Review of Alaska Airlines flight from Washington to San Diego in Domestic First

ASA

AS - Alaska Airlines

Flight taken on 22 March 2024
AS507
16:21 05h 50m 19:11
Seat
KévinDC
890 · 101 · 9 · 10

introduction


Hello and welcome to the return portion of this short series of flight reviews in Alaska Airlines Domestic First class.

In these reviews we'll just be doing a quick roundtrip out to Washington, DC—nothing terribly exciting, but there were some new lounges for me to try on the return leg.

As a oneworld flyer living in Southern California (most of the year), I love having Alaska Airlines hubs and focus cities in the area.  For domestic and regional travel, Alaska have been my go-to carrier for years and try to fly them whenever possible. 

Though Alaska aren't a small airline by any measure, compared to the big guys, they still have that small carrier feel as they remain very customer-focused and, in my personal experience, are the most consistently pleasant US carrier to fly. This mostly comes down to consistently friendly service from airport agents and cabin crews—flying Alaska dozens of times every year, I have never once come across grumpy or rude staff. The same cannot be said about most other US airlines and this makes a big difference to me. 


routing


Reviews in this series:


Flight routing


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check-in & lounges


I got to the airport early as I wanted to check out the recently opened joint Chase Sapphire - Etihad lounge as well as the other newish lounge at Dulles, the Capital One lounge. 

I had checked in on the app the previous day and only had cabin baggage, so headed straight for security on arriving at the terminal. 


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Came across this cool lego model of the beautiful Saarinen terminal on the way to TSA Pre-check. 


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Dulles Moon buggies for ever ♥


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The Pre-check lanes were absolutely deserted at this early afternoon hour, which was a nice contrast to my last trip to IAD a few months prior when is was packed. 


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Instead of taking the train out to the midfield concourse, I opted to walk through the underground tunnel this time. 


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Gotta get those steps in before over-eating in the lounge and on the plane!


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Even though I haven't lived in DC in a few years, seeing this terminal will always feel like home to me. 


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It was a short walk to the Chase Sapphire lounge on the end of the A Concourse. I believe the Etihad Lounge had been closed for some years prior to the deal with Chase for a co-branded lounge—there's another joint Etihad-Chase Lounge at New York-JFK. 

From the outside, it just looks like a Etihad Lounge. 


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Once you enter, it's quite clear the lounge is also a Sapphire Lounge, which is also reflected in the colour-scheme. Chase Sapphire Reserve cardholders have complimentary access for themselves and a guest through the Priority Pass membership that is included with the card. I guested a friend into the lounge, who was flying out of the A concourse. 


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While the lounge isn't huge, the lofty ceilings and layout on two levels make it feel larger than it is. Luckily, it was nice and quiet on this first visit. 


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The upper level was even quieter than the main level. 


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The main dining area is by the bar, where one can enjoy table service. 


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There is a smaller dining area on the opposite sie of the lounge, behind the staircase, which also offers some nice tarmac views. 


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There is a self-serve buffet in this area, though there are more options that can be ordered to the table with the QR code at each table. 


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Nicely presented small dishes, with both hot and cold options. 


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As mentioned above, you can order drinks and food from the menu through the QR code at the table. 


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The champagne was listed as Piper-Heidsieck Cuvée 1785, but I was later told they were out and was offered a California sparkling instead. 


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There's a small made to order menu. It's not super extensive, but decent and covers most bases. 


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For the appetiser, I grabbed some lamb kofta and hummus from the self-serve buffet. 


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For the main, I ordered the Sapphire Noodles from the menu, which was very tasty. 


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I purposely did my lounge-hopping backwards–I hit the Sapphire Lounge first as some friends were flying out of the A/B Concourse with earlier flights than me. 

Once they left to catch their flights, I headed out to the Capital One Lounge as I still had plenty of time before my flight was due to board. 


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Normally, if you have a flight out of the A/B or C/D Concourses, it makes more sense to stop by the Capital One Lounge first since it's right there in the main terminal right after security, before heading out to the gates. 


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The entrance is tucked away in a corner. I really like how the lounge entrance design keeps with the 1950s/60s mid-century modern aesthetic of the Saarinen terminal—I imagine this was a requirement imposed by the airport.


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After experiencing the mostly empty and spacious Sapphire Lounge, I was slightly less impressed with the Capital One Lounge, which felt more cramped with lower ceilings and denser seating. It was also a lot busier than the Sapphire Lounge. 


