Review of Jetstar Asia Airways flight Surabaya Singapore in Economy

Flight 3K250
Class Economy
Seat 22A
Aircraft Airbus A320
Flight time 02:20
Take-off 21 Oct 23, 09:05
Arrival at 21 Oct 23, 12:25
3K 49 reviews
By 180
Published on 1st November 2023

Hi everyone!
Welcome to my Flight Report. In this report, I want to share about my trip to Singapore with Jetstar Asia. I decided to choose Jetstar Asia because it was the cheapest price compared to other low cost airlines with the same route.

I decided to go to the airport at 06:00 and arrived at around 06:45 by using taxi. Then, I went inside the terminal building. After passed some shops, I proceeded to the check-in counter. Before you can enter the check-in area, you have to show your boarding pass or itinerary to the security officer, then you can proceed to the check-in counter. I went to the Jetstar Asia check-in counter to collect my boarding pass because the web check-in was not available for my flight. The staff told me that all baggage must be weighed, including the cabin luggage, so I placed my luggage on the conveyor belt with the scale on it and my luggage's weight was within the weight limit of cabin luggage, which is 7 kg. Then, the staff put the cabin baggage sign on my luggage and gave me the boarding pass.

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After I got my boarding pass, I went upstairs to go to the immigration and the boarding gate which is located on the second floor.

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After validating the boarding pass through the autogate, passing the security check, and clearing the immigration, I went to the boarding gate and waited for my flight.

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Dunkin' Donuts

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Gift Shop

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Lion Air Airbus A330-900neo

Saturday, 21 October 2023
Jetstar Asia
Surabaya (SUB) - Singapore (SIN)
Airbus A320
Economy Class

Boarding started at around 08:30 and the plane departed on time.

9V-JSR Cabin

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Malaysia Airlines B737-800 9M-MXA just arrived from Kuala Lumpur and parked at the remote stand.

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Cabin condition after take-off

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The sky was clear and the flight went smoothly.

Descending into Singapore


Touched down on time

Taxiing to Terminal 4

Cabin condition during taxiing

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The plane stopped for a while at the taxiway to wait for an AirAsia plane to push back and taxiing.

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Taxiing to the gate

Parked at Gate G9

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After getting off the plane, I cleared the immigration through the autogate which is very easy and convenient (only took a few minutes without any queues), then I went to the city.

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My flight path according to Flightradar24:

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Jetstar Asia Airways

Cabin crew5.0
Buy-on-board menu7.0

Surabaya - SUB


Singapore - SIN



Overall, it was a pleasant flight with Jetstar Asia, especially 9V-JSR. I hope Jetstar Asia can add the web check-in service on Surabaya to Singapore flight which is more convenient.

Information on the route Surabaya (SUB) Singapore (SIN)

Les contributeurs de Flight-Report ont posté 12 avis concernant 4 compagnies sur la ligne Surabaya (SUB) → Singapore (SIN).


La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 2 heures et 15 minutes.

  More information


If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 639035 by
    KévinDC TEAM SILVER 6594 Comments
    Odd that they wouldn't have web check-in for this flight...I assume because it's international? Still it's weird. It is annoying having to go to a check-in counter if you normally wouldn't have needed to go there. Other than that very basic product, just fine for a short regional flight--good value if price is right. Thanks for sharing!

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