Review of Lufthansa flight Frankfurt Singapore in Premium Eco

Airline Lufthansa
Flight LH778
Class Premium Eco
Seat 12A
Aircraft Airbus A340-300
Flight time 12:26
Take-off 09 Dec 21, 21:23
Arrival at 10 Dec 21, 16:49
LH   #64 out of 92 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 1533 reviews
Published on 16th September 2023


Welcome, everybody, to another Flight-Report! Here, I will take you along with me to fly with Lufthansa in Premium Economy class, on the A340-300 from Frankfurt to Singapore!   

This review will cover the airport experiences in Frankfurt and Singapore, as well as the onboard hard and soft products.     

This was the final leg of a return ticket with SWISS (outbound) and Lufthansa (inbound), which I only paid 580 Euros for the economy tickets. Around two months before this flight, I bought an upgrade to Premium economy class for 170 Euros. Was it worth it? Read on to find out.

For each aspect of the experience, I will rate it on a scale of 1 to 10. The final score for the full experience is 73 out of 100.    

departure airport

Welcome to Frankfurt Airport!

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I’ve just arrived from London Heathrow on this Lufthansa A320neo (D-AIJE), and I have some 4 hours to kill here at #Fraport.

As it was still during Covid times, Frankfurt airport was quite empty, and many of the shops were still closed. Unlike Zurich, the ceilings of the terminal in Frankfurt are quite low, making the terminal feel very depressing.  

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Before arriving at the gate, all passengers had to go through a document check (for Covid-related documents, since the flight was under Singapore’s then Vaccinated Travel Lane, which required all passengers on board to be fully vaccinated against Covid-19). This was done so through a makeshift stand, and it had two lanes. Queueing here took over an hour.     

Soon, I arrived at my gate, Z69, which offered some pretty spectacular views of our aircraft         

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Flight information

Flight date: 09/12/2021

Airline: Lufthansa (LH/DLH)     

Operated by: Lufthansa (LH/DLH) 

Flight number: LH778     

Route: Frankfurt Main FRA - Singapore Changi SIN
Scheduled Departure Time: 21:15 (UTC+1)     

Actual Departure Time: 21:23 (UTC+1)     

Scheduled Arrival Time: 17:00 (UTC+8)

Actual Arrival Time: 16:49 (UTC+8)     

Scheduled Flight Time: 12h45min     

Actual Flight Time: 12h26min

Aircraft information

Aircraft Registration: D-AIGZ     

Aircraft Name: Villingen-Schwenningen     

Aircraft Type: Airbus A340-313X*     

Hairdryers (if you know, you know): 4× CFMI CFM56-5C4     

Line Number: 347     

First Flight: 16/06/2000   

Aircraft Age (as of flight): 21 years 5 months   

Aircraft Delivered: 29/06/2000     

Seating Configuration: J30W28Y221   

*The A343 has since been replaced by the B747-8 on this route. 



Boarding was done in groups. Business class passengers and Star Alliance status holders were called up for boarding first, followed by premium economy passengers.

Welcome Onboard

Once onboard the aircraft, two flight attendants positioned at door L2 welcomed the passengers on board. I walked through the business class cabin (in a very dated 2-2-2 arrangement) before entering the premium economy class cabin. I found my seat, 12A, and settled in. 

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A blanket and pillow, a large bottle of water, a menu, as well as an amenity kit, was found at every seat. A young male flight attendant soon came over to hand me the paper menu, and served me a welcome drink. I chose to have two drinks: an apple juice and an orange juice. These were served in plastic cups - not exactly premium is it? 

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He then came back to present to me some cheap wired earpieces, ones that I would expect from a 3-star economy product. How was this a 5-stars airline? (Back then LH was still a Skytrax 5-star airline)



We pushed back soon and the safety video was shown. Similar to sister airline SWISS, this was the definition of boring, and also features some of them creepy faces.    

photo 1694847854313

Our aircraft soon aligned on the runway, and we took off at 21:23 local time for our east-bound departure towards Singapore. 


Now is a good time to take a look at our flight path. Our flight out of Germany took us over Czechia, Austria, Slovakia, Hungary, Romania, the Black Sea, Turkey (now Türkiye), Iran, Pakistan, India, the Bay of Bengal, and Malaysia before our descent into Singapore. Do note that the image below is only my estimate, since my FlightRadar24 Gold subscription only allows access to one year of flight records.  

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my seat

As we climb towards our cruising altitude, we can take a look at the seats.     