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The Capital One Lounge is likely larger than the Sapphire Lounge by square footage, but felt smaller as it was laid out in an L-shape and had multiple sunken areas with just a few stairs between sections. Still it's a very nice lounge with a chic design. 

Definitely a cool mid-century, JFK TWA hotel/terminal vibe, through with all the stairs, it's not ideal for anyone with mobility issues. 


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The highlight of this lounge is the food. There's  a impressive amount of freshly-made tapas-style small dishes to try. 


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I wasn't really hungry anymore at this point, but had to try a few dishes.


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boarding


As I had to take the train back out to the B Concourse from the Capital One Lounge, I left the lounge about 10 minutes before boarding time. 


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The Alaska Airlines gates are located close to the centre of the concourse, right near the escalators coming up from the underground train, so it actually only took a few minutes to get to my gate. 


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As expected, it was an old cabin on this 737-800. Alaska just announced that they've begun retrofitting the 737NG fleet with new cabins, and it can't come soon enough! These old seats are still comfortable, but they just look old and battered after over a decade in service. 


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There are only 3 rows of Domestic First on the 737-800 vs 4 rows on the 900s. With the retrofits, the 737-800s will also get 4 rows of First, so all aircraft Boeing aircraft in the Alaska fleet will eventually have 16 seats in First. 

There was a small blanket pre-placed on each seat. Pillows were already rare in Domestic First prior to Covid, but it looks like they're gone for good now. It's fine for a day flight, plus the headrests are adjustable and quite soft. 


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Much like AA, AS can be a little hit or miss when it comes to pre-departure drinks services. On this flight, cabin crew offered a choice of water or orange juice.


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Legroom is very good. Alaska's 40 inch seat pitch is the best of any US airline for Domestic First cabins, which are usually pitched between 36 and 38 inches. 


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The old bulkhead design just adds to the drab, tired feel of the cabin. I understand the cultural significance of the design to Alaskans, but it just looks old and dirty after all these years. 


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But wait…not all is vintage! Alaska were actually ahead of the curve when they first installed these cabins in 2011 and equipped each seat with AC and USB power. In-seat power sources are always appreciated! For all their faults, US carriers are pretty good about providing in-seat power. Being that I spend a few months a year in Europe, I can definitely attest that it's not as consistent when flying within Europe. The new cabins should have USB-C ports as well, which will be a great addition!


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Looking out the window, the AvGeek in me always appreciates the diversity of traffic at IAD. 


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Checking out the Wi-Fi and Entertainment as boarding continues, the system is usually available from gate-to-gate. 



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Wi-Fi and IFE are accessed through the same portal. Alaska offer free messaging for all passengers, and Wi-Fi for the whole flight costs only $8, which is better than AA and UA, but not as good as the free Wi-Fi you'll find on B6 and DL. 


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As a T-Mobile customer, I get free Wi-Fi on all Alaska Airlines flights, which is a really nice perk, especially since I fly Alaska often, so the savings add up. 


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If you are a T-Mobile customer, just enter your phone number and boom…free high-speed Wi-Fi for the whole flight! This is also available on UA and most AA aircraft. 


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The streaming in-flight entertainment, is free for everyone of course. 


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There's a good amount of content, from release Hollywood releases, to old classics…


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TV series and documentaries…


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Audio content…


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And childrens programming. 


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My main complaint with these older cabins is that there are no eye-level device holders to watch the streaming IFE, which has become a standard amenity over the past few years. 


the flight


Boarding wrapped up on time and we pushed back a few minutes later, ahead of schedule. 


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Just another minute…Mobile Lounge moon-buggy coming through!


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Taxi time was short as there was little traffic at this time of day and we were off. 


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Nice view of the Udvar-Hazy Center (Part of the Smithsonian Air & Space Museum) on the climb out. 


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Thanks to our early departure from the gate, we'll be arriving in SAN about 20 minutes ahead of schedule. 


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Shortly after takeoff cabin crew were in the cabin taking meal orders and offering pre-meal drinks. 

Drinks were served with warm nuts, reminiscent of American Airlines service. 


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I had pre-order my option through the app several days before the flight. There were 5 options for pre-order, whereas there were only 3 options to choose from on board. 


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Birria Beef
Slow cooked Mexicali style spiced beef served with tomato cilantro rice, black beans, and salsa criolla 


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Nothing fancy, but it was tasty and I like how Alaska often have Southwestern flavours. 

For dessert there was ice cream, but there was only one flavour: Cinnamon Snickerdoodle. It just didn't appeal to my European sensibilities…so. much. cinnamon. 


