Review of United flight Mobile Houston in Domestic First

Airline United
Flight UA6363
Seat 4A
Aircraft Embraer E-175
Flight time 01:47
Take-off 10 Feb 24, 15:00
Arrival at 10 Feb 24, 16:47
UA   #74 out of 96 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 379 reviews
shivpilot14
By GOLD 155
Published on 12th February 2024

check in, security, and mob airport terminal


MOB is a small airport with only a handful of flights and airlines operating each day. I wouldn’t recommend arriving more than 90 minutes prior to your flight’s scheduled departure time. You will get bored here pretty easily.

Departures and Arrivals are all located on the same level of the terminal. All of the Airline check in desks are located right next to each other and it’s easy to find your check in counter.
 
The United Check In counter has a few lines for checking bags or additional assistance, including a line for Premier Access. There are also self-service check-in kiosks. I used the sel-service kiosk because I was not checking a bag. It took less than a minute.

Mobile Airport has a nice lobby, that accentuates that Airbus is here in Mobile!


photo mob-airport-lobby

You then proceed upstairs to security. There is only one line for both precheck and regular screening. When you get to the agent, they will check to see if you have precheck and then hand you a card if you have precheck that you present to the screening agent. Clear is not available at this airport. Since it is such a small airport, I’ve never experienced a security time of more than a few minutes.


photo mob-tsa

Once through security, you proceed to the left, where all gates are located.

There is a Hudson news located just past the security checkpoint where you can buy books, magazines, snacks, and other items.


photo mob-hudson-news-21732

Just down the hall is a bar and grill where you can buy a meal or have a drink.


photo mob-bar-and-grill

And, that’s it. There are no other amenities at this airport. It provides just enough for what you need for the short, regional hops out of this airport.


boarding


Today, we were flying out of Gate 7, which is where most United flights depart from in Mobile. United only flies to Houston from here, and is always on a regional jet.

I was able to get a great view of our ERJ-175 taking us to IAH today. It was in the new Evo Blue livery!


photo aircraft-overview

Boarding began today right at at 2:35 p.m. for our 3:00 p.m. departure. I boarded with Group 1.

I was greeted by a friendly female flight attendant in the forward galley.

When I boarded, there were quite a few passengers in the cabin already, so I couldn’t get a picture of the cabin or seat, sorry!

The first class cabin on the ERJ-175 is arrange in a 1-2 configuration. The ideal seats for solo travelers are on the “A” side of the aircraft with the single seats, so that you have both an aisle and a window.

I quickly found my seat, 4A, which was the last seat on the left side of the cabin.

The overhead bins over the seats on the "A" side are quite small and can only hold very small personal items. So, you will have to store your larger bags in the bins on the other side of the aisle. There is room underneath the seat in front of you for your personal items.

I had to put my larger carry on bag in economy because all of the larger overhead bins in First were filled up already. But, it was not a problem. My fellow passengers in economy were nice enough to let me into the back to get my bag when we arrived in Houston!


the seat


The seat features 20” of width, 37” of pitch, and 5” of recline, which is more than sufficient for this flight.

The tray table is located in the right armrest, and there is a power outlet located at every seat in First Class.


photo seatback-75597photo tray-table

Seat 4A features two windows. One in the front area of the seat, that you have to kind of lean forward to see out of, and one behind the seat that's kind of shared with the soft bulkhead behind you.


photo front-windowphoto rear-window

pre-departure


At 2:40, a PDB of water was offered.

At 2:44, boarding was completed.

At 2:47, the safety demonstration began.

We pushed back at 2:51, almost 10 minutes ahead of schedule.


flight


At 2:59, we took runway 15 for departure.


photo takeoff

At 3:04 pm, we reached 10,000 feet, and were well on our way to Houston.

At 3:11, the flight attendant came by to take drink orders, addressing us by name! Something I’ve never experienced on a regional flight!

At 3:23, my gin and tonic arrived with a napkin and a sanitizing wipe!


photo gin-and-tonic

At 3:25, the flight attendant came by with a snack basket and even offered me a refill! I declined as I had barely gotten started.

At 3:33, the flight attendant came back again to ask if I wanted anything! Really excellent service!


arrival


At 3:43, out female captain announced that we were beginning our descent into Houston and would be landing in approximately 20 minutes.

We touched down on runway 27 at 4:18 p.m.


photo arrival-in-iah

We taxied in and parked at gate B16 at 4:24 pm for an early arrival into IAH.

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Verdict

United

6.8/10
Cabin7.0
Cabin crew10.0
Entertainment/wifi5.0
Meal/catering5.0

Mobile - MOB

7.5/10
Efficiency10.0
Access7.5
Services5.0
Cleanliness7.5

Houston - IAH

7.1/10
Efficiency7.5
Access7.5
Services6.5
Cleanliness7.0

Conclusion

In Conclusion, this was an excellent flight! The service was truly top-notch, and actually exceeded my expectations! The flight attendant addressed us individually by name and came around multiple times to offer me things! Such a great way to spend such a short, regional, flight!

Related

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 644412 by
    KévinDC TEAM SILVER 6594 Comments
    Interesting report, I don't think I've ever seen a review from Mobile.

    Mobile Airport has a nice lobby, that accentuates that Airbus is here in Mobile!

    Being from Toulouse and living in the U.S. this makes me happy to see ❤

    Gotta love the A side in F on E-Jets...no need to choose between window or aisle, you get 2-in-1 lol

    At 3:23, my gin and tonic arrived with a napkin and a sanitizing wipe!

    Wow, a wipe in 2024...haven't seen one on a plane since 2022 I don't think (except Asian carriers). Either they found a whole lot of unused stock or UA knows something we don't haha

    I always enjoy flying on E-Jets...they're fun up from and in the back since it's probably the most comfortable configuration with the widest seats you can find in Y.

    Thanks for sharing!

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