Review of Qantas flight Sydney Singapore in Business

Airline Qantas
Flight QF5
Class Business
Seat 4K
Aircraft Boeing 747-400
Flight time 09:00
Take-off 18 Jun 14, 15:30
Arrival at 18 Jun 14, 22:30
QF   #24 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 152 reviews
studentflyer
Published on 12th November 2014
The day started out early with a flight from CBR down to SYD. It is a regular short flight on a Dash-8 aircraft so i won't go into details nor write a report on it.

I was looking particular to this flight as it would be my First time in a QF International long haul service ever since achieving Platinum status.

For those who are unfamiliar to the Qantas Frequent Flyer Programme, Qantas Platinum confers the following benefits:
- First Class Lounge Access
- Priority Check in
- Priority Baggage
- Excess baggage allowance of 20kg
- Priority Boarding
- Priority Waitlisting

I have a checklist everytime i travel internationally. This will be checked the afternoon prior to the scheduled departure day.
- Online Check in
- Book First Lounge Suite
- If Suite not available, book table for restaurant
- Check Expertflyer for current availability, check for Platinum shadows and seat map

Fast forward to the day of departure at Sydney Airport. As a platinum, i am provided with express departure cards to help expedite the process through customs and border control. Being a seasoned international trailer, i have a stack of pre-filled arrival and departure cards which i whipped out of my bag.

With the formalities completed and through security, i am met with the mandatory duty free section that one has to walk through. A quick short cut through the cosmetic section brings me to the main shopping area of the terminal.

The Qantas International First Class lounge is 1 level up, and is not far away from the central shopping area. A quick escalator ride and i am at the frosted glass windows leading to the spacious walkway that one has to enter to access the First lounge. As usual, Nestor, the First host, is there to greet the travellers and he signals me to go through. (I felt bad as he instantly recognised me, signalling that I've had far too many international trips!)

The walkway is designed to incorporate an indoor garden which is on the wall. The walkway also boasts a panoramic view of the tarmac and its surroundings.

Upon ascension of the escalators, one gets elevated into a giant reception ares that wouldn't look out of place in a very modern hotel in central Milan. The Boarding pass and corresponding Platinum card is verified and i am made welcome into the lounge. The pre booked suite is confirmed by the lounge host. The spa allotment is enquired and i made sure i did get the Head massage as i was craving it after endless studying the week prior.

I am then escorted to a waiting area where i am presented with the Lunch menu that is made to order. A attendant is also not far away to make sure that i am well taken care of. I am asked my choice of water, and as usual i order a Sparkling water wit lemon slice without ice. That was promptly delivered whilst i was perusing the lunch menu. The suite is ready after 10 and i am promptly escorted into the readily prepared one.

A lounge attendant also promptly comes and asks me what i would like to have for the afternoon.

The Menu was very extensive, and it was a hard choice selecting the suitable dish.

My Favorite section - Yes I'm a raging alcoholic

photo IMG_0419

In the end i settled for a Buffalo cheese appetiser with roasted capsicums, eggplant and drizzled with Olive oil

photo IMG_0300

and a Salmon and Avocado Tartare.

photo IMG_0301

This was accompanied with a glass of Taittinger brut champagne. I am trying to pace myself for the flight as it was in Premium Economy.

The lounge boasts a very spacious environment. The next few photos do not do it justice on its scale of proportion, but you get the idea.



A quick check of Expertflyer again yielded some unsurprising results. It showed that the seat as allocated on my boarding pass has become vacant! Frantically, i paced toward the reception area and got hold of a first host who did a quick key type in the system. She then printed out a different boarding pass and said the magical words everyone loves to hear: You've been upgraded today into Business! Thank you Qantas!

Excited i was very. The Boarding pass had me in seat 4K. I was stalking the flight the past week and it showed a non configured Boeing 744 that featured legacy First seats. Qantas does not sell First class to Singapore since the alliance with Emirates, so business passengers are alb to be seated there instead. I was one of the lucky few that day.

Flight was called for boarding and i promptly and eagerly waltzed down to the Gate. Today's gate was 24, a short walk away from the lounge. Upon arrival at the gate, boarding was still underway, but the priority queue was empty and i walked right through. I believed i got a few glares from the main queue by doing that being a considerably youthful flier.

Into the aircraft, found seat 4K and first impression was How very spacious this is!

photo IMG_0303

Seat 4A and 4K are bassinet locations when the plane is used with F service, which makes the seat very spacious when the bassinet is not in use.

