Review of Delta Connection flight New York Washington in Domestic First

Airline Delta Connection
Flight 5812
Seat 4A
Aircraft Embraer E-175
Flight time 01:45
Take-off 02 Jun 23, 14:40
Arrival at 02 Jun 23, 16:25
DL   #71 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 137 reviews
SDQBound
By 268
Published on 5th November 2023

Routing


flight connection and lounges


Welcome to the second leg of this SDQ-JFK-DCA trip. Last report ended right after exiting customs, which is the same place where this report begins.


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In the previous report, I mentioned that the check-in agent was unable to tag my bag all the way to DCA as I was traveling on two separate tickets. Most of the time this can be done but for some reason the agent couldn’t. Since I needed to claim my bag at JFK anyways, I just planned to get the tag at the connecting flights desk.


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The baggage recheck agent refused to check my bag, claiming that they are not allowed to do so (which was clearly not true), so I had to go to the main check-in area. 


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Fortunately, the SkyPriority counter was completely empty. The agent was very sympathetic and told me that both agents went wrong: the SDQ agent could tag it with no issues, the baggage recheck agent at JFK was also able to do so, but it seems that they just chose not to do it.


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Once my bag was checked to DCA, I went through security and headed to the Centurion Lounge, which I can access thanks to my Amex Platinum. There was a short queue, I was able to enter within 5 minutes.


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Mid-morning and early afternoon departures from T4.


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JFK Amex Centurion Lounge


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Food selection has declined recently, I did not find anything interesting to eat.


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The famous Speakeasy bar was already open.


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After a drink or two, headed to the temporary “SkyClub Express” to grab a to-go meal.


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There was a wide selection of pre-packaged meals and to-go drinks at the SkyClub Express lounge


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Headed to the A gates


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A new PriorityPass affiliated lounge opened in T4. Did not have time to visit, maybe next time.


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Some spotting at concourse A


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Delta did a really nice job in concourse A to replace the old Terminal 2, so now most regional flights depart and arrive at concourse A.


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flight


Flight was departing from gate A15


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Boarding was very organized and quick


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The Esteban moment…


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My seat for this short flight, 4A. I love the single seats on E175s, although the legroom isn’t that great. C+ on some aircraft like 757s and A220s have better pitch.


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Departure with a slight delay.


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Quick taxi


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No wait for takeoff 


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Quickly after departure, drinks and snacks were served, but I skipped it since I already had my meal from the SkyClub: Honey turkey wrap and a banana


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20 minutes later we were starting our descent into DCA


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Andrews AFB


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Approach


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A very uncommon landing on runway 4


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Quick taxi to gate B15


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arrival


Hello DCA


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National hall, which is now airside


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On the way to baggage claim


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Bags were delivered 22 minutes after arrival. Delta has a bags on time policy were you can claim 2,500 miles if your bag is not delivered within 20 minutes of arrival, so this was the case.


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On my way to the Metro


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And managed to get an extra legroom seat :)


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Thanks for reading.


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Verdict

Delta Connection

6.3/10
Cabin8.5
Cabin crew8.0
Entertainment/wifi5.5
Meal/catering3.0

New York - JFK

7.3/10
Efficiency6.0
Access8.0
Services8.0
Cleanliness7.0

Washington - DCA

8.8/10
Efficiency9.0
Access10.0
Services8.0
Cleanliness8.0

Conclusion

Quick flight to DCA. JFK was a mixed bag with a long TSA wait despite having clear, and a Delta Agent who refused to assist me when she was supposed to do so. Centurion Lounge food was disappointing. Inflight service can’t be really rated because it is done very quick and only in First Class. Overall a good Delta flight.

Information on the route New York (JFK) Washington (DCA)

Les contributeurs de Flight-Report ont posté 12 avis concernant 3 compagnies sur la ligne New York (JFK) → Washington (DCA).


Useful

La compagnie qui obtient la meilleure moyenne est Delta Air Lines avec 7.4/10.

La durée moyenne des vols est de 1 heures et 27 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 639167 by
    KévinDC TEAM SILVER 6744 Comments
    The agent was very sympathetic and told me that both agents went wrong: the SDQ agent could tag it with no issues

    That whole bag situation is crazy, usually they can do it when it's separate tickets on the same airline, unless it's an "illegal connection" (i.e. too short). They can refuse when it's not on the same airline (though they used to do it within SkyTeam, but I believe they stopped). It just needs to be added manually in the computer for the tag to print out--but I suspect agents in SDQ were contracted employees and not actually direct-DL staff so may not have known or cared at all.

    Food selection at the Centurion lounge may have declined (not sure), but it's still a heck of a lot better than most domestic lounges in the US. With real fresh/hot food, which is rare, outside of soup, in most lounges, though it has been getting better lately.

    Looks like they didn't do a PDB service? That's a shame. I've flown this route many many times in F and the PDB is pretty much half of the service because it's such a short flight, so it's a shame when they don't bother.

    Shame they weren't doing the river visual approach when you arrived at DCA, you would have been on the good side to get the good monument view.
    P.S. I updated the Airline to Delta Connection this this isn't Mainline DL. Keep that in mind for future reviews on regionals.

    Thanks for sharing!

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