Review of Air Austral flight from St Denis to Paris in Economy

REU

UU - Air Austral

Flight taken on 07 November 2014
UU976
11:15 11h 30m 19:45
Class Economy
Seat 15H
Benoit75008
4,242 · 40 · 4 · 1

Hi everybody!
I'm back for few reports, i'll have many flights to come according my work in Poland (beautiful country and welcoming people).
So i'll try to report the following flights :
07 NOV - UU976/B777-300ER - RUN=>CDG
07 NOV - LO334 / EMB195 - CDG=>WAW
16 NOV - LOT FLIGHT (I don't have my tickets yet) WAW=>POZ
17 NOV - LOT FLIGHT (I don't have my tickets yet) POZ=>WAW
Then week-end in Wroclaw (for my second time there), according to RYRthebest reports, i was curious to try flying with Ryanair and i got 24 € per person (cheaper than PKS Train or LOT Polish Airlines also).
19 NOV - FR5031/B737-800 - WMI=>WRO
21 NOV - FR5036/B737-800 - WRO=>WMI
14 DEC - LH1611/EMB195 - WAW=>MUC
14 DEC - LH2230/EMB195 - MUC=>CDG
14 DEC - UU974/B777-300ER - CDG=>RUN
My boarding pass, i came too early at RUN, so we had to enjoy some drinks with my colleague before boarding.


photo 20 (2)

The tiny terminal was quite empty, just a flight before to Madagascar, but very calm this morning


photo 2

I'm flying today with F-OSYD, first flight was 06/04/2009.


photo 3

Another B777-300ER just coming from Paris CDG


photo 4

IFE that i'll hate in few hours (i'll let you know why!)


photo 5

I look around me, the seat close to my colleague is empty, so we'll use it to put our stuff there.


photo 6

Blanquet was quite comfortable and warm


photo 7

Air Austral magazine


photo 8

Leg room was ok for this 11 hours flight


photo 9

Air Austral bag, i HATED a lot headphones, their were sticking to your ears, which was absolutely not comfortable.


photo 10photo 11photo 14

Time to eat!


photo 15photo 12

Starters were okay, even if it was too small, i had memories to get better food with AF on the same flight.


photo 13

Chicken was perfect! I was really astonished!


photo 16

Dessert was ok, i got second one as my colleague didn't want it, and kit-kat was perfect with coffee.


photo 17

Clean toilets even if many people didn't know how to close the door, so i got surprise to open it twice with someone already inside…


photo 18

Night mode was ok, but one woman was stressed and she opened the window all the time, so was quite impossible to sleep…


photo 20photo 21
Display all

Product ratings

Airline

Air Austral 6.1

  • Cabin7.5 / 10
  • Cabin crew6.0 / 10
  • Entertainment/wifi4.0 / 10
  • Meal/catering7.0 / 10
Departure airport

St Denis - RUN4.6

  • Efficiency4.0 / 10
  • Access4.5 / 10
  • Services4.5 / 10
  • Cleanliness5.5 / 10
Arrival Airport

Paris - CDG7.5

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10

Conclusion

- RUN airport is like a regional airport. They are doing lot of renovation there, which is good, as for now, it's not made for international flights.

- Air Austral is a good airline, they are providing good services even if IFE is too poor, few movies, feww movies, impossible to set a playlist like with AF or LH for example. And i was quite astonished when i asked during the flight food and drinks, and they answered me they were short for food between different services...

- Paris CDG is ok, but too TOO long to get back your baggages.

Now time to join my hotel, before my flight to Warsaw.

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Comments (4)

  • Thanks for sharing this report with us.

    The flight looks ok for economy . Catering seems ok too exept for the size of the starters. I see that you had a real glass which is always appreciated.

    No pic of the breafast but perhaps were you still sleeping when tehy served it ?

    I am not sure that there is much difference between AF an Air Austral in economy, at least in terms of service ( may in price !) but I trust your opinion on the IFE !

    • I didn't sleep during breakfast service as there was just lunch before landing in CDG.

      I forgot to take picture of it...but was nice sandwich wrap.

      Concerning IFE, i missed it a lot as, a long haul flight can be different with excellent IFE.

  • Do they serve appetizers ?

  • Apetizers was a good surprise.

    Anyway would be great to get more choice from RUN to fly.

    MRU is so close and you can choose between AF, BA, LH (with Condor), or LX (with Edelweiss), MK, EK and SA...

    Would give also opportunity to get better prices and to choose another way to join Europe.

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