Review of Singapore Airlines flight Munich → Manchester in Economy

Airline Singapore Airlines
Flight SQ328
Class Economy
Seat 45A
Aircraft Boeing 777-300ER
Flight time 01:50
Take-off 25 Apr 15, 06:50
Arrival at 25 Apr 15, 07:40
SQ   #3 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 701 reviews
Rob777ER
By 7276
Published on 9th May 2015
Hello there, this is going to be my first ever flight report! I hope you will enjoy.

In March 2010 Singapore Airlines announced that they will fly from Singapore to Manchester via Munich five times a week, later that year the frequency was increased to daily services. SQ also offers the Munich-Manchester / Manchester-Munich sector for sale, so this gave me and my father, who is also a huge aviation fan, the opportunity to fly with Singapore's B777-300ER over a weekend to Manchester and do some sightseeing.

After flying several times with an Emirates B777-300ER, this type of aircraft has become my favorite even though the A380 is also very special in its own way.

I had some huge expectations on Singapore Airlines service because of all that great flight reports on this site. Also the 3-3-3 configuration on SQ 777 was something I wanted to compare with Emirates 3-4-3 777 configuration in Economy class. More about that later.

So here we go!

SQ328 from Singapore is one of the first flights to arrive in Munich each morning with an scheduled arrival at 05:35 am. We arrived at around 5:00 am at Terminal 2 and had plenty of time to check in and look around. The Terminal was almost empty and only two breakfast shops were open, so we decided to take a break and then walked to our gate while watching the Saturday morning activities outside.

After 9V-SWQ arrived from Singapore passengers (with destination Munich) and the whole crew disembarked, while passengers with destination Manchester had to stay on the aircraft. During that 1h stopover the Triple seven got cleaned and the crew prepared everything for their MUC-MAN-MUC sector on this day.


First pictures of today's B777-300ER.
photo IMG_20150425_055129166_HDRphoto 2015-04-25 05.51.46


Boarding began about 25 min late, but with only a few passengers (more than I expected, lets say about 20-30 people) it was done very quickly.

Airframe Details:
Registration: 9V-SWQ / B777-300ER
First Flight: April 2008
Deliverd: 30. Apr 2008
Note: This was the aircraft who had an accident in Munich about 3,5 years ago. You can read the details for that via avherald.com http://avherald.com/h'article=445873f3


Boarding Pass (online check in)
photo Ticket-2


Push back and engines fired up. Love that sound of the GE90 when everything vibrates during the start up.
photo IMG_20150425_064737622


Taxiing to Runway 08L.
Air China A330-200 from Beijing during his stopover in Munich before continuing as flight CA961 to Athens. (only on Wednesday and Saturday)
photo IMG_20150425_065054825


Departure was 15min late and we turned left before heading north.
photo IMG_20150425_070133603


Nice aerial view of Munich Airport.
photo IMG_20150425_070208266


Shortly after seat belt signs were switched off, the crew prepared everything for breakfast.
Breakfast for MUC-MAN sector was as follows
-Starter: Fruit yoghurt
-Light bites: Flaky sweet breakfast pastry or Sandwich with egg and roast chicken
-Hot beverages: coffee or tea
I choose the Sandwich which was pretty good, definitely better than the LH version on their short haul flights.
photo IMG_20150425_071734964

I asked for some water additionally and got it within seconds. Very fast and friendly crew!

Here's the full menu card on SQ328.
photo 1.1photo 1.3photo 1.2


Heading into Manchester Airport.
photo IMG_20150425_083049253photo IMG_20150425_083312075


And finally landed on time.
Total flight time was 1h 50min
photo IMG_20150425_084059734_HDR


Condor B767 D-ABUM for maintenance at Manchester.
photo IMG_20150425_084543082


At the gate next to a B787.
photo IMG_20150425_085033875photo IMG_20150425_075742794


Immigration at MAN Airport was very quickly - nothing special.