Seat Details:

Seat: 12A(port-side window seat)     

Seat model: ZIMmagic     

Seat Manufacturer: ZIM     

Seat pitch: 38”     

Seat Width: 19”     

Recline: 8”     

Class: Premium Economy (W)     

Cabin: Premium economy cabin (right after doors 2)     

Seat Features:

4-way adjustable headrest 

Ladder-style calf-rest and foot-rest

Retractable bi-folding table stored in armrest 

11.7” HD touchscreen IFE display

Cocktail table 

USB sockets and Universal Power Outlets 

photo 1694847855039photo 1694847855653photo 1694847855400

*Do note that the pictures are of other seats in the cabin, since the 21-seat cabin only had 4 passengers

Some thoughts about the seat:

Seat Comfort: The seat was generally well padded, and the calf-rest provided some additional comfort. 8/10     

Legroom: The 38” seat pitch is pretty standard for premium economy class, though since the seat slides forward when it reclines, the legroom does get reduced quite a bit when the seat is in a reclined position. 6/10     

Seat Storage: There is a netted seat back pocket in front of every seat. On top of that, there are also a handsome leather-ish pouch at every armrest, which stores the amenity kit during boarding. The storage for the tray table, however, didn't seem like it had ever been cleaned; there was food debris everywhere. 6/10     

Recline: Recline was pretty good, as expected for premium economy class. 9/10     



Some half an hour after take-off, the dinner service started. My flight attendant came over and took my order for the main. The choice was between chicken breast with tomato rice and spinach, or some vegetarian lasagne; I went for the former.

Soon, the meal arrived, served on one tray in fine china, as well as a proper glass for the drinks now. 

photo 1694847855880

Mixed salad with Cherry Tomato and Mozzarella Ball accompanied by Italian Dressing   

This is the typical salad that Lufthansa serves on every flight, in every class. The elements were fresh, and were pleasant to eat. Still, it's slightly boring. 8/10

Chicken Breast in creamy sauce and Spinach Leaves with garlic cream served with Tomato Rice

The taste of the chicken was spot on, but as with all chicken breasts, it was dry. The spinach and tomato rice both tasted rather average. 6/10
Warm pretzel bun   

This had a very delightful taste, just a bit hard and dry. 7/10

Chocolate and hazelnut brownie     

The brownie was perfect taste wise, just the perfect balance between sweetness and bitterness. Only complaint would be that it was slightly dry. 8/10     

For drinks I went with a glass of apple juice. 7/10  



Amenity Kit

There was an amenity kit, or rather, amenity bag waiting at every seat during boarding. These bags are made of a rather plasticky material, and features iconic landmarks from Lufthansa's international destinations. I get that it would be fun for some to collect the different designs, but I can't help but feel the bag felt a bit too cheap. 

The amenity kit came with the usual suspects: socks, eyeshades, a refreshing towel, a hand disinfection wipe, a toothbrush, toothpaste, and ear plugs.  

photo 1694847855768

The amenity kit scores 7/10

Blanket and Pillow

A blanket and a pillow was available at every seat. The blankets were large enough, and were made of a rather woolly material: very comfortable. The pillows were large, had real fabric covers, and provided decent support. 9/10  

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Premium economy, although a separate class, was in the same cabin as the economy seats. Thus, premium economy passengers had to make their way through the entire length between doors 2 and 3 to access the economy lavatories. These lavatories are of standard sizes, and were kept clean. Would've loved to try the basement lavatories that can be found on the A340-600, the longer and more powerful sister of the A340-300. Lavatories score 7/10


IN-flight entertainment

IFE System

Each seat came equipped with a 11.7” Panasonic HD IFE Touchscreen. It features a decent selection of movies, TV shows, music, and games. There was also an interactive in-flight map of high quality. 

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The IFE system scores 7/10

Onboard Wi-Fi

Lufthansa's A340s come with in-flight Wi-Fi powered by Panasonic Avionics. The prices, however, were quite steep, and I did not make use of the Wi-Fi.     

Onboard charging     

Each seat comes with some USB-A charging ports, which charged my phone quite quickly. There were also Universal Power Outlets, which come in handy with laptops. 8/10  



I put my seat into the fully reclined position and went to sleep. It was comfortable enough, and I managed 4-and-a-half hours of sleep.

photo 1694847855293

^Reclined position compared to the upright position


spectacular engine views

From my seat, I had some quite splendid views of engines number 1 and 2.

photo 1694847855945photo 1694847856012

^Sunrise over north-western Iraq

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^Views over south-eastern Iraq


Around 2 hours before our arrival in Singapore, the breakfast service started. Once again, this was all served in fine china on a single tray.

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Main breakfast item:
Scrambled Eggs with Chicken Sausage and Leaf Spinach

The scrambled eggs were rubbery and quite flaky, which wasn't the most satisfying to chew on. The sausage was alright, although really small. The spinach was completely drenched in butter, making it extremely greasy. Not a great breakfast item. 3/10

Breakfast sides:

Fruit cocktail with Curd Cream and Muesli Crunch:
This was sweet and light, and was very pleasant. 8/10

Cold bread roll: This one was cold, dry, and rock hard. 2/10

Orange Juice: Typical orange juice, but still enjoyable. 7/10


cabin crew

Our flight attendant:

The young German chap was very friendly throughout the flight, and was very hardworking. He had a very good attitude. 10/10 for him.

General service speed:

Premium economy cabin was very empty, so the service was lightning fast. 10/10

General service attitude:

From what I have noticed, all the crew members on board this flight were friendly and professional. All of them were polite when addressing passengers and seemed to work hard to fulfil their customers' needs. 10/10


Approach and landing

I soon started seeing the familiar Southeast Asian clouds, meaning we were about to start our descent into Singapore.

