Passenger reviews on Japan Airlines (JL)

JAL
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gold stars
190 reviews
8.2

Japan Airlines is a Japanese carrier. Travellers rate it 8.2/10 on average, indicating exceptional service. This rating is superior the average of other carriers. Over the last 12 months, the average rating has been increasing.

Strengths:

  • In-flight meals and cabin comfort are particularly valued.
  • Cabin crew and entertainment / WiFi are highly valued.

Average rating

  • Cabin crew
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    gold stars
    8.9
  • Meal and snacks
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    7.5
  • Cabin and seat comfort
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    8.5
  • Entertainment/wifi
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    gold stars
    7.7

Frequent travelers

Latest passenger reviews

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