Review of Singapore Airlines flight from Frankfurt to Singapore in Economy

SIA

SQ - Singapore Airlines

Flight taken on 17 February 2014
SQ325
21:55 12h 20m 17:15
Class Economy
Seat 36A
anthonytahiti
14,243 · 112 · 7 · 1

Hello !
We live in Tahiti, French Polynesia, and we fly to France 1 or 2 times a year, with Air France via LAX. I’m tired to always fly with the same companie, the same plane, always transiting in LAX.
Here are the Flight Reports of my first round-the-world trip, with my family (2 adults and 1 child 3 years old), in Economy class.
Routing is PPT – LAX – CDG – TLS – FRA – SIN – AKL – PPT
Companies will be Air France, Lufthansa Cityline, Singapore Airlines and Air Tahiti Nui

    1ST PART : From Tahiti to France : I did it my way Papeete [PPT] - Los Angeles [LAX], Air France AF77, B772, Economy, January 26, 2014 CLICK HERE Los Angeles [LAX] - Paris [CDG], Air France AF77, B772, Economy, January 26, 2014 CLICK HERE Paris [CDG] - Toulouse [TLS], Air France AF7788, A320, Economy, January 27, 2014 CLICK HERE 2ND PART : Going East : New Horizons Toulouse [TLS] - Frankfurt [FRA], Lufthansa Cityline LH1099, CR7, Economy, February 17, 2014 CLICK HERE Frankfurt [FRA] - Singapore [SIN], Singapore Airlines SQ325, B77W, Economy, February 17, 2014
    YOU ARE HERE
    3RD PART : Back to Tahiti : Full Circle Singapore [SIN] - Auckland [AKL], Singapore Airlines SQ285, B77W, Economy, February 22, 2014 CLICK HERE Auckland [AKL] - Papeete [PPT], Air Tahiti Nui TN102, A343, Economy, February 23, 2014 CLICK HERE
Here’s the essential data to understand my routing : I fly with Singapore Airlines


photo FR101 FRA SIN (1)

Several reasons for that :
- At first, Flight-Report.com, where I 've read so many glowing reports on this companie, irrespective of class of travel
- Thanks to Turkish Airlines for giving us a status match Staralliance Gold, allowing us to benefit a comfortable luggage franchise on this return trip (5 bags for 3 of us)
- The desire to visit new places and enjoy my long journey between Tahiti and France for this. Several Asian cities attract me, Singapore, Hong Kong, Tokyo, Shanghai … My choice was the first, which happens to be very easy to reach with the companie that I choose.
Starting point of the trip is France, so we purchased ticket at SQ agency of Paris. Contact by email have brought me as a single answer please contact us by phone … Not very easy when you live on the other side of the world with 12 hour time difference. But after that, all phone contacts were particularly pleasant and efficient with very courteous and helpful staff for each of my call.
Back to the journey
We arrive from Toulouse and after a short drive in paxbus, we disembark into the terminal A. It’s a chance I had a look in advance from where departs my next flight, I found no departures board on my arrival in the terminal. Either I 'm blind, either it is sorely lacking clear informations.
We walk in the corridors of the terminal and something tells me that we are in Germany


photo FR101 FRA SIN (2)

We descend to access the terminal B which I think is my destination. The crossing is not very short and a pannel on terminal A side of this corridor finally shows departing flights … but only from Terminal A and not those from the other side Terminal B. We engage in a walk that we do not want to repeat in the other direction …


photo FR101 FRA SIN (3)

Fortunately on the other side, a table of departure finally informs me on my flight that leaves right from terminal B. Phew!


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So here we are at the right place


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This is a short connection and I don’t have time to visit LH Business Lounge


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We are at the gate where my name is called to present the credit card that was used to purchase the tickets (first time it happens for me)


photo FR101 FRA SIN (7)photo FR101 FRA SIN (8)

The waiting time is short


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Jusy time to spot my plane despite some recalcitrant reflections (9V- SWH, B77W which made its first flight exactly 7 years before this one)


photo FR101 FRA SIN (10)photo FR101 FRA SIN (11)

Boarding starts on time


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We first go through a part of the business cabin. I’d really like to try this seat, but it is not for us


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We are here at our place in economy class, welcomed by smiling SQ girls. Nice cabin configuration 3-3-3


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Our seats on the left side of the cabin


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I sit and finds a correct pitch (32 announced, like Air France) but the 19 wide (2 more than AF) is an important advantage, thank you the 3-3-3 configuration


