Review of Transavia flight Amsterdam Girona in Economy

Airline Transavia
Flight HV5767
Class Economy
Seat 22F
Aircraft Boeing 737-800
Flight time 02:00
Take-off 09 Jul 23, 20:05
Arrival at 09 Jul 23, 22:05
TO   #11 out of 22 Low-cost airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 349 reviews
ThomasDutch
By SILVER 292
Published on 15th July 2023

Hello,

After having spent two full weeks at home, it was time for me to return to work and the company booked me on a flight with Transavia bound for Girona as my aircraft was located over there. The start of the day didn't go as planned as I became completely soaked during my walk to my local train station (As it started to rain cats and dogs out of nowhere) and took the first part of my trip finding myself a way to dry.

Eventually I managed to dry myself up to a reasonable level that was bearable and went up to terminal 1 which is used by Transavia for schengen flights. As I already checked in online, the system didn't allow me to use the drop off section, so I made my way to one of the staffed counters worrying that Transavia would kick me off the plane due to high load (which happened to me twice already within this year). Luckily the friendly ground attendant told me that the drop off was being difficult today and that it didn't really cooporate with them.

Dropped my luggage and made my way up to the departures. Security was a breeze and it took no more than five minutes to clear, though I must admit that the new baggage scanners of Schiphol are really nice as you are not required to take out any of your stuff anymore including electronics. 


photo 20230709_181336

Given the time of the departure I had to leave my home prior to dinner time and took this opportunity to grab some Ramen noodles with Two Tigers, which was part of La Place and I most likely would not recommend it. The staff is completely negligent to their customers and their efficiency was abysmal, the food was very basic and it took over 45 minutes to serve me, while only four or five people were ahead of me.


photo 20230709_190456

Eventually made my way up to the C gates which was again completely crowded with very limited seating capacity for the amount of passengers. Schiphol has seriously lost most of it's efficiency and appearances to what used to be a pleasant airport to depart from. The seating capacity in high season is below average, the escalators seem to break down every time and pannels are missing from the ceiling…. Every time I return, something else became broken while the other issues were not fixed.


photo 20230709_191555

On my way to Gate C17, I spotted a different Boeing 737-800 of Transavia. This bird brought me over to Rotterdam last month.


photo 20230709_192404

Boarding was called an hour after our scheduled departure and we were greeted by two friendly flight attendants who seemed to be very chatty and loving their job as they were doing their best to provide us with a great service.

The captain also came out of his cockpit to inform us about the delay from previous flight via the intercom from the flight attendant. He apologized for the delay, but told us that Schiphol didn't allow them to depart on time from Malaga due to the predicted thunderstorms (code Orange for weather), which in the end was just a small storm of 5 to 10 minutes. He told us that he would do his best to depart as soon as possible to Girona. 


photo 20230709_205311

Seat 22F would be my seat and legroom was very limited. Luckily enough I got lucky and didn't have a neighbour in the middle seat. The aisle seat was occupied by someone else who seemed to be very pleased with that too as it would have been a very tight fit if a third person was inbetween us. Padding of the seat was above average to other competitors.


photo 20230709_205328

The literature of the seat contains a safety card for their aircraft, a Buy on Board menu & Magazine.


photo 20230709_205431

The seat is equipped with individual air vents which I'm pretty much a fan of as you can control the heat a bit by yourself.


photo 20230709_211536

And a quick view of the green cabin of Transavia.


photo 20230709_211540

85 minutes past our scheduled departure time, we were finally pushed back for our departure to Girona.


photo 20230709_213011

It took about 10 minutes from pushback to our active runway, which was going to be runway 36C for today's flight.


photo 20230709_213936

Enter text here…


photo 20230709_214043photo 20230709_214128

The aircraft required quite a long take off length with an immediate right turn giving us an opportunity to view Amsterdam Airport Schiphol in it's entirety.


photo 20230709_214233

The sun was already setting by the time we were in our climb to cruise level.


photo 20230709_214425

I fell asleep throughout most of the flight, but upon wake up I found out that the aircraft wasn't as clean as it should be. It had those dirty circular brown spots on a lot of the flat surfaces throughout the cabin. 


photo 20230709_220213

and the light and pannel connections were sticking out or becoming loose throughout some of the locations in the cabin too. I think it would be time for Transavia to maybe clean the aircraft a tad better.


photo 20230709_220157

Though by the time I woke up, we were also in our descent to Girona Airport for a straight in arrival to runway 19….. It turned out to become an absolute smacker on the runway with a delay of 80 minutes in the end.


photo 20230709_232048

Disembarkation happened about 10 to 15 minutes after our arrival and gave us a good view of the aircraft. PH-HZJ (Boeing 737-8K2) was the aircraft that brought me over and was an aircraft of 23.2 year old at the day of the flight.


photo 20230709_233725

It took an additional 10 to 15 minutes for our luggage to arrive on this simple and small baggage claim before being off to my hotel to start my duty the following day.


photo 20230709_233930

Thanks for stopping by!

See more

Verdict

Transavia

6.8/10
Cabin6.0
Cabin crew9.5
Entertainment/wifi5.5
Buy-on-board menu6.0

Amsterdam - AMS

5.6/10
Efficiency6.5
Access5.5
Services5.0
Cleanliness5.5

Girona - GRO

6.6/10
Efficiency6.0
Access7.0
Services6.5
Cleanliness7.0

Conclusion

Amsterdam Airport seems to deteriorate more and more every time I visit it for a flight. The flight was delayed for something you can not really complain for as it was out of control for Transavia. The flight itself was good and the flight attendants were very refreshing throughout the flight, though the aircraft itself was quite dirty and showed lots of wear and tear. Girona was pleasant, but do not expect a very efficient and quick experience.

For the price paid and the purpose of my travel, I'd say this flight was very acceptable in summer season.

Related

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 632395 by
    KévinDC TEAM SILVER 6744 Comments
    Hi Thomas, thanks for sharing!

    and took the first part of my trip finding myself a way to dry.

    Yikes! What a way to start off a trip!

    I think it would be time for Transavia to maybe clean the aircraft a tad better.

    Seems like a lot of carriers stopped caring once Covid-related anxiety died down. A shame.

    Amsterdam Airport seems to deteriorate more and more every time I visit it for a flight.

    That's really too bad. I was hoping AMS would start to improve this year after a terrible 2022, but it sounds like it's not the case. With another round of huge schedule cuts being imposed by the airport for all airlines into AMS recently, it seems it's not going to get any better anytime soon.
    It may be time for airlines to look into developing RTM operations as an (not-so-convenient) alternative.

    Thanks for sharing!
    • Comment 632806 by
      ThomasDutch SILVER AUTHOR 642 Comments
      Hi Kevin,
      -
      Investing in Rotterdam is something I would love to see, but is not going to happen anytime soon. The local municipality is trying to shut it down to make space for building a new suburb as we have a huge shortage of housing, yet so far they failed to do so. Though they are already operating at their maximum capabilities and the government rejected them to grow. Same goes for Eindhoven and the opening of Lelystad remains a question whether it is going to happen or not even though they've build everything already.
      -
      The Dutch government is on it's way to a disastrous outcome for the aviation market & our farmers to use them as our scapegoat for those environmental improvements, while stil continuing operating coal factories to gain energy.... Hopefully Europe will stop the government to proceed with those outrageous decisions.
      -
      The new CEO did however suggest he was going to improve & increase maintenance to Schiphol... Let's see in a few months or years if that actually happens. He managed to solve the security issue though.
      -
      Thanks for stopping by though.

Login to post a comment.