Passenger reviews on United (UA)

UA logo

294 review
6.7

United is a American carrier.

Frequent travelers give the airline an average rating of 6.7/10.

This is below the general average . Over the last 12 months the rating has been trending downwards.

Strengths:

  • Entertainment / WiFi is valued.

Weaknesses:

  • Cabin crew and cabin comfort are slightly below compared to competing carriers.
  • In-flight meals is well below compared to competing carriers.

Class

179 Reviews Economy 35 Reviews Premium Economy 47 Reviews Business 33 Reviews First

What is this graph? This graph displays a comparison of average grades for the selected cabin class of United (colored line) vs competing carriers (gray line) in order to visualize trends over time. The higher the number of reviews, the more accurate the trend.

Latest passenger reviews

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