Review of United flight from Houston to Monterrey in Business

UAL

UA - United

Flight taken on 16 February 2025
UA2256
10:07 01h 44m 11:51
Model Airbus A319
Class Business
Seat 3F
shivpilot14
342 · 20 · 3 · 12

Boarding


Even though I had access to the United Club as both a club member and a 1K member flying internationally, I didn’t have time to visit the United Club because my incoming flight was delayed. I also had to make my way from gate E20 to C11 in a span of about 20 minutes.

Boarding began right on schedule at 9:32 am.
 
I was greeted by a very friendly female flight attendant.

I was also very happy to see when I boarded that this A319 was retrofitted with the new cabin, featuring the new seatback IFE and seats.


photo cabin-overviewphoto ife

The United Business cabin on the A319 is arranged in a 2-2 configuration across three rows, for a total of 12 seats. Each seat features 4 inches of recline, 37 inches of pitch, and 21.1 inches of width.


photo legroom

I quickly found my seat 3F, a window seat in the last row of the right side of the aircraft.

The seat has a center console on the left with a universal power outlet, the tray table, and the headphone jack. There’s also a remote control for the IFE.


photo center-console

In the right armrest, there’s a button for your seat recline as well as a small cubby that’s perfect for a tablet or a notebook.


photo right-armrest

The seat has a window with excellent views of the engine.


photo window-view

Pre-Departure


At 9:38, the flight attendant brought by a pre departure beverage of either water or sparkling wine. I went with sparkling wine since I didn’t have a chance to get a mimosa in the United Club!


photo pdb

At 9:59, the captain came on to welcome us aboard and announce our flight time of 1 hour and 14 minutes. He also told us that we’d have quite a long taxi because of the way the winds were, we had to depart on one of the 33 runways, which are on the other side of the airport.

At 10:04, the safety video played.


photo safety-video

The Flight


We pushed back at 10:07, and began our taxi. At that point, the flight attendant came by and asked for drink orders for when we were in the air. I ordered a gin and tonic.


photo pushback

We then had our long taxi over to the runway.


photo 777photo taxiphoto viva

When we lined up on the runway, you could see a line of aircraft waiting for departure.


photo lineup

At 10:49, we were rolling down runway 33L for departure.


photo climb

At 10:52, we reached 10,000 feet, meaning we were well on our way to Monterrey.

At 11:08, my gin and tonic was brought out.


photo gin-and-tonic

At 11:08, the captain came on to announce that we were at our cruising altitude of 38,000 feet.

At 11:09, a snack basket was passed around. My favorite is Dot’s homestyle pretzels, so I selected those.


photo pretzels

While we were cruising, I noticed that the cabin had mood lighting, which was nice.


photo mood-lighting

At 11:20, the flight attendant came by offering another round of drinks. I accepted the offer.

At 11:28, another round of snacks was offered. I declined, but this was really proactive service!


Descent and Arrival into Monterrey


At 11:34, the captain came on to announce that we were beginning our descent into Monterrey and that we’d be touching down in Monterrey in about 30 minutes.


photo approach

At 12:01, we touched down on runway 16.


photo touchdown

We parked at our gate in Terminal A at 12:05, only 14 minutes behind schedule.


photo parking
Display all

Product ratings

Airline

United 8.8

  • Cabin9.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi10.0 / 10
  • Meal/catering6.0 / 10
Departure airport

Houston - IAH4.5

  • Efficiency4.0 / 10
  • Access4.0 / 10
  • Services5.0 / 10
  • Cleanliness5.0 / 10
Arrival Airport

Monterrey - MTY4.3

  • Efficiency4.0 / 10
  • Access4.0 / 10
  • Services2.0 / 10
  • Cleanliness7.0 / 10

Conclusion

This was a great flight. The newer NEXT interiors for United are a big step up. The seat is comfortable, has a large 4K IFE screen, a universal poer outlet with USB-C charging capabilities, and the mood lighting is a nice touch.

The crew was very proactive- they took drink orders on teh ground so that no time was wasted in the air, and came around more than once to offer refills and more snacks.

The Entertainment and WiFi was also really good. The IFE offered lots of options and the WiFi was reliable and fast.

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Comments (3)

  • Loved this review Shivpilot, thanks for sharing!

    As a 1K, wondering if you ever get any tarmac transfers? I know it’s rarer for 1Ks but curious as I sometimes hear about them.

    Nice to see the A319s getting the new interiors, UA seems to be doing a fast rollout of these new interiors and they are very elegant (the Bluetooth features is the best).

    Guess we are on the same page about those pretzels. Delicious! Service seems good as well, 2 rounds of drinks and snacks on a short flight!

    Thanks for sharing!

    • I have never gotten a tarmac transfer! But if you look at my review from MTY-IAH that I just posted, you’ll see that I got a surprising escort to the gate!

      • Oops, hadn't gotten around to reading that review yet. Just checked it out, that's quite cool (also a little bit funny the escorts response at the end). I wish more airports would have this for 1K but then there would be too many escorts everywhere with the amount of 1Ks 😅.

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