Review of EVA Air flight Taipei Manila in Business

Airline EVA Air
Flight BR277
Class Business
Seat 9A
Aircraft Airbus A330-300
Flight time 02:20
Take-off 18 Dec 23, 15:30
Arrival at 18 Dec 23, 17:50
BR   #5 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 141 reviews
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By 1673
Published on 19th December 2023

INTRODUCTION


Hi everyone! I travelled on EVA Air's Business Class from Taipei to Manila, and I have to say it was a very memorable flight! EVA Air is a 5-star airline, but their service noticeably beats other 5-star rated airlines, such as Cathay Pacific. Keep reading to find out more.

EVA Air operates out of Terminal 2 of the Taiwan Taoyuan International Airport. Their check-in counters for Business Class and elite frequent-flyer members were very empty, and I completed check-in in less than five minutes.


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Terminal 2 overall is more efficient than Terminal 1, as there are less people traveling here and I got through security and immigration within five minutes. But I imagine it would be a bit more crowded during peak hours or holidays, just as the case in other airports worldwide.


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AT THE AIRPORT


EVA Air's Business Class passengers have access to "The Infinity" lounge located upstairs. This lounge is quite small, but the food offerings are wonderful, full of local Taiwanese delights. Here are some of the food available:



The food offerings were really interesting as they showcased the delicious Taiwanese cuisine.


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The lounge looked aesthetically pleasing too. However, there was a noticeable lack of natural light.


ONBOARD


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My flight BR277 departed from gate C2, a surprising on-time departure as flights to Manila are often delayed.


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The flight was operated by B-16338, an Airbus A330-302, 6 years old at the date of travel. This aircraft features the modern Business Class seats, which replaced the old designs of the previous A330-300s and the A330-200s, which are still being used for short-haul routes around Asia.


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The cabin looked very modern and the large screens were very crisp and bright. The flight attendants handed out hot towels and slippers for this short 1 hour and 50 minute flight. However, what struck me was that they asked each individual passenger what welcome drink they'd like to have, instead of having a selection of drinks on a tray. This means that you can get any drink you want from the menu during boarding. As a frequent flyer of Cathay Pacific, Philippine Airlines, and Malaysia Airlines, EVA Air did a really good job in terms of first impressions.


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The only downside however is that Business Class on EVA Air's A330s are still in a 2-2-2 configuration, meaning window seats do not have direct aisle access. But because these aircraft are only being used on flights shorter than 4 hours, I'm definitely not complaining!


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We then took off from Taiwan Taoyuan International Airport on-time. A few minutes after takeoff, the crew started the meal service. An interesting about EVA Air is that they offer advanced meal selection, even on these shorter flights, which Cathay Pacific does not offer. I ordered a special braised pork belly dish on EVA Air's online portal, but the regular menu is as follows:

Hors D'oeuvre
Tea smoked duck, marinated shrimp with tea plum

Main course
Pan fried chicken breast stuffed with herb pine nut, cheese, and tomato salsa (847 kcal)

-or-

Steamed halibut with Tie-Guanyin Tea served with assorted vegetables and stir fried noodles (397 kcal)


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My pre-ordered meal was very delicious and flavorful. The rice was beautifully cooked and pork was very tender. The appetizer was very refreshing and slightly spicy, the duck was very tender and the shrimp is cooked well too. The flight attendants also brought a bread basket around the cabin, and I later got a piece of garlic bread.

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Verdict

EVA Air

9.5/10
Cabin10.0
Cabin crew10.0
Entertainment/wifi8.0
Meal/catering10.0

EVA Air / The Infinity

8.6/10
Comfort5.0
Meal/catering9.5
Entertainment/wifi10.0
Services10.0

Taipei - TPE

8.4/10
Efficiency9.0
Access8.0
Services8.5
Cleanliness8.0

Manila - MNL

4.8/10
Efficiency8.5
Access3.0
Services6.5
Cleanliness1.0

Conclusion

All in all, EVA Air brings a very memorable Business Class experience, even on a short flight like this. EVA Air pays attention to the little details, such as the welcome drink service, providing the number of calories on each meal, and handing out candies before landing. EVA Air's flight attendants are very friendly and seem to enjoy their job. As a frequent flyer of oneworld carriers, I do feel that EVA Air is a true 5-star carrier unlike Cathay Pacific, where the flight attendants are also friendly, but aspects such as the inflight meals and outdated seats do make me feel that Cathay is only a 4-star carrier.

EVA Air should make their lounges bigger though as I feel that especially during the morning and evening rush of transiting passengers, the lounge would be very full. The inflight entertainment is very responsive, however it does lack Western TV shows, which is something I think they should improve on, as other airlines such as Singapore Airlines do very well in this aspect.

Information on the route Taipei (TPE) Manila (MNL)

Les contributeurs de Flight-Report ont posté 4 avis concernant 1 compagnies sur la ligne Taipei (TPE) → Manila (MNL).


Useful

La compagnie qui obtient la meilleure moyenne est EVA Air avec 8.2/10.

La durée moyenne des vols est de 2 heures et 15 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 641345 by
    KévinDC TEAM SILVER 6717 Comments
    Nice report! Good that you got one of the newer cabins as there are still some old cabins out there, but I think they're only on the Hello Kitty A330s. The meal looks very good as well. Overall a very nice experience for only a 2h regional flight!

    Thanks for sharing!

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