Review of Thai Airways flight from Bangkok to Perth in Economy

THA

TG - Thai Airways

Flight taken on 09 August 2024
TG481
07:56 06h 08m 15:04
Model Boeing 787-8
Class Economy
Seat 35C
VM
1,432 · 134 · 4 · 23

Background


While THAI does fly to Kolkata and it was possible to connect straight through CCU-BKK-PER, the flight from CCU leaves at 2am while Bhutan Airlines has a more reasonable daytime departure. So B3 to BKK and back to CCU, and TG return to PER in between worked out better timing wise.
This flight was booked for just over 19k THB/$550 return, a little cheaper than usual because of a special return trip to Australia offer. Not terrible for a fairly last minute flight.
The flight from Kolkata arrived on Thursday afternoon, and this flight would depart to Perth the next morning.


Flight routing


Suvarnabhumi Airport


Baggage tags and drop off were done at kiosks, but there were plenty of staff members there to help anyone if needed.


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Suvarnabhumi Airport has a lot of interesting displays based on Thai culture, such as this person (and many similar people throughout the check-in area)


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Lots of interesting airlines departing today.


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Security and immigration were fast and efficient, a massive contrast from the huge lines last time I flew through BKK, in January.
After immigration there is a beautiful depiction of the Churning of the Milk Ocean story.





Even some of the shops looked like displays.


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There was lots of mango/mango & sticky rice available, even at coffee shops.


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It was very hard to get clear pictures of aircraft from the terminal.


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There's another small temple display next to the gate.


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Aircraft & Boarding


Our aircraft for today is HS-TQC, a 9.8 year old 787-8 that has only flown for TG. It has the name, "Pran Buri / ปราณบุรี."


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There was a security check at the gate and you couldn't take any liquids through. A few minutes after boarding started they made the final call, but even though that's when I boarded probably 75% of the flight came even later.


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Seat & Departure


The plane was very empty at this point, empty seats are nice  but I was getting worried about them being unable to get a higher load factor. It filled later on though.


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The headrests could be adjusted but not up and down.


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There was a pillow at every seat and blankets were handed out to anyone that wanted them.


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Every seat had a screen, remote, charging port, footrest, light, and personal air vent.


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(the screens were very reflective so this is a picture of the screen from another seat)


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There was a cupholder on the outside of the tray table, and the table could be folded in half.


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The footrest was a really nice touch.


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 The FAs came by several times with blankets and earphones to make sure everyone got them.


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The seatback pocket contained a magazine, sickness bag, wi-fi instructions card, and safety card.


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We pushed back almost half an hour late.





Interesting aircraft included two Qatar 777s, a Turkish A330, an Oman Air 787, a Korean Air 777, and many more. But all the aircraft I saw were from Asia/ME (the order is getting mixed up).





We took off 36 minutes late.





The world looks so interesting through a blue window.


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Breakfast


Soon, my pre-ordered VJML was served.


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The sole (full) beverage service of this flight followed, I got apple juice.


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The meal was a bit better than it looked but nothing great, it was extremely average.


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IFE & in-flight


They had a great selection of entertainment, but though they were listed, no games  were actually available (what is it with airlines getting rid of games?) aaaand this gallery also refuses to go in order.





 I'm sure KrisWorld has won lots of IFE awards but personally I feel like THAI might have had a better selection. It wasn't easy to use, though. There was no way to search for anything, nor to skip ahead to a particular point in a movie.
So in my case, I watched a movie, then opened the map, then started watching a movie I'd started the previous day on Bhutan Airlines. After leaving the first movie, I had to go back to the home page, open information, then flight path, then the map. After looking at the map, I had to go back to home, open entertainment, then open movies, then open list all, then scroll through until I found the movie I wanted, then fast forward on 16x until I got to my spot.
Luckily the screen was responsive!


I went back to ask if they had eye masks or any amenities (I later discovered that some of the bathrooms had dental kits in them, but not all). The FA was very nice about it, he looked through to find everything they had, even though it took him a while to locate the amenity kits, then gave me two of everything.


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Two each toothbrushes, toothpaste, eye masks, and pairs of earplugs.


Somewhere during the flight they dimmed all the lights and darkened the windows to the second lowest setting, so it felt like night even though it was the middle of the day.