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IFE with multiple connectics


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Several small details designed for the comfort of pax :
The small mirror in the tablet for makeup (I did not used !)


photo FR101 FRA SIN (19)

The electrical outlet in the armrest (2 for each block of 3 seats)


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Safety card and vomit bag


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In-Flight magazines


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In SilverKris magazine, the SQ fleet , in which we can now lament the absence of A345


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A hostess comes to inquire about the name of our son and brings him a small plane-shaped toy (now decorating his bed since returning home)


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Oshibori


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We push back with few minutes delay


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LH A346


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Safety instructions on the IFE during taxiing


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Then we take off about 10 minutes later


imagephoto )

Left turn with a view on to FRA


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Stewards distribute a small amenity kit to each passenger


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Content is quite succinct : a pair of socks and a toothbrush


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Headphones are commonplace quality for economy class


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I begin my movie session with “Last Vegas” after 2 restarts of IFE because of bugs


photo FR101 FRA SIN (34)

The menu is quickly distributed


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Great choice of drinks


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3 choices of hot food for the evening meal


photo FR101 FRA SIN (37)

Snack is proposed between the 2 main services


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And 2 choices for the latest service


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I begin with appetizer, peanuts and beer


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One hour after takeoff, the childmeal tray is distributed. Portions are plentiful


photo FR101 FRA SIN (42)photo FR101 FRA SIN (43)

The SQ charming girls then take care of the rest of the pax


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And here is my plate with the choice of asian food “Gaeng Kiew Wan Kai”, Thai green curry chicken. Note that the bread is hot


photo FR101 FRA SIN (45)

The presence of metal cutlery is pleasant in economy class


photo FR101 FRA SIN (46)

As starter, potato salad with hot-smoked salmon is delicious


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Thai specialty is very, very spicy. I like it but it should be noticed . My wife who made the same choice as me and did not have armored taste buds will appreciate moderately


photo FR101 FRA SIN (48)photo FR101 FRA SIN (49)

Ice cream Magnum is then distributed


photo FR101 FRA SIN (50)photo FR101 FRA SIN (51)

This meal was very good and plentiful for me
The kid then settled for the night


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The cabin is quiet for the movie session


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It’s now time to sleep


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The journey is still long


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We begin to fly over Turkey when I made a last picture


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It's amazing to see that at the same time, @flight_report tweets about me ;)


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I sit by reclining the seat. The seat advances while the backrest reclines, but it has the effect of reducing the legroom, which can be felt uncomfortable by taller people than me (I guess)
My night will be interspersed with several micro awakenings, but I manage to rest.
The mood lighting gently illuminates the cabin 6 hours later, there’s 2 hours and 30 minutes left before landing


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We are above the Bay of Bengal


photo FR101 FRA SIN (59)

Oshibori again


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I stand up and have a walk in the cabin


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Wingtip


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SQ girls resume service


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Childmeal first, plentiful again


photo FR101 FRA SIN (64)photo FR101 FRA SIN (65)

Then the adult tray


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I choose again the Asian meal, noodles are good without being excellent


photo FR101 FRA SIN (67)

Fresh fruits are very good
We are now approaching the Malaysian coast


photo FR101 FRA SIN (68)

The headphones are collected 30 minutes before landing, which is far too early for anyone who want to enjoy the IFE a longer time but don’t have his own headphones.
That leaves me plenty of time to complete the Singapore immigration form


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The cabin is prepared for landing


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We see the coast


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1 boat


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Then plenty of boats


photo FR101 FRA SIN (73)photo FR101 FRA SIN (74)

No doubt we are arriving at Singapore
The conditions are not good for a nice photo of the characteristic skyline


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And we landed at 16:30 local time, with 45 minutes ahead of scheduled time


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Welcome to Changi Airport


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A “bling bling” intruder in this alignment


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Welcome again to Changi Airport


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While taxiing to reach our parking stand, we meet a B773 SQ with Staralliance livery


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SQ A380


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And Shanghai Airlines B767 with this horrible livery and no winglet, not that old so I thought (only 7 years old)


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We are at our parking stand after less than 10 minutes


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Disembarking will start a few minutes later


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Good bye plane


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Hello Terminal 3


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I discover this airport, large hallways and carpet


photo FR101 FRA SIN (87)photo FR101 FRA SIN (88)photo FR101 FRA SIN (89)

Here is the famous immigration hall, imposing I must recognize


photo FR101 FRA SIN (90)photo FR101 FRA SIN (91)

