
IndiGo is a Indianlow-cost carrier. Travellers rate it 6.6/10 on average, indicating good service. This rating is comparable the average of other carriers. Over the last 12 months, the average rating has been decreasing.
Strengths:
- This airline offers low fares; however, passengers should be mindful of the different baggage weight add-on options.
- Cabin crew is valued.
- Cabin comfort is particularly valued.
Weaknesses:
- On-board sales is below compared to competing carriers.
- Entertainment / WiFi is well below compared to competing carriers.