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Though there is a very rudimentary flight map on the WiFi/Entertainment portal homepage, with the free WiFi it's much more fun to follow along on Flightradar24!


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No doubt about it, we're over the Midwest!


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Landscapes get more interesting the further west we go, 


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These interesting canyons were in norther New Mexico. 


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Beautiful views of snow-capped mountains over the southern Rockies. 


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Funny enough, I was watching Oppenheimer as we flew over Los Alamos. 


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The landscaped around Los Alamos are gorgeous. 





This was the first flight on which I'd ever seen the famous Meteor Crater in Arizona. Almost missed it due to clouds setting in. 


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We began our descent into San Diego over the Imperial Valley where desert meets intensive agriculture. 


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Nice sunset colours and good visibility as we could see all the way to the mountains around Palm Springs. 


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Landscapes become greener again closer to the coast. 


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We made our usual turn going south around Mount Miguel, just over my neighbourhood. 


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For a change, I was sitting on the right side. Sitting on the left side gives great views of the tall buildings in the downtown core, but views from the right side are also pretty good, as you flight right over Balboa Park.


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With that beautiful Colonial Spanish architecture, it almost looks like Andalucía!


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We did end up landing about 20 minutes early.


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Taxi time was short, as usual arriving into San Diego.


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Always nice to arrive early!


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Thanks for reading!

Display all

Product ratings

Airline

Alaska Airlines 7.6

  • Cabin6.5 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering7.5 / 10
Lounge

Chase Sapphire Etihad Lounge8.5

  • Comfort8.5 / 10
  • Meal/catering9.0 / 10
  • Entertainment/wifi8.0 / 10
  • Services8.5 / 10
Departure airport

Washington - IAD8.5

  • Efficiency8.5 / 10
  • Access8.0 / 10
  • Services8.5 / 10
  • Cleanliness9.0 / 10
Arrival Airport

San Diego - SAN8.5

  • Efficiency9.0 / 10
  • Access8.5 / 10
  • Services8.0 / 10
  • Cleanliness8.5 / 10

Conclusion

A good flight overall, but the cabins on the 737NG fleet are getting really old and just looks worn and tired, though the seats are still comfortable. Alaska just announced yesterday that have begun retrofitting 737-800s and 900s with new cabins so it will be nice to try those out once I can catch one. For now, the new cabins are mostly found on the MAX fleet (They were on the A320 fleet, but Alaska sold them all). Cabin crew were lovely as always and checked on passengers in the cabin regularly refilling drinks and bringing snacks. There's a good amount of content on the streaming IFE, but the lack of eye-level device holders is annoying on longer flights like this as it can get uncomfortable staring downwards for long periods when having to place the tablet on the tray table---not to mention it makes watching anything during meal services nearly impossible. The main reason I rate the IFE/WiFi category so highly is because of the free WiFi through the T-Mobile deal. Catering was decent---nothing overly fancy, but on par or better than the big US3 in Domestic First. The pre-meal warm nuts service is a small premium touch reminiscent of AA Domestic First service.

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Comments (9)

  • Gotta get those steps in before over-eating in the lounge and on the plane!

    This is the most relatable thing I have ever read on the internet. Like a medium walk is going to help with all of the champagne😂, but in my head it’s a little dent 😂

    I was slightly less impressed with the Capital One Lounge

    Judging by your pictures, the Sapphire lounge looks really really nice. Perhaps the chicken tenders win me over🥴.Thanks for sharing both of the lounges though!

    As a T-Mobile customer

    Did you happen to choose T Mobile primarily based off this perk?

    Just another minute…Mobile Lounge moon-buggy coming through!

    RAHHH, these things are so cool. Always wanted to use one.

    Seems like another quite decent flight on Alaska, reading all of your reports I am dying to fly it so have booked a fare (you should get commision for this really😅). Even if the cabin feels dated, you always mention how friendly the service at AS feels. I did like the wooden thing the nuts come in, but cinnamon ice cream? CINNAMON ICE CREAM??? CINNAMON SNICKERDOODLE ICE CREAM??????? Not even at ice cream shops have I seen this blasphemy.

    Thanks for sharing Kevin. As always, a great read.

    • Like a medium walk is going to help with all of the champagne😂, but in my head it’s a little dent 😂

      HAH exactly...it's more mental than anything. But hey, every little bit helps hahaha

      Did you happen to choose T Mobile primarily based off this perk?

