Review of Singapore Airlines flight San Francisco Hong Kong in Economy

Airline Singapore Airlines
Flight SQ 1
Class Economy
Seat 43A
Aircraft Boeing 777-300ER
Flight time 12:45
Take-off 20 Aug 15, 01:30
Arrival at 20 Aug 15, 05:15
SQ   #2 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 574 reviews
CH
By 7728
Published on 8th December 2015
photo 1
SQ 001 SFO-HKG (San Francisco->Hong Kong)
DEP SFO 20 AUG 2015 01:15
ARR HKG 21 AUG 2015 05:00
Flight Duration: 12:45
Aircraft: B777-300ER

photo 2
Courtesy of www.flightaware.com

I always try to take advantage of my leave days to take a trip to my motherland at least once a year, and this year's August - September time period was the perfect time for me to do just that. Not much was going on in my work (in construction field) and NFL wouldn't be kicking off until 10th of Sep, so I figured why not take a two-week off from work to visit my friends and families back in Korea.

It was in fact last year (2014) September when I booked the flights to and from the West Coast to Korea. I needed to hit up three cities in one trip this time; Hong Kong, Seoul, and Tokyo. After a month-long research, I came to the conclusion that Singapore Airlines provided the best prices with the best cancellation policy ($20 - $50 per change plus difference in fare).

I decided to book the outbound flight with SQ 001 from San Francisco to Hong Kong on August 20th and inbound flight with SQ 012 from Tokyo/Narita to Los Angeles on September 6th. I booked the HKG-ICN-NRT segments with my remaining mileage on Korean Air (trip reports to follow).

I arrived at SFO International Terminal at around 9PM. Plenty of time to spare!
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There was also a Cathay Pacific flight, scheduled to depart 15 minutes before mine, bound for Hong Kong.
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When I arrived, the Cathay Pacific counters were already open. The international terminal at that time was busy with Manila-bound passengers (with Philippines Airlines) and Sydney-bound passengers (with United).
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International Terminal backside.
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The counters opened around 9:45PM. I was able to utilize the online check-in line, since I was able to check-in through my mobile device. Otherwise, I would've had to wait for about 30 minutes.
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Right after check-in.
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And the boarding pass for tonight's flight! I assigned myself into row 43, which is 2-3-2 configuration as opposed to 3-3-3 on rest of the rows. For me to use the restroom, I only had to go through one person, not two.
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Toward the security checkpoint (G-gates). A-gates are located to the opposed side of the terminal and there's a separate security checkpoint to access the A-gates.
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At 10PM at night, the terminal felt very empty. I don't think any other flights were leaving from the G-concourse other than SQ 001.
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A Sydney-bound flight was pushing back when I arrived.
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Arrived at my gate, G96!
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The plane had already arrived from HKG since 9PM. SQ's livery surely does look good on B77W.
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Waiting area for G96. Waiting area for G98 was on the opposite side.
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One more close-up of this beauty.
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Gate G96 Desk
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At around 11:30PM the SQ flight attendants started to pass by.
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While waiting by the gate, I spotted some young athletic guys and girls (about 30-40 of them). When I spotted the Arena logo on their clothes and bags, I knew they were headed for Singapore for FINA World Junior Championships competitions. I saw that the SQ ground staff also realized this; they wrote a nice message on the screen wishing them luck.
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The US FINA Jr Championships Team lining up to board. Most of them would be boarding at the last economy section.
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My boarding group, since I was somewhat in the front section of the economy class, was number 4. I boarded the plane at around 12:50AM.

Business class section of the SQ B77W. They recently have been retrofitting their fleet with new F, J, and Y products.
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I was pleased to find that the Economy Class seats have also been retrofitted. They look a lot more comfortable then the previous ones. The AVOD screens are a lot bigger, which is a plus.
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The headphones were already on the seats.
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Welcome message on the AVOD screen
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View towards Terminal 3
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I settled in and started watching The Wedding Ringer.
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Inflight map
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Around this time, the captain announced that the flight would only take about 12 hours, arriving into HKG about one hour earlier than expected.
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The revamped KrisWorld Entertainment System.
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Passengers, mostly Hong Kong-bound passengers, settling in. There were many bound for India also.
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Push back was on time at 1:15AM.
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Safety Announcement
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Take Off commenced at about 1:30AM.

Check out that wing flex!
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Flying into night clouds or fogs above the Pacific.
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Lights were turned off for the duration of the take-off until right before the late-dinner service commenced.
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At the safe cruising altitude, the Menu were passed out.
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Beverage Choices

Wine
Red - Blend of Syrah and Cabernet Sauvignon
White - Chardonnay
White - Riesling

Aperitifs
- Campari
- Dry Vermouth

Spirits
- Johnnie Walker Red Label Whisky
- Jim Beam Black Label Bourbon
- Rémy Martin VSOP Cognac
- Beefeater Gin
- Smirnoff Red Label Vodka
- Bacardi Superior Rum

Liqueurs
- Grand Marnier Cordon Rouge
- Bailey's Original Irish Cream

Beer
- International Selection
- Stout

Soft Drinks
- Coke
- Coke Light/Coke Zero
- 7-Up
- Ginger Ale
- Soda Water
- Bitter Lemon

