Review of Aeroflot flight Paris Moscow in Business

Airline Aeroflot
Flight SU2455
Class Business
Seat 3A
Aircraft Airbus A320
Flight time 03:22
Take-off 02 Aug 14, 14:37
Arrival at 02 Aug 14, 19:59
SU   #106 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 104 reviews
manureva744
By 5402
Published on 20th September 2015
It has now been over a year I took this flight and I have sooo many reports to do that I should get back to work !

After a couple of days in Paris to celebrate my friends wedding, it was time to head back to Tahiti via Moscow, Seoul and Narita.

I had used my miles for this trip and wanted to try new airlines so I flew to Paris on Alitalia and the return journey was going to be on Aeroflot.

I had ordered a chauffeurprivé.com car on their website and the driver was here on time to drive me to Roissy CDG.
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I was dropped off in front of terminal 2C and went to check in. The counters weren't too crowded and I was taken care of in no time.
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I then went to the security check point, it went quickly even though Aeroflot Business Class don't have access to Acces N°1.
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ADP did a good job with the new face of terminal 2AC
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I get a little bit confused or misunderstood the check-in agent and go to the Emirates lounge…
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The kind Emirates agent tells me that I must go back downstairs to the Paris Lounge.
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The welcoming party is not very warm. 2 women are here but are more interested by their own gossip than the customers.

I make my way in and settle for a window seat.
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Here is what is on offer in the lounge.
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Here is my selection
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I went on to check where my plane was.
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There it is !
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Shortly before departure time, I left the lounge and waited by the gate, as soon as they invited Sky Priority customers, I boarded the plane.
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My seat 3A for this flight to Moscow
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Our cabin attendant during boarding
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The seat pitch
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The cabin is still empty
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Controls for the seat
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Our neighbour, getting ready to go back to Dubai
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My welcome on board drink of choice, water.
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The jetty is removed, we are ready for departure
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Pushback, good bye Paris !
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In my seat the the welcome kit.
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We continue our taxiing towards the runway, here's some spotting.
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Servair trucks waiting to cater planes for their return trip home.
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We enter the runway, engines spool up and we start our take off towards Russia.
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Air France maintenance area with airplanes resting.
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Fedex MD11 are also resting before their next trip.
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We continue to climb towards our cruising altitude
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The purser starts the service by handing out menus and wine list and will come back to take the orders.
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While I wait for the drink and meal service, I get acquainted with the seat pocket contents and the amenity kit.
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Yes there is a lot !!!

The crew then hands out portable TV displays with a selection of movies.
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The purser then starts to take orders.
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Smooth flight so far.
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I end up using my seat pocket as a screen holder
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After the meal orders were taken, we are offered an oshibori
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Sky is getting cloudier
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The purser sets the table with a white linen and then serve everyone the drinks they had ordered. I tried an Aeroflot cocktail, a mix of white wine and sprite with a slice of lemon. The drinks are served with nuts.
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The crew than brings each tray, one by one.
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The caesar salad was good and the lamb with couscous was also excellent !

After I had finished my main course, the purser took my tray away and came back with dessert and coffee.
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The chocolate offered with dessert.
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Sky is a little clearer here !
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After my tray is cleared, I requested a Bailey's on ice.
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Flight goes on smootly
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Before we arrive, the purser comes around and hands out gifts to each Business Class passenger. A box of tea.
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Not before long, we start our descent towards Moscow Sheremetievo Airport
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We land on time in Moscow and taxi towards our gate.
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We reach our gate and we can disembark. I have to get to my new gate to Seoul but I have some time to visit the lounge.
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Next report is the Moscow-Seoul flight.


See more

Verdict

Aeroflot

8.4/10
Cabin8.0
Cabin crew9.5
Entertainment/wifi7.5
Meal/catering8.5

Icare Lounge - 1

7.6/10
Comfort8.0
Meal/catering7.5
Entertainment/wifi8.5
Services6.5

Paris - CDG

7.8/10
Efficiency8.0
Access7.5
Services8.5
Cleanliness7.0

Moscow - SVO

7.0/10
Efficiency8.0
Access5.0
Services7.0
Cleanliness8.0

Conclusion

First time on Aeroflot and it was such a pleasant surprise !
Proper Business Class seats, food was good, nothing exceptional but good, service was so good that I wrote a lettre and handed it over to the purser who was really pleased to see that her work was recognized.
Aeroflot has a solid product in Business Class and has nothing to be ashamed of.

Information on the route Paris (CDG) Moscow (SVO)

The contributors of Flight-Report published 18 reviews of 2 airlines on the route Paris (CDG) → Moscow (SVO).


Useful

The airline with the best average rating is Air France with 7.5/10.

The average flight time is 3 hours and 35 minutes.

  More information

5 Comments

  • Comment 146751 by
    SKYTEAMCHC TEAM GOLD 7850 Comments

    Thanks for sharing this report with us. Once again Aeroflot proves to be a very good airline. When you compare with other airlines it has one of the best business european service and cabin. I have flown Aeroflot long haul this summer and confirm that it is a very good airline. Too bad people still have in mind the image of the old Aeroflot of the soviet era.

  • Comment 146757 by
    Chatokay 282 Comments

    Thanks for this great FR.
    It's really nice to see a real business seat in an European company.

  • Comment 146821 by
    Benoit75008 GOLD 7168 Comments

    Thanks for your report,
    Paris lounge seems just ok, nothing more.

    Nice service for sure, far from stupid cliché that still get many people.

  • Comment 147116 by
    airtraveladdict 119 Comments

    Thanks for the trip report.
    it is good to see Aeroflot on here, because I don't see many reports on Aeroflot business.
    Despite the short international flight, I am glad to see they fly recliner business seats, unlike other european airlines which fly euro business, which is no different to economy seat.
    The meals look basic but it looks tasty though.

  • Comment 147299 by
    KévinDC TEAM GOLD 4987 Comments

    Thanks for sharing this interesting FR! There aren't many reports out there on Aeroflot in European Business class. It is definitely nice that SU has a true 2-2 Business class seat on narrowbodies unlike most other European carriers, but then again considering Moscow's geographic position relative to other European capitals, it makes sense to offer more comfort as flights are typically longer. I am impressed by the level of service. I've often heard that SU FA's are cold and don't like to smile, so it is nice to see that this is not necessarily the case. The fact that the FA kneels to take orders is very classy and a great sign of respect for the customer--this is most often seen on Asian and Gulf carriers, and almost never on European and North American airlines. The meal looks quite appetizing and high quality. Thanks for sharing!

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