Review of Air Austral flight St Denis → Paris in Economy

Airline Air Austral
Flight UU976
Class Economy
Seat 15H
Aircraft Boeing 777-300ER
Flight time 11:30
Take-off 07 Nov 14, 11:15
Arrival at 07 Nov 14, 19:45
UU   #22 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 211 reviews
Benoit75008
By 4045
Published on 9th November 2014
Hi everybody!
I'm back for few reports, i'll have many flights to come according my work in Poland (beautiful country and welcoming people).

So i'll try to report the following flights :

07 NOV - UU976/B777-300ER - RUN=>CDG
07 NOV - LO334 / EMB195 - CDG=>WAW
16 NOV - LOT FLIGHT (I don't have my tickets yet) WAW=>POZ
17 NOV - LOT FLIGHT (I don't have my tickets yet) POZ=>WAW

Then week-end in Wroclaw (for my second time there), according to RYRthebest reports, i was curious to try flying with Ryanair and i got 24 € per person (cheaper than PKS Train or LOT Polish Airlines also).
19 NOV - FR5031/B737-800 - WMI=>WRO
21 NOV - FR5036/B737-800 - WRO=>WMI

14 DEC - LH1611/EMB195 - WAW=>MUC
14 DEC - LH2230/EMB195 - MUC=>CDG
14 DEC - UU974/B777-300ER - CDG=>RUN





My boarding pass, i came too early at RUN, so we had to enjoy some drinks with my colleague before boarding.

photo 20 (2)





The tiny terminal was quite empty, just a flight before to Madagascar, but very calm this morning

photo 2



I'm flying today with F-OSYD, first flight was 06/04/2009.

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Another B777-300ER just coming from Paris CDG
photo 4


IFE that i'll hate in few hours (i'll let you know why!)

photo 5

I look around me, the seat close to my colleague is empty, so we'll use it to put our stuff there.

photo 6


Blanquet was quite comfortable and warm

photo 7


Air Austral magazine

photo 8


Leg room was ok for this 11 hours flight

photo 9


Air Austral bag, i HATED a lot headphones, their were sticking to your ears, which was absolutely not comfortable.

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Time to eat!

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Starters were okay, even if it was too small, i had memories to get better food with AF on the same flight.

photo 13

Chicken was perfect! I was really astonished!

photo 16


Dessert was ok, i got second one as my colleague didn't want it, and kit-kat was perfect with coffee.

photo 17

Clean toilets even if many people didn't know how to close the door, so i got surprise to open it twice with someone already inside…

photo 18


Night mode was ok, but one woman was stressed and she opened the window all the time, so was quite impossible to sleep…

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Verdict

Air Austral

6.1/10
Cabin7.5
Cabin crew6.0
Entertainment/wifi4.0
Meal/catering7.0

St Denis - RUN

4.6/10
Efficiency4.0
Access4.5
Services4.5
Cleanliness5.5

Paris - CDG

7.5/10
Efficiency7.5
Access7.5
Services7.5
Cleanliness7.5

Conclusion

- RUN airport is like a regional airport. They are doing lot of renovation there, which is good, as for now, it's not made for international flights.

- Air Austral is a good airline, they are providing good services even if IFE is too poor, few movies, feww movies, impossible to set a playlist like with AF or LH for example. And i was quite astonished when i asked during the flight food and drinks, and they answered me they were short for food between different services...

- Paris CDG is ok, but too TOO long to get back your baggages.

Now time to join my hotel, before my flight to Warsaw.

Information on the route St Denis (RUN) → Paris (CDG)

Les contributeurs de Flight-Report ont posté 52 avis concernant 3 compagnies sur la ligne St Denis (RUN) → Paris (CDG).

Useful

La compagnie qui obtient la meilleure moyenne est Air Austral avec 7.7/10.

La durée moyenne des vols est de 11 heures et 22 minutes.

  More information

4 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 121964 by
    SKYTEAMCHC GOLD 10159 Comments
    Thanks for sharing this report with us.
    The flight looks ok for economy . Catering seems ok too exept for the size of the starters. I see that you had a real glass which is always appreciated.
    No pic of the breafast but perhaps were you still sleeping when tehy served it ?
    I am not sure that there is much difference between AF an Air Austral in economy, at least in terms of service ( may in price !) but I trust your opinion on the IFE !
    • Comment 304778 by
      Benoit75008 AUTHOR 7191 Comments
      I didn't sleep during breakfast service as there was just lunch before landing in CDG.
      I forgot to take picture of it...but was nice sandwich wrap.
      Concerning IFE, i missed it a lot as, a long haul flight can be different with excellent IFE.
  • Comment 122001 by
    TheFlyz 4 Comments
    Do they serve appetizers ?
  • Comment 122349 by
    Benoit75008 AUTHOR 7191 Comments
    Apetizers was a good surprise.

    Anyway would be great to get more choice from RUN to fly.
    MRU is so close and you can choose between AF, BA, LH (with Condor), or LX (with Edelweiss), MK, EK and SA...

    Would give also opportunity to get better prices and to choose another way to join Europe.

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