intro
I know I know another LATAM report, I apologize, feel free to skip over. Jusst though it might be useful for those flying the shuttle flight in the future! After this we get into fun stuff, GOL out of SDU, LATAM J to SCL and LATAM J up to LAX
After a very very long day, with flights from La Paz-Santiago, and from Santiago to Sao Paulo, it was time to take the very last flight of the day from Sao Paulo to Rio De Janeiro onboard LATAM.
For those wondering why I didn't fly from Santiago to Rio directly, the last (non-red-eye) flight left just before my arrival from La Paz?.
I had already spent 9 hours onboard the LATAM A320 family in economy and was pleasantly surprised. However, while this flight was just as good hard product-wise, the soft product left a little bit to be desired.
Let's get into it!
routing
Flight routing
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8LA3338- Economy- Sao Paulo- Rio De Janeiro- Airbus A321
- 9G31033- Economy- Rio De Janeiro- Sao Paulo- Boeing 737-700
- 10LA715- Business- Sao Paulo- Santiago- Boeing 787-9
- 11LA602- Business- Santiago- Los Angeles- Boeing 787-9
how i booked
Number one rule of flying: If your plans aren't flexible do not book book through a third-party agency such as Expedia. Well, guess what I had to do was book through Expedia. As you will read about in the upcoming week, LATAM is a fantastic airline but they also don't accept payments for one-way bookings, other people have had this issue as well?.
My original ticket was booked on the exact route on the 24th of March. The total came out to 326$ for a one-way fare in economy. However, due to changing my ticket, I had to pay a cancellation fee of 175$ before I could use my trip credit to switch onto the flight to GIG. The differential came out to 338$ additional dollars. To add to that, I paid an extra 15$ to select a seat, which, of course, never got refunded?. My fault though, not LATAM's.
transiting domestic-international gru
After deplaning from Santiago, I had around two hours to kill before boarding. Transit was relatively simple as I cleared immigration, headed down to the exit of the terminal and headed straight back in.

Something warms your body when you are in Brazil, not like Bolivia but it's an enhanced energy. Even in the airport, I felt it.
Security is efficient, with plenty of lines open in the evening.


It looks busy but with at least 7 lines open I was through in 15 minutes maximum.



After spending some time outside the terminal and clearing security, I had about an hour to kill. I was more than happy sitting around enjoying a Patagonia lager and a hot dog.
It was a reality shock to be back in places that were expensive after Bolivia and Peru?. Not that Peru is over the top cheap, I just find Brazil to be more in line with prices in the US.

We had a last-minute gate change, which took me over to the gate range of 250 & up.

A Starbucks was open at this hour, but I needed to sleep tonight. No choice but to skip this.

boarding
Boarding began around 10:00 pm and consisted of premium economy and group 1 passengers.
However, I already had pictures of the A321 cabin, so I boarded at about 10:15 pm.


Boarding was completed by 10:34, and the cabin doors shut by 10:36. It was Slightly delayed but not the end of the world?.

I settled in nicely to my window seat, I had just been on the A321 3 hours ago?.

It was when I settled down in my seat that I found my aircraft had swapped from Sao Paulo to Santiago on Sunday from the old business class in a 2-2-2 configuration to the newer 1-2-1 seat! Amazing news!

departure
We pushed back at 10:45 pm, 15 minutes behind schedule, and made our way out to the runway.

By 10:54 pm, we had started our taxi ride from the domestic terminal.



It was a very short taxi (8 minutes tonight) and we were second in line for takeoff behind an American Airlines 777.

By 11:02 we were airborne out of Sao Paulo.





Once again, a very low cloud cover surrounded the areas of Rio/Sao Paulo that day.

snack service
The crew snapped into action about 10 minutes after takeoff to deliver a drink of choice and a snack. The chips were okay and the water was water?.

If you are interested in reading about the seat layout and IFE, feel free to check out my review from the last flight!
arrival
21 minutes after takeoff, we began our initial descent into Rio. While Sao Paulo seems to be quite busy at night, the same doesn't lie with GIG.
We had some serious chop yet again on approach, I don't know what has been going on with my flights in the past week.

The approach was stunning, and we were on the ground at 11:40 pm local time.

We had an 8-minute taxi and arrived at the gate by 11:48, about 18 minutes behind schedule.

Just like that, for the first time in my life, I was in Rio De Janeiro!!!!!

It was about a 25-minute drive to Copacabana and I was sound asleep by 2 am but not before some Brazilian Steak!
Thanks for reading if you have made it this far! Rio is an incredible city and if you are interested in reading more about it I;ll be posting what I got up to here.
Thanks for this review on this high-traffic shuttle route! Pretty nice that the cabin crew do a drink and snack service on a 45 minute flight...that would never happen in the US haha.
That is good news! From what I've seen, LATAM don't really seem to assign the new cabins to any specific flights too far ahead of time, they just default to the old configuration for all flights until a few days before departure when they start assigning tails to flights and then it's just a pleasant surprise to get the new configuration. I guess that avoids any disappointment if it were the other way around. They've definitely been taking their sweet time upgrading the cabins...they got the 77Ws done in a few months but have been dragging their feet for years getting the 787 fleet retrofitted.
Thanks for sharing!
Hi again again Kevin?!
Not sure how I'll ever go back to the US shuttle flights after being spoiled by these South American carriers?
The amount of information I learn from members on this site, is more than I learn in college?. Thanks for the info! I like that LATAM do this door-in-the-face technique. Expect the worst and hope for the best. They really have been taking their utmost time doing this revamp (COVID is part to blame I believe), although it is good to see the 77W's and 767's all done at least. However, those 787's need to get done asap as they might just have one of my top 5 business class products after 17 hours onboard, if only it was fleet-wide. I remember seeing I think it was FlyAlex's report from Auckland-Sydney in the old configuration and it's drastically different.
Thanks for reading and your comment! Have a great evening!
Looking forward to the rest of your trip!
LA seems to do well service-wise even in the short hope between SP and Rio!