Review of ANA flight Tokyo Jakarta in Business

Airline ANA
Flight NH855
Class Business
Seat 7K
Aircraft Boeing 787-9
Flight time 07:55
Take-off 18 Feb 23, 10:20
Arrival at 18 Feb 23, 16:15
NH   #13 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 228 reviews
Injian13
By SILVER 765
Published on 10th July 2023

ANA J - HND to CGK

We had an early start to the day - left the hotel at 7:30am to catch our 10:15am flight to CGK. Hopped back on the Keikyu line at 7:40am and reached HND at approximately 8:05am. With the morning rush, security took around 15 minutes, another 5 minutes for immigration and then off to the lounge.

The lounge was packed and we managed to find bar style seats near the buffet stations. Got breakfast for ourselves, did some work, Junior passed the time on the ipad and we made our move to the gate around 45 minutes before departure. Got lucky and had a bus gate - we waited 5 minutes before boarding was called and we hopped into the front of the bus. Even though J passengers boarded first, Y passengers soon boarded right after - sucked that there was no dedicated J bus. At least the ride was fun and Junior was tickled by it.

Outside Shinagawa station


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ANA lounge


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Full lounge at 8 in the morning


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Buffet zoo


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At least there was delicious curry


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Bus gate


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My brain cells did not fire quickly enough to realize there was a staircase for J passengers


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We were directed to turn left and the cabin was 50% full by the time boarding was completed. The seats were not comparable to The Room but were still fine for a 7 hour hop to CGK.


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PDB’s were offered and I went with the champers again


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We pushed back a bit later than usual but we still made it on time to our destination. We taxi-ed down to the overwater runway (as I like to call it).


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So long HND - a take off video is away on my ANA 2023 IG story highlight.


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Mount Fuji


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Menu for this flight


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Amuse plus ANA original Kabosu drink


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Meal choices were taken before take off and served shortly after the seat belt sign went off.

I went with the Japanese meal this time - Zensai and Kobachi to start.


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Kobachi round was served next


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Dessert to end the meal


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Junior chose the ANA hamburger steak and he liked it


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It was an uneventful flight and I napped for a few hours. Shortly after waking up, an announcement was made that we were one hour away from landing.


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Welcome to CGK


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Once off the plane, we made the LONG walk to immigration. I purchased eVOA’s ahead of our trip and we walked up to the immigration counters. Even if I did not purchase it online, there were counters available for purchasing the VOA before proceeding to immigration. The officer took his sweet time processing our visas and we just stood there twiddling our thumbs for 15 minutes while he was surfing on his phone and doing things very slowly. Eventually we passed through, collected our bags that were already on the belt and made our way to customs. We had to fill out an online form, so I quickly fired up the interwebs on my phone and got the formalities done. We walked outside and there was a Batik representative waiting for us who was representing the Marriott hotels (I pre arranged a taxi service through the hotel who reached out to me via email). We hopped into the Silverbird taxi and were on our way to the hotel.

Final look at the bird


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Baggage hall


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Hotel rep


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Roomy van


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For a TR on the JW Marriott - please visit www.hookedonpoints.com or visit my IG profile @hookedonpoints

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Verdict

ANA

8.5/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi7.0
Meal/catering9.0

Tokyo - HND

7.8/10
Efficiency7.0
Access8.0
Services7.0
Cleanliness9.0

Jakarta - CGK

8.0/10
Efficiency7.0
Access8.0
Services8.0
Cleanliness9.0

Conclusion

1. Security at Haneda was understaffed which led to very long lines.
2. ANA lounge was crowded but at least food was decent
3. Flight crew were polite and nice
4. Japanese meal option was decent
5. CGK airport immigration is slow and backwards

Information on the route Tokyo (HND) Jakarta (CGK)

Les contributeurs de Flight-Report ont posté 6 avis concernant 2 compagnies sur la ligne Tokyo (HND) → Jakarta (CGK).


Useful

La compagnie qui obtient la meilleure moyenne est Garuda Indonesia avec 8.0/10.

La durée moyenne des vols est de 7 heures et 41 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 632104 by
    KévinDC TEAM SILVER 6731 Comments
    Great review! A beautiful clear day for ground boarding and getting clear shots of Mount Fuji! I was in Japan at the time and went to Fuji a few days after and also lucked out with clear weather, which was awesome for February!

    Security at Haneda was understaffed which led to very long lines.

    Must be rare for Japan as it always seems almost over-staffed with so many people to help.

    Thanks for sharing!

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