Cocktails
- Singapore Sling (Enjoy this 1915 classic - a concoction of dry gin, Dom Benedictine, orange liqueur, and cherry brandy, shaken with lime and pineapple juice, a dash of Angostura bitters, and Grenadine.)
- Alspritzer
- Screwdriver
- Bloody Mary
- Dry Martini

Mocktails
- Fruit Spritzer
- Orange Cooler

Fruit Juices
- Orange
- Apple
- Pineapple
- Tomato

Coffee and Tea
- Coffee
- Black Tea
- Jasmine Tea
- Oolong Tea
- Pu-Erh Tea
- Sencha Green Tea
- Peppermint Tea (naturally caffeine-free)

Other Beverages
- Soya Bean Milk (Sweetened/Unsweetened)
——————————————————————–

Supper Choices (International Selection)

Appetiser
- Smoked Turkey with Potato Salad

Main Course
- Baked Fish Fillet Veracruz Style with buttered vegetables, pasta and caper tomato sauce
or
- Stir-fried Sliced Pork in Oriental Black Pepper Sauce with Chinese vegetables and steamed rice

Dessert
- Strawberry Cobbler

From the Bakery
- Bread Roll and Spread

Hot Beverage
- Coffee - Tea
- Chinese Tea

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Supper Choices (Indian Selection)

Appetiser
- Aloo Mutter Chaat (Potato and green peas salad with aromatic spices)

Main Course
- Aloo Korma, Moong Dal Palak, Sabzi Pulao (Potatoes in cashew gravy, green gram spinah stew and vegetable rice)

Dessert
- Strawberry Cobbler

From the Bakery
- Bread Roll and Spread

Hot Beverage
- Coffee - Tea
————————————————————-

Delectables

Sandwiches
- Cold Vegetarian Sandwich
- Cold Savoury Sandwich

Snacks
- Assorted Nuts
- Hershey's Cookies and Cream Bar
- Original Sun Chips
- Milano Cookies
- Fresh Fruit

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Breakfast Choices

Fruit
- Seasonal Fresh Fruit

Main Course
- Stir-fried Egg Noodles with chicken, Chinese chives and cabbage
or
- Poached eggs with Hollandaise Sauce (Pan fried pork sausage, tomato and roasted potatoes)
or
- South Indian Breakfast Combination (Rice pancake with potato, onion lentil dumpling, lentil tamarind stew and coconut chutney)

From the Bakery
- Bread Roll and Spread

Hot Beverage
- Coffee - Tea

Followed by the same menu in Chinese (Cantonese)
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Drink services commenced shortly after the menu was passed out.
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I ordered the famous Singapore Sling. It's a must-have drink on SQ flights.
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The dinner service commenced not too long after the drinks services.
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I ordered the Fish Fillet Veracruz Style. Along with it, I ordered another Singapore Sling.
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The taste was great for this meal. The only thing bad about this meal was that the pasta was a bit slippery. I try not to be sloppy when I eat, especially in-flight, but I couldn't help it but drop some sauce on myself (my fault). I don't blame SQ for it though. Fantastic meal overall.
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As I finished eating, the movie Wedding Ringer had ended. I started sleeping at around 2 hours into the flight.
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Completely dark interior.
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I woke up a little before halfway through the flight.

I decided to watch Chef & My Fridge (???? ???). It's basically a show where chefs compete each other in order to impress the celebrities whose fridges are basically taken in-tact from their houses to the show. It's gotten very popular in Korea this year.
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I had one of the delectables items off of the menu directly from the flight attendant. I asked him for a savoury sandwich. He passed me a cold sandwich which was labeled CHIX (for chicken).
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The inside filling of the chicken sandwich, which was pretty good.
photo 248
I slept couple hours more and woke up somewhere south of Japan.
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As the plane was passing over Okinawa, the breakfast services had commenced. As always the flight attendants started with the special meals.
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My AVOD system had some trouble for 10 minutes and the system was automatically restarted. Other than that, there were no problems with the entertainment system. I like the fact that it troubleshoots itself.

I had couple of my friends stationed on that island the day I flew over it.
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I chose the poached eggs with Hollandaise sauce.
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The meal looked good overall. The taste was even better.
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Along with the poached eggs were pork sausage, sautéed potatoes, and tomato. The Hollandaise sauce was one of the best I've tasted. Overall, it was the most impressive breakfast meal I've had on an airplane.
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The plane made some series of slight turns as it passed over Taiwan.

Overview of Taichung.
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One of the young competitors for the FINA World JR Championships gave me some USA Swimming pins. I had briefly talked with her sometime during the flight asking about the competition.
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In time for 5AM landing at HKG!
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It was cloudy outside, so I didn't get a chance to catch the HK skyline. The airport expressway is visible below.
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Our plane landed into Runway 25L at around 5AM Hong Kong time (2PM SF time). The North Satellite Terminal is visible in picture above.
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Our plane arrived at Gate 15. To the left (Gate 16) was the CX flight which had arrived from SIN.
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Last shot of the plane before heading toward immigration.
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The immigration checkpoint at HKG.
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Even at 5:30AM, the airport seemed to be busy with mostly international arrivals from Southeast Asia and China.
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Thank you for reading my trip report!

