Review of AeroMexico flight Mexico City Los Angeles in Business

Airline AeroMexico
Flight AM646
Class Business
Seat 1A
Aircraft Boeing 787-8
Flight time 04:05
Take-off 05 Nov 23, 07:10
Arrival at 05 Nov 23, 09:15
AM   #70 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 101 reviews
jettoajet
By GOLD 605
Published on 18th February 2024

Intro


After booking my flight with Aeromexico for next month, I decided to write a brief review from the last time I flew with them, for comparison's sake. I thought it was only right to post a quick review on a flight I had in November with Aeromexico that was a spectacular flight. While this review won't represent every aspect of the experience, it still tells a story.

 Let's classify this as a brief review. However, it does tell the whole story and I'll make sure to get every aspect on my upcoming trip!

 Stay tuned for the review of SQ Suites tomorrow and TAG (Guatemalan) E145 on Monday!


how i booked this ticket


With cash fares ranging upwards of 1000$ on this day to fly back to Los Angeles (economy 500, business 1-2K), I thought that was too expensive to justify this flight. Considering it was Day of The Dead weekend, I do understand the reasons for this price. However, when I checked the Virgin Atlantic rewards program 2 weeks before departure, I came across award availability in business class, with a lie-flat bed!  


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While I was in Mexico City, the tequila played a role in how I felt at 4 am when I woke up that morning. I still think this was the best option. The total came out to 35K points and 90$. To add onto that there was a 25% transfer bonus from Chase at the time! Talk about a good deal! 


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boarding


While I would usually start with check-in, there was not much to report. It was efficient at this time of day, security was seamless, and the lounge I didn't take pictures of (wasn't into travel blogging full-time yet).

Boarding commenced at 6:40, about 10 minutes behind schedule. I was in group 1 today (1A) which meant I was the fifth person on the aircraft. Luckily, I didn't have to do one of those extra stops by the boarding gate where someone searches your bag… it always happens to me, I don't know how. 


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There was a 787-9 right next to our -8 which I sort of wished I was on since I haven't tried that out yet. It is what it is and everything is as it should be.


the seat


The Aeromexico 787-8 layout is very similar to the Thai Airways 787-8 I have reviewed (check previous reports). Business Class features a 2-2-2 layout with lie-flat seats across 6/7 rows. I was seated in the most forward seat on the left, 1A. 


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I love 1A on this plane as it features larger footwells I recommend either the first row or better so the 6th row, which I will be reviewing next month!

With the help of the lie flat mode, I was able to get some fantastic sleep for about an hour and a half. Aeromexico did a great job maintaining their fleet as the plane was in fantastic condition!


departure


We pushed back from the gate about 20 minutes late. No one mentioned anything about the delay, which makes me think this happens a lot. 


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Where we had a short taxi and lined up departing East. 


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food


As I mentioned when I took this flight I wasn't fully into blogging yet. However, I did still take a few photos of the food I indulged in on this flight. I saw waffles on the menu and my eyes lit up like a kid on Christmas Day! While not as good as waffles from Belgium, this has been one of the best breakfasts I ever had on a plane. Crispy and flavourful along with being warm.


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The one aspect that stood out to me is the fact the crew served champagne. While it's technically stated that they don't serve alcohol before 11 am, I asked and they said they would do it! The champagne came in cute little cups as well?.

Amenities-wise, there were okay headphones offered, a pillow, and a blanket. Simple, but a lot better than any other airline would offer on this route!  


overall service


The service on this flight was just like my previous experiences with Aeromexico. Every time my champagne was getting low, I was proactively offered more. Upon boarding, I was greeted with "Good morning sir". I would go as far as to say that this was one of the best crews I've experienced on a flight by a carrier in the Western Hemisphere, minus my United flight to Manila 


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landing


Due to a late departure from Mexico City, we landed a bit late at LAX. It seems like we had an expedited approach though and jumped a bit of a queue, could be wrong though. We landed on 25R this morning. 


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And had a long taxi to the other side of the airport, LAX make life more efficient, please. However, that meant I could see the Qantas whale! Oh how I would die to try F on that!


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Sadly, we deplaned through door 2L, which meant trying to get off behind a load of people who were half asleep.

Immigration was a hot mess but I made it through, albeit a little late to my 10 am class. 


My apologies for the short report, just wanted to post this to see how it holds up next month when I fly them again! Have a great day and thanks for reading! 
If you are interested in reading more about booking these flights feel free to check out my blog jettoajet.com

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Verdict

AeroMexico

9.1/10
Cabin8.5
Cabin crew10.0
Entertainment/wifi8.5
Meal/catering9.5

Mexico City - MEX

7.9/10
Efficiency8.0
Access8.5
Services8.0
Cleanliness7.0

Los Angeles - LAX

6.5/10
Efficiency4.5
Access6.5
Services7.0
Cleanliness8.0

Conclusion

From start to finish, this was a seamless flight. I sort of compare this product to Thai Airways in the sense the hard product could be improved, but the soft product is fantastic. The same applies to the food, it is great! While the 787-9 (on the same days it does) would make a flight more comfortable on this route, the 787-8 on Aeromexico still would be the best service to fly from Mexico City to Los Angeles (for the right price). For 35K miles (before the transfer bonus) and 90$ in taxes, this was worth the redemption.

Looking forward to sharing the full review of both the 787-8 and 787-9 when I get back from my trip next month!

Related

3 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 644697 by
    KévinDC TEAM SILVER 6744 Comments
    It’s crazy that Aeromexico can run multiple wide bodies out of LAX but all of the U.S. carriers do narrowbodies only to MEX and frequency isn’t great either.

    Awesome to get a 788 on this 4h flight. I mean yeah the 789 has a better seat, but it’s only a 4h flight so either product is really great for a regional flight.

    Waffles on a plane! This is the first I’ve ever seen waffles. I always say breakfast is the most boring in premium cabins, but AM seem to have stepped it up a notch. Nice.

    Pretty decent redemption at 35k points for this high quality of experience on a 4h flight.

    Thanks for sharing!
    • Comment 644731 by
      jettoajet GOLD AUTHOR 81 Comments
      Thanks for reading! It's very peculiar that AM is the only one to offer widebodies on this route. To go a step further AA flies the A319 with their condensed cabin once daily on this route while they have an international hub in LAX, especially with the only trans-pacific nonstop being to Tokyo out of MEX. Interesting that Delta operates a 767 to Bogota with lie flat and not to Mexico City, I wonder if the market is that much bigger for Colombia.
      • Comment 644734 by
        KévinDC TEAM SILVER 6744 Comments
        Yeah, 1 sad little A319...it's just madness to me. Like they're not even trying to compete. They just handed the whole HUGE SoCal to MEX market to AM and the Mexican LCCs. We have AS at least from SAN, but I can at least understand that competing to MEX from SAN is tough because of all the cheap LCC options a few minutes away at TIJ, but LAX should really be better served.

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