Review of American Airlines flight from Miami to San José in Business

AAL

AA - American Airlines

Flight taken on 24 November 2024
AA1353
19:00 02h 55m 20:55
Class Business
Seat 3B
bldavid
528 · 31 · 0 · 19

We live in Iceland and went to Costa Rica for a holiday in November 2024. Flights from Iceland to outside of Europe are usually cheaper if booked separately, i.e. if we book first a flight to Oslo, Paris or Madrid, or sometimes to Toronto when going to Latin America, and then we book another flight from there, but this time there was a very reasonably priced deal in business class in one booking with BA/AA on the following itinerary:

Keflavik to London Heathrow, British Airways
London Heathrow to Miami, British Airways
Miami to San Jose, American Airlines

We had a great arrival experience at Miami Airport as our flight from London landed ahead of schedule and we were through immigration in a few minutes. We went outside the terminal to have some fresh air, then went to Concourse D. Security control was very quick.


photo 01

Let’s go to the lounge.


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Many but not all flights are by American Airlines.


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There’s are two lounges: Admirals Club and Flagship Lounge. 


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Passengers travelling in business class on most international flights have access to the Flagship Lounge which is the better of the two lounges.


photo 05

Check-in to the lounges is on departure floor near Gate D30; the lounges themselves are one floor up.


photo 06

The lounge is really spacious and was not crowded when we were there. 





The in-lounge showers are modern, spacious and very comfortable.


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A buffet dinner was available at the lounge. Here’s the menu:


photo 14

Buffet dinner at the Flagship Lounge at Miami Airport.





The bar.


photo 19

Champagne is available.


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There is a room marked as Flagship First Dining, normally available for long-haul first class passengers; it was closed.


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Departures and arrivals.


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American Airlines planes at the Concourse D.


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Boarding was a bit chaotic, announcements were difficult to understand and the agent was not friendly. Priority boarding was available for business class passengers.

Our plane was a B737-800, registration number N901AN. It was built 25 years old.

The plane has a forward cabin called first class on domestic flights and business class on international flights. The cabin has four rows of nice, modern, comfortable typical US Domestic First Class-type seats in good condition in a 2-2 configuration. Sorry, I could not take a photo as the cabin was full by the time I had boarded but here is a photo of the legroom:


photo 24

Push-back was exactly on time at 19:00. We took off at 19.14.

Meal orders were taken during taxi: Chicken or Green Something - nobody understood the second option (there was no printed menu).

Meal service started less than 20 minutes after take-off.

I was quite impressed: dinner was multi-course, huge in quantity and nicely presented. It was easily better in every aspects than the brunch offered on BA A380 9-hour flight from London to Miami (see my previous flight report).


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We received a very generous portion of The Green Something.


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Two different desserts were offered.


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The flight attendant working in the business class cabin didn't have the most polished communication skills but she was efficient in her work.

There are no built-in screens but entertainment is available on your own device using AA’s free Wi-Fi.


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We landed at 21.00 and were at the gate at 21.04 for a scheduled arrival time of 20.55.

Display all

Product ratings

Airline

American Airlines 8.0

  • Cabin9.0 / 10
  • Cabin crew7.0 / 10
  • Entertainment/wifi7.0 / 10
  • Meal/catering9.0 / 10
Lounge

American Airlines Flagship Lounge9.0

  • Comfort9.0 / 10
  • Meal/catering8.0 / 10
  • Entertainment/wifi10.0 / 10
  • Services9.0 / 10
Departure airport

Miami - MIA8.5

  • Efficiency9.0 / 10
  • Access8.0 / 10
  • Services8.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

San José - SJO8.5

  • Efficiency9.0 / 10
  • Access8.0 / 10
  • Services9.0 / 10
  • Cleanliness8.0 / 10

Conclusion

Concourse D at Miami Airport was not crowded so we got through security quite quickly. The Flagship Lounge was also quite empty, comfortable, and a reasonably good buffet dinner was available. The plane had very comfortable seats for a 2.5 hour flight and catering was well above my expectations.

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