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The recline was amazing. Between that and the footrest it was incredibly comfortable.


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Interesting clouds.


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A few hours into the flight there was a quick beverage service, just one FA walking through with a tray of juice and water, the only service between the meals. They really could have come more often but it seems like Virgin Australia is the only airline with frequent beverage services.
I just got some water.


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The dark windows and the blue lighting make the cabin look very interesting.


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On the wall on front of the bathroom there's a nice little design.


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The flight was mostly uneventful, there wasn't much interaction with the crew but they were nice enough.


Snack


A little over two hours before arrival, the pre-landing snack, a little pizza thing, was served.


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A little while later bottles of water were handed out, but there was no full beverage service.


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It was really, really tasty. A larger meal would have been great but this was a fairly short flight and it was definitely sufficient.


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There would be no more service for the rest of the flight.


Arrival and Perth Airport


Land!


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Lots of pictures of the West Australian coast. Unfortunately the windows were set on the second-darkest setting and they couldn't be changed, so everything looks dark.





The biosecurity announcement was played, and for a few minutes the IFE stopped working and was replaced by some ads.


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Finally, the windows were brightened as we approached Perth (every gallery gets mixed up and I can't get the pictures to go in order!).





Welcome to Perth!





SAA A340, waiting for tonight's flight back to Johannesburg


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SQ A350, soon departing for Singapore


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Coincidentally, the last time I flew into Perth it was on the SAA A340, and the time before that on a SQ A350.


Last view of our plane.


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Immigration was very efficient, as always, although bags took a while to arrive.


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Even customs was very fast.


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Thanks for reading.

Display all

Product ratings

Airline

Thai Airways 8.0

  • Cabin8.5 / 10
  • Cabin crew7.5 / 10
  • Entertainment/wifi7.5 / 10
  • Meal/catering8.5 / 10
Departure airport

Bangkok - BKK7.9

  • Efficiency7.5 / 10
  • Access6.5 / 10
  • Services8.5 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Perth - PER8.0

  • Efficiency8.5 / 10
  • Access8.5 / 10
  • Services7.0 / 10
  • Cleanliness8.0 / 10

Conclusion

A great flight with Thai, there is definitely room for improvement (making the IFE easier to use and having more frequent beverage service) but overall with was excellent. I would very happily fly TG's 787s again and I'd pay more to go on one of them than the widebodies of most regional competitors (SQ, CX, MH, etc.) It was extremely comfortable and the pre-landing snack was one of the best ones I've had.
I can't help but compare it to my recent Sydney-Singapore flight on Singapore Airlines, and while SQ was definitely fancier, THAI was much more comfortable, and this 787 was in far better condition than the SQ A380. Overall it was a lot nicer.
Gone are the hot towels and the exceptionally hospitable crew of pre-COVID years, but THAI remains an excellent airline.

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Comments (4)

  • Thanks for sharing this FR. TG is kind of a mixed bag, the main meal looks poor for a carrier of their reputation (putting condiments and butter in dishes to fill out the tray instead of a real starter), but then offer a complete range of amenities (including eye mask). I like the seats visually with the updated upholstery on the new cabins, but with a 32” pitch, the foot rest is not that necessary and probably restricts storage space.

    I was getting worried about them being unable to get a higher load factor

    With JQ starting direct competition on this route, will be interesting to see if TG can maintain it solely on J revenue.

    • Yeah the main meal wasn't amazing taste wise either, but the second one made up for it. And the amenities were definitely nice (although most people probably wouldn't know they had them). The colors and all were great and the footrest was actually good because it made it much more comfortable, it doesn't take up too much space.

      It will definitely be hard to compete with Jetstar, but other than J revenue TG has the advantage of a massive hub in BKK with lots of connecting traffic.

  • Thai's cabins are always so pretty and colourful. Legroom is great and the meals look good, though there's obvious cost-cutting since the pandemic--they used to have real china and silverware in the past.

    Really great that they have an amenity kit in Economy though, which is definitely rare these days.

    Thanks for sharing!

    • Yeah I really like the cabin colors and it was very comfortable. The first meal wasn't great but the second one was.

      The amenities were just available on request, they didn't actually hand them out, but it was still great. I wish they had socks though.

      Thanks for reading!

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