Legroom was ample and seat very comfortable. This seat featured an ottoman that cannot be used for companion dining surprisingly. Due to the location of the bassinets, 4A and 4K are situated very close to 4E and 4F. Champers were offered and the usual service items like the amenity kits were distributed.

photo IMG_0302

We were scheduled for a non-ontime schedule which is pretty standard for a 744 service, and i have come to expect that as well.

After takeoff, an aperitif was offered and i selected a very delightful red wine from the Canberra District named Clonakilla. The aperitif was also accompanied with a snack pack for pre lunch nibbles.

Lets peruse the Menu together

QANTAS
BUSINESS CLASS
AUSTRALIA TO ASIA
JUNE 2014

MENU

Our Rockpool inspired menu, designed by Neil Perry, allows you to enjoy a completely personalised dining experience. You can choose from our extensive menu after take-off or from a selection of plates throughout your flight.

SMALL PLATES

Caramelised Fennel and Onion Soup with Croutons

Pastrami with Grilled Vegetable Salad

Gruyere and Jalapeño Quesadillas with Tomato Salsa

MAIN PLATES

Ricotta, Lentil and Eggplant Moussaka with Red Capsicum Sauce

Chicken Schnitzel and Swiss Cheese Toasted Sandwich with Coleslaw

Seared Gemfish with Lemon and Herb Butter, Potato Puree and Green Beans

Allow Roasted Lamb Shoulder with Pumpkin, Almond Couscous and Chimichurri Sauce


Salad of Garden Leaves with Balsamic Vinaigrette

DESSERT

Selection of Cheese served with Accompaniments

Baked Rhubarb and Apple Shortcake with Double Cream

Nice Cream Ice Cream

Seasonal Fruit

CHOCOLATES

Valrhona Chocolates

SNACKS

Enjoy a range of snacks and drinks at any time throughout your flight.


Whole Seasonal Fruit

Coconut and White Chocolate Cookie

Kettle Potato Chips

Valrhona Chocolates

PRIOR TO ARRIVAL

Mushroom and Asparagus Stir Fried Rice

Lucky Duck Noodles with Sesame

Spiced Chicken Wings with Chilli


BEVERAGES

CHAMPAGNE

Today's menu features one of these sumptuous champagnes. Duval-Leroy Brut, Billecart-Salmon Brut, Charles Heidsieck Brut Reserve or Tattinger Cuvee Prestige Brut.

AUSTRALIAN WINE

An awarded selection of premium Australian Wines

APERITIF

Bloody Mary
Campari and Soda
Gin and Tonic
Vodka and Ginger Beer

SPIRITS

Absolut Vodka, Sweden
Bacardi White Rum, Puerto Rico
Beefeater 24 London Dry Gin, England

Chivas Regal 12yo Scotch Whisky, Scotland
The Glenlivet 12yo Single Malt Scotch Whisky, Scotland
Bundaberg Dark Rum, Australia
Jack Daniel's Tennessee Whiskey, USA
Jameson Irish Whiskey, Ireland

COGNAC AND LIQUEURS

Martell VSOP Old Fine Cognac, France
Cointreau, France
Irish Cream Liqueur, Ireland

BEERS

A selection of premium and popular Australian Beer

DESSERT & FORTIFIED WINES

Australian dessert and fortified wine is available for your enjoyment

NON ALCOHOLIC

Juice
Soft Drink
Mineral Water

HOT DRINKS

Espresso* or plunger coffee
Selection of fine Dilmah Tea
Vittoria Chocochino Hot Chocolate

*Not Available on A330 or 767

J5_19_23_35_51_81_AUS-ASIA_JUN14

photo IMG_0305

This seat features a very solid dining table that must be lifted off the side panel.

photo IMG_0304

Tablecloth laid and the serviceware is placed.

photo IMG_0308

1st course was empanadas. Paired with a delightful Grosset Polish hill riesling.

photo IMG_0306

I fell asleep for the rest of the flight being too drunk from the lounge. The seat reclined into a flat bed which probably helped me to drift off to dreamland.

Arrival into SIN was a painless affair and being a citizen, i was off through the immigration in no time.

As a serial Hand Luggage Only (HLO) traveller, no bags were checked in and there was no need to wait along the carousel for the bags to appear with the quick immigration process.