Passport control is quick, with a friendly agent, which earned him an Excellent


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The place is bright and pleasant


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Retrieving luggage


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Nothing to declare


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Then taxi to our hotel


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We have a 4-days stop over in Singapore
Touristic Bonus
I would have liked to go to Raffles but it hurt me in the wallet.
I decided to stay at the Carlton, conveniently located right next to the previous one.
Nice room


photo FR101 FRA SIN (97)photo FR101 FRA SIN (98)

A touristic bonus in Singapore is banal


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But I loved the avant-garde architecture of the city


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The pool at Marina Bay Sands is reserved for hotel guests unfortunately


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But we can enjoy the view (I like the floating soccer stadium)


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Gardens by the Bay, looks like Pandora


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Typical panel in Singapore


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More original touristic bonus, Singapore with a child
The Singapore zoo is really nice, the tour is punctuated by many events, shows with animals, feeding, …


photo FR101 FRA SIN (105)

The local star is the white tiger


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But the kid prefers elephants


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For kids and adults too (and not very typical Singaporean) : Universal Studio


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The very first attraction park for the kid, who has hooked to the concept


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On the island of Sentosa, I find well-known names for me (margarita is a Polynesian specialty ?)


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An evening at the roof top bar that bears his name : Altitude. It is expensive but the view worth it


photo FR101 FRA SIN (111)photo FR101 FRA SIN (112)

And finally, a meeting with local flight reporter Durian, and Numero_2 coming from Switzerland for the week end


photo FR101 FRA SIN (113)

The journey is not over yet, to be continued …

Display all

Product ratings

Airline

Singapore Airlines 9.3

  • Cabin9.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering9.0 / 10
Departure airport

Frankfurt - FRA7.5

  • Efficiency10.0 / 10
  • Access5.0 / 10
  • Services6.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Singapore - SIN10.0

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10

Conclusion

Singapore Airlines
I expected high level from SQ, I’m not disappointed. I posted a lot of positives in my report, I will notice just a few points that could be improved, to have the maximum score when it's not reached.
The seat that goes forward while the backrest reclines, reducing the legroom, can be uncomfortable for knees
Catering : The second service came a little too early on this red-eye flight and could be delayed by half an hour to save sleep time
Entertainment : Collection of headphones 30 minutes before arrival is a bad point in the excellence of the proposed product by SQ
SQ girls were perfect

FRA airport
All in length, like a long corridor, but clean. Lack of signage (difficult to find a departures table)

SIN airport
A pleasure to arrive at this airport. Big, beautiful, bright, nice. Walking a bit long when you land at the end of the terminal. Few people, no waiting for formalities

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Comments (7)

  • Fair and balanced FR. The children's meal seemed more substantial than the adult's :). A trick to reduce the burning sensation of capsaicin in spicy foods is to drink chocolate milk or ice cream - made with Tahitian vanilla bean, of course-.

    What an education you are passing to your son! World traveler before attending pre-school.

    I agree with you that the Bora Bora bar should only serve liquor distilled there only;).

    Great to see the summit meeting picture of fellow FR. Please do share the minutes of the agenda.

    Safe travels!

    • Thanks for your comment.

      I'm not afraid by very spicy food, but my wife wuold like to have ice cream.

      My son made his first very long haul flight (PPT LAX CDG TLS) when he was only 2 months. Sure he will be avgeek.

      Discussions with Durian and Numero_2 were all about planes, upcoming trips

  • Another fantastic report as usual and thanks for sharing it here for the benefit of all English speakers.

    Glad that SQ met your expectations as it should given its reputation as the world's most praised airline. Part of it also has to do with its brilliant marketing machine and positioning the SQ girl as an icon of service.

    Considering that SQ offers the Y passengers an amenity kit on long haul flights, hot towels instead of a packaged towelette, printed menus with well presented meals along with glassware and metal utensils, generous portions and ice cream for dessert, not to mention a pleasantly consistent crew, it is no wonder that their Y cabins are packed by discerning customers.

    • Sure that SQ offers great in flight experience, pity that they do not come to PPT, it's a long way to fly from Europe to SIN, then AKL and finally PPT

  • I hope you have enjoyed your stay in Singapore! (: I see that you went to zoo and saw the white tiger, do you know there's sad story behind it?

    Nevertheless! I enjoyed reading you reports, thank you for sharing your experiences!

  • Very nice report.... :)

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