Passenger reviews on United (UA)

UAL
grey stars
gold stars
486 reviews
6.9

United is a American carrier. Travellers rate it 6.9/10 on average, indicating good service. This rating is comparable the average of other carriers. Over the last 12 months, the average rating has been increasing.

Strengths:

  • Entertainment / WiFi is particularly valued.

Weaknesses:

  • Cabin crew is below compared to competing carriers.
  • Entertainment / WiFi is slightly below compared to competing carriers.
  • In-flight meals is well below compared to competing carriers.

Average rating

  • Cabin crew
    grey stars
    gold stars
    7.5
  • Meal and snacks
    grey stars
    gold stars
    5.7
  • Cabin and seat comfort
    grey stars
    gold stars
    7.3
  • Entertainment/wifi
    grey stars
    gold stars
    7.0

Frequent travelers

Latest passenger reviews

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