To find out about more of my travels or to see some of the other Lounge Reviews i have made, please visit my dedicated blog.
DOSSIER | LUXUS http://dossierluxus.wordpress.com
See more

Verdict

Qantas

8.0/10
Cabin10.0
Cabin crew9.0
Entertainment/wifi4.0
Meal/catering9.0

Qantas First Class Lounge International

9.2/10
Comfort10.0
Meal/catering10.0
Entertainment/wifi7.0
Services10.0

Sydney - SYD

8.0/10
Efficiency10.0
Access7.0
Services5.0
Cleanliness10.0

Singapore - SIN

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

A Quality and reputable carrier that provides excellent service whether inflight, on the ground or customer care. The operational upgrade was much appreciated and very welcomed.

Information on the route Sydney (SYD) Singapore (SIN)

9 Comments

  • Comment 122183 by
    KévinDC TEAM SILVER 5256 Comments

    Hi There! Thank very much for sharing this first report with us. QF is definitely a quality carrier and seems to treat their Elites right. It's always great to get an upgrade, especially that in this case it was a double upgrade almost, with the old F seats. Hehe, I've fallen asleep from too much drinking in the lounge before too...but did you not make it through the full meal? The last picture is the first course/appetizer. Great pictures, but you may find for the future, that landscape mode works better for this site. Thanks again for sharing your report and I look forward to more in the future!

    Welcome to Flight-Report!

    KevinDC
    Community Manager

    • Comment 304933 by
      studentflyer AUTHOR 11 Comments

      Thank you for your comment KévinDC and thank you for the welcome! :D

      Noted, will have more shots for the TR that is going to be posted up next friday.

      Upgrades are nice, and i didn't expect that haha :D unfortunately i didn't make full use of the marvellous catering though :/

    • Comment 304937 by
      KévinDC TEAM SILVER 5256 Comments

      I don't blame you for passing out though, I used to fall asleep the second my butt hit the seat on a plane, LOL. But now I make an effort to stay awake to take a few pics for the report...then I go to sleep :-) I remember how exhausted I was after finals when I was a student, so I get it. Looking forward to the next report. We don't have a lot of reports on QF on the site, so the more the merrier! Keep 'em coming :-P

  • Comment 122187 by
    lagentsecret GOLD 11965 Comments

    Thanks for sharing your first FR and welcome aboard

    You should fly a lot earning 1400 status credits to reach Platinum level

    A lot of beautiful pictures especially the pictures of the lounge

    This lounge looks great with an impressive wine list and yummy dishes.

    The onboard wine list is offering Duval-Leroy Brut, Billecart-Salmon Brut, Charles Heidsieck Brut Reserve or Taittinger Cuvee Prestige as champagne : it's quite a lottery because Duval-Leroy is far from a Billecart-Salmon or a Taittinger Cuvee Prestige.

    Unfortunately you felt asleep after the first course and let us only imagine the other courses ;)

    I hope to see you soon for another FR

    • Comment 304934 by
      studentflyer AUTHOR 11 Comments

      Thank you for your comments and warm welcome lagentsecret! :D

      [quote]You should fly a lot earning 1400 status credits to reach Platinum level[/quote]

      I actually earned 2405 Status credits that just expired in the previous membership year :P

      [quote]This lounge looks great with an impressive wine list and yummy dishes.[/quote]

      Indeed, its always my focal point of interest during the trip, especially if i am in whY

      [quote]The onboard wine list is offering Duval-Leroy Brut, Billecart-Salmon Brut, Charles Heidsieck Brut Reserve or Taittinger Cuvee Prestige as champagne : it's quite a lottery because Duval-Leroy is far from a Billecart-Salmon or a Taittinger Cuvee Prestige.[/quote]

      I had Duval leroy on that flight as far as i could remember. Not a big fan of it though, prefer Bollinger instead haha :)

      [quote]Unfortunately you felt asleep after the first course and let us only imagine the other courses ;)[/quote]

      I give you my word this would happen not on the trip I'm documenting next friday ;)

      Cheers
      Studentflyer

  • Comment 122192 by
    jetsetpanda 2294 Comments

    Thank you for this great report and welcome to the family of contributors.

    QF F lounge looks great and the food there looks delicious. I bet lagensecret would approve of the wine list. :P

    Nice roomy seats in J. For a moment I thought you were in F. The food looked promising but I believe that your first course was quesadillas instead of empanadas. ;) I wish some airlines would serve empanadas as a first course.

    Looking forward to more of your reports.

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