More trip repots on my blog below:
http://flightsinsider.blogspot.com/

See more

Verdict

Singapore Airlines

9.6/10
Cabin9.5
Cabin crew9.5
Entertainment/wifi10.0
Meal/catering9.5

San Francisco - SFO

9.0/10
Efficiency10.0
Access9.0
Services8.0
Cleanliness9.0

Hong Kong - HKG

9.1/10
Efficiency9.5
Access9.0
Services9.0
Cleanliness9.0

Conclusion

Information on the route San Francisco (SFO) Hong Kong (HKG)

8 Comments

  • Comment 152022 by
    tn92 164 Comments

    ???? ??? is really a great show! I am so surprised that SQ has the series on its IFE! Hahaha, are there English subtitles? Hahaha if there isn't I probably wouldn't be able to understand most of the show due to my limited Korean abilities ???

    Anyway! Great reports and I will be catching up on your FRs! Looking forward to reading your Korean Air reports! Have already saw the Brazil one, which indeed was an interesting flight/route. Nice pictures too and the SQ flight across the Pacific Ocean does look quite comfy even in economy! Thank you for your reports! ?????! (:

  • Comment 152054 by
    NGO85 1622 Comments

    Thank you for sharing an exotic SQ fifth-freedom route and welcome to the site! What a flurry of reports!

    This is the first report I’ve seen with the new Y cabin. The seats look about the same, but the IFE is significantly larger as you mentioned. Did you feel the squeeze of the fuselage’s curvature on your seat since you were in the 2-3-2 section at the back?

    Surprisingly, I don’t find the catering overly great on this flight. I think your meals on the SQ 12 flight were much better visually. The supper tray looks very light with only a small industrial salad. The breakfast also is a light tray. The entrée looks very good, but the fruit cup looks small. I trust you that the taste was very good for the mains, but I find the overall quantity on the tray to be lacking for a long flight like this. Their offering is not much better with respect to quantity than what UA offered on my SFO-KIX flight, which is much shorter. Was the sandwich mid-flight served warm?

    Pretty generous with the IFE rating considering it crashed.

    12 hours SFO-HKG? There must have been very little headwinds. I always like how flat the routes out of SF to Asia are, there is rarely any arc.

    I’m sure an admin will comment, but normally captions go before the picture so that it is easier to read.

    • Comment 329819 by
      CH AUTHOR 29 Comments

      I liked the fact that the entertainment system troubleshoots itself and restored back to full capability within 10 minutes. That's why I gave them 10/10 for the IFE rating. Other than those 10 minutes, I had zero issues with the entertainment system. ^^

      Yes, the captain even mentioned this would be one of the fastest time he would be making it from SFO to HKG. We arrived more than an hour ahead of schedule.. I think.

      My seat was actually in the middle of the aircraft, not the back. For some reason my row only had two seats (I think because of the proximity of the middle galleys and door). So I didn't feel the curvature where I was. The seats were very comfy (a lot better than old economy seats).

      I'll take up on your advise on the captions!

  • Comment 152077 by
    757Fan 554 Comments

    Good report on this flight with Singapore Airlines. It looks like you had a nice flight with them.

    I'm always amazed how on flights at that hour of the night/morning (1:15am), airlines offer a full meal shortly after takeoff. I understand some people might be hungry, but at 1:15am? I would not be feeling in the mood for a pretty substantial meal at that time.

    Breakfast does look nice. I've seen this before with other reports with SQ in Economy; breakfast always looks to be quite good!

    Thank you for sharing!

    Matthew

  • Comment 152140 by
    Rl 777 810 Comments

    Thank you for sharing this report showing us the new Y cabin on SQ's 77Ws!

    The cabin looks very clean and fresh (not surprising). The new IFE looks fantastic with a nice and large controller! New IFE systems crash every now and then, the good part is that the system solved the issue by itself!

    The first meal doesn't look bad, the portion looks better than what I've received on many QR flights. The breakfast looks good visually, I still think a yogurt could have complemented the meal nicely.

    Have a good one! See you!

  • Comment 152190 by
    KévinDC TEAM GOLD 4937 Comments

    Wow, 8 reports in just a few days--I have a lot of catching up to do! LOL

    It's kind of funny that SQ flies to HKG from SFO, but NRT from LAX. Those routes must cross near the CA coast, lol

    Awesome that you got the new Y cabin. It looks really good and comfortable. It is nice that some airlines are actually improving their Y seats, which others are on a race to bottom with slimline seats in 3-4-3 configuration on 777s. The new Business class, on the other hand, does not look as nice to me as the previous generation. Maybe it's just because I liked the lighter color of the old seats.

    The catering looks good and the breakfast seems above average and substantial compared to most airlines TPAC breakfast offering. I love Hollandaise--so rare to see it on a plane!

    Thanks for sharing and welcome to Flight-Report!

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