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To avoid a thunderstorm that was happening at Changi Airport, we extended our approach, turning south to circle over Batam (Indonesia) for around 15 minutes before descending once again towards Changi.

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We were soon lined up with runway 02L, and touched down at 16:49 local time, 11 minutes ahead of schedule.

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^Reverse thrust in action

It was a brief taxi to the gate, where we de-boarded.

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^One last look at our aircraft

arrival airport

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^Changi Terminal 3 - Shared area between Departure and Arrival passengers. I was at this exact spot on my earlier SWISS flight to Zurich.


After taking an escalator down, I arrived at the Arrivals hall. Here, I had access to the E-gates. After around 5 minutes in queue, I was through and officially in Singapore. Immigration scores 8/10

Baggage reclaim:

I waited for around 15 minutes by the luggage belt before the belt started moving and the luggage came. It wasn't long before my bags arrived, undamaged. 7/10




Airports Experience: 8/10

Hard Product

Seat Comfort: 7/10

Sleep Comfort: 7/10

In-flight Entertainment: 7/10

Aircraft Cleanliness: 7/10

Aircraft Comfort: 10/10

Soft Product

Dinner service: 7/10

Breakfast service: 3/10

Amenities: 7/10

Cabin Crew: 10/10



So, that was a look into my experience in Premium Economy Class onboard Lufthansa's A340-300 from Frankfurt to Singapore!

This was definitely not the most spectacular of flights I've ever had, as quite a few elements of the experience were quite average and rather underwhelming. Would I recommend you go for it? Well, if the price is right, then yes, the extra space over economy will definitely be appreciated. Would I pay the full price for another flight in Lufthansa's premium economy? No. It's not premium enough for its usual price tag.

If you made it so far down, thank you so much! I really hope this review, as well as all my future reviews, can help you decide how you want to travel in the future. 

Travel safe, and goodbye for now. 


See more



Cabin crew10.0

Frankfurt - FRA


Singapore - SIN



So, that was a look into my experience in Premium Economy Class onboard Lufthansa's A340-300 from Frankfurt to Singapore!

This was definitely not among the most spectacular flights I've ever had, as quite a few elements of the experience were quite average and rather underwhelming. Would I recommend you go for it? Well, if the price is right, then yes, the extra space over economy will definitely be appreciated. Would I pay the full price for another flight in Lufthansa's premium economy? No. It's not premium enough for its usual price tag.

If you made it so far down, thank you so much! I really hope this review, as well as all my future reviews, can help you decide how you want to travel in the future. Do feel free to drop a comment if you have any questions or, well, comments, and leave a like as well if possible. That would be appreciated.

Additionally, do check out my (relatively new) Instagram account @wmx.the.flyer , I make short posts on there about my flights.

Travel safe, and goodbye for now!


Information on the route Frankfurt (FRA) Singapore (SIN)

Les contributeurs de Flight-Report ont posté 21 avis concernant 2 compagnies sur la ligne Frankfurt (FRA) → Singapore (SIN).


La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.6/10.

La durée moyenne des vols est de 11 heures et 56 minutes.

  More information


If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 636195 by
    Manbou BRONZE 67 Comments
    Hi Wmx! Thanks for sharing this very comprehensive report of the 2021 LH Premium Eco product. Nice photos as well. I'm great you enjoyed our fabulous airport in Frankfurt as much as I typically do ;)
    It seems that while this product is far from perfect, it was actually very well worth the 170€ upgrade from Eco, especially given lackluster Covid-time service in LH's eco. It's also always nice to see some A340s still on active duty.
    • Comment 636196 by
      wmx.the.flyer BRONZE AUTHOR 15 Comments
      Hi Manbou,
      Thanks so much for such an early comment!
      Indeed, Frankfurt Airport is so great; I seriously cannot wait anymore to be back later this year! ;)
      And I agree that this was definitely not the best Premium Eco product of all time, but it did feel quite worth the EUR170 for the extra space. Looking forward to seeing how the new Allegris Premium Eco product does.
      Not too sure about the service in economy on my flight, though. Sure it definitely wouldn't have been on the same level as in Premium economy, but I don't imagine it would've been too far off, since from what I noticed on the flight, the meals were very similar, just presented differently.
      And I definitely also enjoy seeing the A340s still flying on strongly, though I was not too happy when I saw that this particular aircraft (D-AIGZ) seems to have entered long term storage in the Middle East some time in 2022.
  • Comment 636306 by
    757Fan 624 Comments
    This looks like a great product! I have actually been contemplating a trip with LH in Y+ to visit a friend in Egypt, but I wasn't sure what to expect. The cabin, seats, and food all look really good.

    Thank you for sharing!
    • Comment 636335 by
      wmx.the.flyer BRONZE AUTHOR 15 Comments
      Hi, thanks for the comment!
      While the hard product certainly doesn't win any awards, it still is quite comfortable, and the extra space you get here is certainly noticeable.
      LH has been advertising new refined on board services, so you can expect the food and amenities to have some sort of improvement over those on my flight back in 2021, though the dinner service and the amenities on my flight were already decent.
      All in all, it should be worth it for you, so go for it if the price is right.
      Enjoy your trip!

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