Review of Lufthansa flight Gran Canaria Island → Munich in Business

Hi,

Check In was very quick at the dedicated Lufthansa Priority counter.

The security check did also not take long and soon I was airside heading to the SALA VIP Lounge Galdos that Lufthansa Premium passengers are invited to use. I was surprised by a massive queue at the entrance of the Lounge and it took me ca. 15 minutes to get inside.

Inside the Lounge was not to busy which is strange and I took a seat for a small snack and some drinks. Most tables looked very messy.

Some views on the buffet.

The great thing about this Lounge is the outside terrace with excellent views on the apron. There was a lot of action on the apron - especially with charter flight from Scandinavia that day.

On the way to my gate I also spotted some more holiday carriers bringing back their guests home.

Boarding started with a slight delay and via bus. So the priority boarding was more or less useless.

This flight was operated by Discover - a leisure subsidiary of Lufthansa Group. Although Discover on most flight offers their own inflight product, this flight was operated with the regular Lufthansa inflight service and product.

I took my seat at row 3 and the cabin looked good in shape.

Lufthansa inflight bistro 'Onboard Delights' was offered for Economy Class as this brochure shows.

With some small delay we left our parking position.

Reaching the runway.

Powering away from Gran Canaria over the Atlantic Ocean.

A flight time of ca. 4 hours was announced and we climbed through some clouds to the cruising altitude.

Inflight service started with a hot towel which always is a nice feature.

Next the very young and more or less rather cold acting cabin crew distributed some snacks from a basket along with a printed small menu. This was a nice feature and it offered two warm main meal choices.

Then the drinks trolley came out for aperitif service. This is when the service started to turn really bad…I asked for a Gin Tonic. This is when the flight attendant said they only have Gin left but no more Tonic. He explained that the take all the catering also for the return flight in the morning from Munich and the passengers on the outbound flight were so thirsty that nothing was left. That is really bad for the return flight passengers. He started to search and found one last can of Tonic in the galley. This was served to me with a water in a plastic cup. The steward mentioned they also ran out of real glasses and now they have to serve most drinks in plastic cups also in Business Class! How disappointing.

Soon the meal tray was served with a small warm bread. The meal itself tasted fine but nothing special. 

One more drink service followed and I ordered a glass of white wine. 

No more proactive drink refills or more bread until the dirty trays were cleared. Also no hot drinks were offered proactively so I asked for a cup of coffee.

And you can guess: The coffee also was served in a paper cup because all porcelain mugs were used up on the outbound morning flight!!

The rest of the flight was uneventful with the cabin crew mostly hiding in the galley and not providing a very friendly service. I asked for one more drink in another plastic cup at the end of the flight.

A small nougat chocolate was also offered to end the flight.

We touched down at Munich after sunset and parked at Terminal 2.

Thanks for reading,
FlyAlex