      Yes! That and the free unlimited overseas talk/text/and data .... Though the data part they scream at you and threaten to cut it off if you are gone out of the country too often. I speak from experience of course, because yeah, I'm overseas a lot haha

      RAHHH, these things are so cool. Always wanted to use one.

      I kind of grew up with these. Ever since I moved to the US from France when I was younger, it's just been a constant in my life.

      CINNAMON SNICKERDOODLE ICE CREAM??????? Not even at ice cream shops have I seen this blasphemy.

      It was sooo bad! I literally had a gag response when I tasted it. Not to offend anyone, but you're a European in the US like me so you'll appreciate this description, I think---it tasted like what people in the US think Christmas should smell like ....Just way too much....overpoweringly gawd-awful!

      Appreciate the comments!

      • HAH exactly...it's more mental than anything. But hey, every little bit helps hahaha

        That's what we tell ourselves😂

        Yes! That and the free unlimited overseas talk/text/and data .... Though the data part they scream at you and threaten to cut it off if you are gone out of the country too often. I speak from experience of course, because yeah, I'm overseas a lot haha

        Interesting, I might have to make the switch then as Verizon is 100$ per month. Hope you're enjoying your trip at the moment!

        I think---it tasted like what people in the US think Christmas should smell like

        Fantastic description😅. Well, thanks for taking one for the team and giving it a try😂 so we don't have to!

  • Great trip report! It's odd but I love reading about travel within the USA!

    The Etihad lounge seems really nice especially with the decor and table service.

    I can't even begin to think of what the ice cream would taste like but it sounds interesting 😆

    • Thanks for your comments!

      It's odd but I love reading about travel within the USA!

      Haha, I guess it's better to read about it than experience it haha. I personally find domestic US travel to be stressful and messy, with much more basic service, compared to short-haul travel basically anywhere else in the world. Perks like elite status and TSA pre-check security access make it a lot more tolerable.

      I can't even begin to think of what the ice cream would taste like but it sounds interesting

      You basically have to be a Christmas Elf to enjoy "Cinnamon Snickerdoodle"....it's just all kinds of sick and wrong 🤣

      Thanks for stopping by!

  • Thanks for sharing, Kevin! This is an interesting comparison of the two credit card lounges at IAD. I finally had the chance to try the Chase lounge earlier this month and came away reasonably impressed--decent food, decent drink selection, spacious despite the size. That said, I had the opposite reaction in terms of which I preferred. I actually thought the Capital One lounge was better both in terms of the bar and the actual food (notwithstanding the order via QR code option at the Chase lounge).

    It almost seems weird to see you back writing an ex-IAD report. Hope to run into you the next time you're flying through.

    • Hey George, thanks for your comments!

      actually thought the Capital One lounge was better both in terms of the bar and the actual food (notwithstanding the order via QR code option at the Chase lounge).

      I definitely get that! Food is objectively better at the Capital One Lounge...and definitely more interesting with so many different dishes to chose from! My preference mostly came from the more spacious feeling and less people in the Sapphire Lounge during my visit. Both are very solid lounges and it's great to have these options at IAD. Dulles flyers are really spoilt for choice with lounges!

      Hope to run into you the next time you're flying through.

      That would be cool! I'll be flying out of IAD Sep 2, right now that's the only trip I have on the books out of a DC airport in the next few months, but I'm sure there'll be more. Will let you know in case you happen to be flying at the same time.

      Thanks!

  • Hi Mate and thanks for the report on alaska! Glad the door didn't fall during the flight!

    never once come across grumpy or rude staff

    No Karen wow!

    Loved the lego model lol

    Funny this not-only etihad lounge, it could be confusing

    Upper level seems quite nice

    Nice lounge hopping session

    The seats may be old, still better than what we have in europe.

    Catering is actually a very nice surprise, I have always just been offered a selection of snacks on delta first.

    Wow that crater is stunning

    • Hey Chris, thanks for your comments!

      Glad the door didn't fall during the flight!

      HAHA OMG I know! One of my flights was originally supposed to be a 737 MAX 9 and I was a bit nervous about it, but it changed to a different aircraft type...phew 😅

      No Karen wow!

      Not yet! I'm bound to run into one someday! Now the passengers...that's a whole other story haha

      Funny this not-only etihad lounge, it could be confusing

      For sure. I think Chase saved the Etihad Lounges from remaining permanently closed since Etihad had been having financial issues for years. So it's a nice compromise...and great for me with a Chase Sapphire Reserve card!

      Thanks for stopping by!

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