economy flight.


Flight routing


photo summer-2023-europe

platinum lounge


The Platinum Lounge at Budapest was the lounge I was directed to as Star Alliance Gold.  It serves many Lufthansa Group carriers and can be found across from Gate A8.


photo 20230601_172925

The lounge was an L-shaped room with a variety of seating.  The big problem was the dearth of outlets throughout the lounge.





The food looked somewhat picked over and gave me a sense that it's been under a heat lamp for too long.  I'll let the pictures speak for themselves though.  I decided not to have anything.





The WiFi situation was quite poor–I struggled to be able to work the entire time I was in the club.


photo platinum-lounge-wifi

lx2259


The flight was 40 minutes delayed because of inbound plane was delayed, arriving at 7:50pm for a 7:55pm scheduled departure.  Needless to say, the gate area was a mess.  We began boarding at 8:13pm CET, which I thought was a reasonably fast turnaround time.


photo 20230601_200523-36395

My ride was YL-ABC, a 2-years old A220-300.  These are great planes for intra-European flights (and for shorter hops in general).  Air Baltic, like other operators, arranged the economy seats in a 2-3 configuration.


photo 20230601_201711-60109

I was in 14F, an exit row seat with plenty of leg room.  Like the Swiss mainline A220 I've flown, there are also mini video screens that fold down from the top.

After boarding, there was a bit of a kerkuffle with a father trying to switch seats to sit together his young son in row 11.  Per usual with these kind of situations, the father had a middle seat way in the back and was trying to switch into an aisle seat.  The passenger refused after learning where he would have to move to.  The father trying to protest rather aggressively for a while, but the FA was calm and firm, repeating that he needed to go to his assigned seat. 





We pushed back at 8:40pm, around 45 minutes late.


photo 20230601_203123

Economy service began 10 minutes after takeoff, and we were handed a bottle of water.


photo 20230601_210110

It was an uneventful flight, but great for catching the sunset over this beautiful engine view.


photo 20230601_210137

Chocolates were passed out around 25 minutes after service began.


photo 20230601_212700

It was a short and uneventful flight.  We landed at 10:02pm CET and was at our gate 5 minutes later.


photo 20230601_220713

As I was waiting to deplane, the adjacent Swiss flight pulled out and I saw this the very awesome Latvian flag-livery Air Baltic A220-300.


photo 20230601_220934
Display all

Product ratings

Airline

SWISS 6.6

  • Cabin8.0 / 10
  • Cabin crew7.5 / 10
  • Entertainment/wifi6.0 / 10
  • Meal/catering5.0 / 10
Lounge

Independent Platinum Lounge3.5

  • Comfort4.0 / 10
  • Meal/catering4.0 / 10
  • Entertainment/wifi1.0 / 10
  • Services5.0 / 10
Departure airport

Budapest - BUD7.9

  • Efficiency9.5 / 10
  • Access8.0 / 10
  • Services7.0 / 10
  • Cleanliness7.0 / 10
Arrival Airport

Zurich - ZRH8.6

  • Efficiency8.0 / 10
  • Access9.5 / 10
  • Services7.5 / 10
  • Cleanliness9.5 / 10

Conclusion

Lounge: This is one of the most uncomfortable lounges I've been in for a while. The WiFi was barely useable (which was unfortunate because I had to work), the food and beverages looked especially unappetizing, and the outlet situation was horrendous.

Cabin & Seat: The A220 is a very comfortable plan for economy with only one set of middle seats. The bigger windows and having an exit row seat meant for a comfortable flight of this duration.

Service: Service was fine, not really sure what to say here for short intra-European hop. I thought the FAs did a good job preventing the split-parent-child situation from getting out of hand.

Meal & Catering: Likewise, not much to say here, I don't really expect anything on a flight this short in economy. That said, I realize I don't have the flight experience on intra-European Y to compare it to other similarly situated flights.

Bottom Line: I probably would have preferred mainline, but this Air Baltic flight got the job done.

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Comments (2)

  • Thank you for report.

    Actually I just flew Friday last week the awesome Latvian flag-livery Air Baltic A220-300 on a Swiss flight. My experience was similar to yours, though there is quite a controversy here in Switzerland around those Swiss non mainline flights operated by leased aircrafts and crews, either Air Baltic - currently six A220 are based at ZRH, and flights operated by Helvetic on their E190/195-E2, somewhere between 8-10 aircrafts are used daily. They say you buy a Swiss ticket and fly someone else... I personally don't really mind Air Baltic, they even have the very same seats as Swiss has on their A220, but Helvetic is another story. I love the even bigger windows on the E109/195, though they are misaligned like in the old days in a DC-8 or on an Electra - yes, I am that old... The seat pitch is very tight and because the overhead lockers are really big, they are much lower positioned on the E2 than on the original E190-family which made Helvetic to choose a seat which is low too, which means you look at the back of the head of the person in front of you!

    Regarding the inflight service, I actually intentionally choose to fly Economy Class on shorter intra-European flight because on Swiss you have a choice what you want to buy and eat, which is not the case in Business Class on those shorter segments, you are just served what they have without a choice.

    Seeing that you were heading to the main restaurant of chef Andreas Caminada at Schloss Schauenstein, some offerings in the Swiss Economy Class are truly worth tasting. There are some offerings from Sprüngli, a Swiss luxury confectionery manufacturer and retailer from Zurich, Switzerland, founded in 1836. My personal favorite dish consists of various cold meats, cheeses, cucumbers, silver onions and a Sprüngli bread and butter, served with metal cutlery in a box with a wooden board, just as it would be served in a mountain restaurant in Switzerland, with a Swiss white wine - a dream!

    I look forward to reading your coming report about the United Boeing 763 flight from ZRH to IAD, I often used to fly on in Business, though not in the Polaris configuration.

    • Thanks for reading SR100!

      Regarding the inflight service, I actually intentionally choose to fly Economy Class on shorter intra-European flight because on Swiss you have a choice what you want to buy and eat, which is not the case in Business Class on those shorter segments, you are just served what they have without a choice.

      Interesting thought here. Generally for shorter flights, I only eat for flight reports; otherwise I find the food not to be worth the calories.

      here are some offerings from Sprüngli, a Swiss luxury confectionery manufacturer and retailer from Zurich

      I visited the store in Zurich--got plenty of chocolate to eat and take home.

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