I don't know how many people in First Class were, but Business Class was loaded around 50% and Economy Class, tough to estimate but I would say little bit more than 50% lets say around 60%. Overall more than I expected on this short route.
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Verdict

Singapore Airlines

8.9/10
Cabin9.5
Cabin crew9.0
Entertainment/wifi8.5
Meal/catering8.5

Munich - MUC

8.2/10
Efficiency8.5
Access8.5
Services8.0
Cleanliness8.0

Manchester - MAN

8.1/10
Efficiency8.5
Access8.0
Services8.0
Cleanliness8.0

Conclusion

To sum it up, I really enjoyed my first trip with Singapore Airlines and would recommend SQ to everyone undoubtedly.

The cabin of the aircraft was very clean and looked new although it wasn't the newest version of SQ Economy seat. So far I know, the newest Economy Class version is at the moment only on Singapore-London and Singapore-Tokyo routes available.
Some words about the crew, everyone was very friendly and courteous. I asked for a Singapore Airlines Teddy and got 3 of them, what a nice surprise because I did not expected to get them in Economy class.

Last but not least a few words about the different configurations in Economy. This 3-3-3 layout feels much better than the 3-4-3 I experienced onboard Emirates B777. You have so much space which makes your trip more enjoyable. The inflight entertainment system was also great and easy to handle.

Thank you for reading my trip report, I hope you enjoyed it.

Information on the route Munich (MUC) → Manchester (MAN)

Les contributeurs de Flight-Report ont posté 3 avis concernant 2 compagnies sur la ligne Munich (MUC) → Manchester (MAN).

Useful

La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 1 heures et 48 minutes.

  More information

6 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 136170 by
    Mathieu 2067 Comments
    Hi !
    Welcome on board !
    Thanks for sharing this report.
    Good flight on SQ.
    The catering is quite good.
    This is probably more comfortable to fly on this 777 than A320 or 737 (for this kind of flight).

    See you,
  • Comment 136182 by
    NGO85 SILVER 1982 Comments
    Thank you for sharing this exotic fifth-freedom flight with us and welcome to the site!

    B777-300ER, this type of aircraft has become my favorite
    - Me too, the B77W is my favorite, I love how they look from the front.

    Air China A330-200 from Beijing during his stopover in Munich before continuing as flight CA961 to Athens.
    - Didn't know they did this fifth-freedom, only knew about the PEK-VIE-BCN flight.

    Business Class was loaded around 50% and Economy Class, tough to estimate but I would say little bit more than 50% lets say around 60%. Overall more than I expected on this short route.
    - Most J-passengers originating from SIN, I suppose? CX does a HKG-MAN direct flight, so there is demand for flights into northern England.

    Catering is not really SQ-standards (you'd get much better on an Asian regional route of the same length), but airlines often cheat knowing what their competitors (LH/BA) would offer and downgrade their catering services a bit (but still the same great crews).
  • Comment 136183 by
    KévinDC TEAM SILVER 6744 Comments
    A very good first flight report! The only thing missing is some shots of the cabin. It's nice to get a real breakfast on an intra-European flight. But then I would be surprised to see anything less from such a great airline as Singapore. MUC-MAN is one of those great 5th freedom flights within Europe operated by a widebody, like LAN's MAD-CDG that are always more interesting to take than the regular carriers operating narrowbodies. You are so right, the 3-3-3 configuration on a 777 is soooo much better than 3-4-3, which is almost inhumane. It's great that you and your father share a passion for aviation. I imagine you both took some time to do some planspotting in MAN? Thanks again for sharing this first report with and and I hope to see many more!

    Welcome to Flight-Report!

    KevinDC - Community Manager
    • Comment 315806 by
      Rob777ER AUTHOR 42 Comments
      Thanks for your feedback.
      Indeed I have to admit. Cabin shots are missing. I'm a little bit angry about myself, because the SQ cabin is very friendly and welcoming however I made some on the return flight even if they are not the best.

      I imagine you both took some time to do some planspotting in MEN?
      We wanted but the weather wasn't the best, very cloudy and rainy - typical british weather - so we went to Manchester by tram and did some sightseeing which was also good.

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