Review of Lion Mentari Airlines flight Kuala Lumpur Surabaya in Economy

Flight JT169
Class Economy
Seat 2F
Aircraft Boeing 737-800
Flight time 03:05
Take-off 17 Feb 24, 13:00
Arrival at 17 Feb 24, 15:05
JT   #60 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 28 reviews
Tester
By BRONZE 211
Published on 19th February 2024

Hi everyone!
Welcome to my Flight Report. In this report, I want to share about my trip back to Surabaya from Kuala Lumpur with Lion Air. I decided to choose Lion Air because it was the cheapest price plus free 20kg baggage compared to other low cost airlines with the same route.

I decided to go to the airport at 09:00 and arrived at around 10:30 by using train. Then, I went inside the terminal building and proceeded to the check-in counter to get my boarding pass and drop my baggage because Lion Air gives free 20 kg check-in baggage. The check-in counter queue was very long and it took a long time because the check-in counter was merged with other Lion Group flight (Batik Air and Super Air Jet).


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Putting my luggage on the conveyor belt


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After I got my boarding pass, the staff told me to go straight to the immigration, so I went to the immigration.



Enter text here…


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After the immigration, I went downstairs to board the bus to go to the satellite terminal building because the gate for my flight was C14.



After I got off the bus, I went upstairs to Gate C14 and waited for my flight.


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My plane still parked at the remote stand because it arrived yesterday from Surabaya.


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China Southern A359 just arrived from Guangzhou


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Gate C14


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My plane was towed from the remote stand to Gate C14


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Boarding



Saturday, 17 February 2024
Lion Air
JT169
Kuala Lumpur (KUL) - Surabaya (SUB)
Boeing 737-800
PK-LKZ ("Say No to Drugs, Say Yes to Travel" sticker)
Economy Class



No IFE


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View from my seat while the plane was being refueled.



Malaysia Airlines A359 (9M-MAC) just arrived



Lavatory


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Batik Air B738 (PK-LBW) just arrived from Jakarta


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Unfortunately the flight was delayed for two hours due to waiting for documents.


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After two hours inside the cabin which was quite hot with no water because the security officer not allowed to bring water inside the plane and the plane door was opened which made the AC not in optimal condition, the cabin crew gave small bottled water to all the passengers. After that, the door was closed and the plane departed.


Push Back



Taxiing to the runway



Take-Off



Putrajaya from above



Climbing



Cloudy



Cruising at 35.000 ft


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Cabin situation during the flight


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Descending into Surabaya



Cabin situation during final approach


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Final Approach



Touch Down


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Taxiing


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Parked at the cargo terminal



Disembarking with stairs while it was drizzling


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Boarding the bus to the terminal


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Last photo of the plane


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After I got off the bus, I went straight to the immigration, then I waited for my luggage for almost an hour because the plane was parked far from the terminal (opposite the runway in the cargo terminal).


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After I got my luggage and passed the custom and security check area, I went home by using taxi.


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My flight path according to Flightradar24:


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Verdict

Lion Mentari Airlines

7.5/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi6.0
Meal/catering7.0

Kuala Lumpur - KUL

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Surabaya - SUB

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Conclusion

Overall, it was a pleasant flight with Lion Air, especially PK-LKZ. Thank you.

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