Review of Kenya Airways flight from Nairobi to Johannesburg in Business

KQA

KQ - Kenya Airways

Flight taken on 11 December 2015
KQ 760
08:25 04h 15m 11:40
Model Boeing 787-8
Class Business
Seat 2F
East African
3,977 · 78 · 8 · 1

Hamjambo, mabibi na mabwana!
Thanks for clicking and welcome to the 4th part of the African trip that covers the continental link between Africa's 15th and 3rd largest cities.
1/ MRS – AMS: Air France, AF1820, Economy: no report
2/ AMS – LHR : KLM, KL1021, EBC (C), B737-700, published here
3/ LHR – NBO : Kenya Airways, Premier World (J), B787-800, published here
4/ NBO – JNB : Kenya Airways, Premier World (J), B787-800, you are here
5/ JNB – NBO : Kenya Airways, Premier World (J), coming soon
6/ NBO – AMS: KLM, World Business Class (J), coming soon
7/ AMS – MRS: Air France, AF1807, Economy: no report
With most long haul flights arriving within half an hour's time, the security checks and screenings were crammed of Asian, European, American and African travelers. Removing the shoes is compulsory and KAA does not provide disposable plastic socks.
Used for disabled passengers too

photo DSC07208_zps8koimnke


T1A was inaugurated the 7th of July 2014 by President Uhuru Kenyatta, son of Jomo Kenyatta, even if it became officially operationnal to general public in August 2014!
KAA renamed each of the terminals to keep in line with international standards and expectations (T1A, 1B, 1C, 1D and since April 2015 domestic ops at new T2). These developments also finally separate passenger streams and prevent arriving and departing passengers meeting, other than through glass partitions, required by the American FAA for Cat 1 status, which will allow for direct flights between the US and Kenya. (DL to Atlanta most likely…)
Airy and luminous

photo DSC03097_zpskmcuyzm1


In this brand new wing, KQ customers and Skyteam frequent flyers can unwind in one of the 2 lounges both located at the mezzanine - The Simba and, the nearest to gate 17 - The Pride Lounge!
I obviously opted for the latter much larger! To summarize its assets compared to its predecessors, one can find a 7 bed dorm (= rest area bloody cold due to the aircon), decent tarmac views (too bad for the tinted window panes) and a sort of high tech zone with Samsung Galaxy tablets!
Also, it looks like the hot drink machine is not automatic like one could expect, hence a lone robotic staff member must deal with all the customer requests which, 1) are plenty in the morning time for sure generating long queues/wait and, and 2) is ludicrous since as far as i know making expresso or most teas doesn't require high skills…(well that's the case with my Nespresso Coffee Maker at least lol)
Entrance

photo DSC07210_zpsz0wcd8qd


A nice touch of African opulence

photo DSC07211_zpsjrk1x8tr


A new thrice weekly visitor

photo DSC07216_zpsixhivh8k


A second breakfast

photo DSC07213_zpsjxb94hsk


At 8 am, i was one of the lasts to board along with a couple of Danes, slowed down by a computer issue.
5Y – KZF, 14 months old ( only the 2 first 787s got a name)

photo DSC07215_zpsvdjmso3d


KQ operates 3 daily flights at 8:25 am, 12:05 pm and 9:45 pm, the morning service sees a widebody 788 while the followings are flown with 738 theorically offering a BSI cabin or a E190 with personal IFE. SAA provides 2 daily flights on A320, Ethiopian with 10 weekly services sends a 77W or the 738, like RwandAir for the single aisle aircraft.
The usual stuffs were handed out: PDB, a comprehensive amenity kit, newspapers/magazines.
Once the slides were armed and cross checked, load factor appeared light in Premier World, although in a 737/E190 cabin it would not have been so blatant. (btw i've included cabin shots from another JNB-NBO flight)
The amenity kit is provided on the morning flight only!

photo DSC07224_zpskfijter1


SA181 departed 20 minute before us due to the congestion, the second runway, part of the Greenfield project won't come too early.
Some old 772s are parked on the left

photo DSC07226_zpssyys7udy


photo DSC07235_zpslpuaviyx


What's on TV now?

photo DSC07237_zpsdgc2ydoq


Just splendid!

photo DSC07263_zps5hajafee


Uhuru Peak on the right

photo DSC07256_zpshu2kca1u


photo DSC07240_zpsea44lovx


Breakfast meal followed quickly a hot oshibori, served in 3 steps by an energetic and charming crew. I was not in the mood to think hard, therefore i watched the comedy the Croods that helped to catch forty winks in this comfortable full flat seat.

photo Scan0001_zpsm1h1n0xs


photo Scan0007_zpsqcjv3fqh


photo Image_zpslv4biapa


1st round: tasteless fruits

photo DSC07265_zpsbfonngxs


2nd round: warm and flaky croissant (there are 2 types of bread roll to choose from also)

photo DSC07269_zpswxriluim


3rd round: Despite a low 11% of Muslim population in Kenya compared to Tanzania, no bacon/pork on KQ menus, very pity as this chicken sausage tasted horrible!

photo DSC07270_zpsf29ousit


Lake Malawi, can you spot the competitor?

photo DSC07275_zpswynv9lck


photo DSC07280_zpskxuxv5gz


Forward cabin

photo DSC07319_zpsjylcryx7


Same again

photo DSC07376_zpsfrl3dkmu


A common occurence with KQ: no self-service buffet in the galley

photo DSC07378_zpsrdgwl266


second cabin

photo DSC07314_zpsgrvesvqf


photo DSC07306_zpshi76biua


Lilongwe – capital city of Malawi – brought back good memories !

photo DSC07348_zpswdu10gox


The state-of-the-art Bingu Stadium should have been handed over 2 weeks ago…

photo DSC07349_zpspdi15ugg


Runway seems in better shape than during my last flight in 2010

photo DSC07358_zps20wxdj4r


Landing on 3L at 11:30 ahead of schedule.

photo DSC07303_zpsif6ab2pr


One of the many open-pit mines

photo DSC07302_zpsa3towg8o


B-2047 in special c/s

photo DSC03105_zpst019xep2


I've missed that one last year: So fustrating to see it now!

photo DSC03110_zpsmktqohvg


photo DSC03111_zpssbfjg2vs


Zoulou Fox at JNB

photo DSC03112_zps0l8gsuna


Health officers collected the Ebola form before lining up at the Immigration lanes where a rather useless heat screening took place prior getting your stamp. The luggage got delivered in no time on the belt while my large box waited at the oversize/fragile bagage area!

photo DSC03113_zpsvhwbytqa


Have you already got 3 or more stickers? :-D

photo DSC03116_zpsgdkcrwdz


That's all folks from now!

photo DSC03128_zpspmdin1mx

Display all

Product ratings

Airline

Kenya Airways 8.5

  • Cabin10.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering6.0 / 10
Lounge

Kenya Airways Pride Lounge6.1

  • Comfort5.5 / 10
  • Meal/catering5.5 / 10
  • Entertainment/wifi8.0 / 10
  • Services5.5 / 10
Departure airport

Nairobi - NBO6.5

  • Efficiency3.0 / 10
  • Access6.0 / 10
  • Services7.0 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Johannesburg - JNB8.1

  • Efficiency7.0 / 10
  • Access8.0 / 10
  • Services7.5 / 10
  • Cleanliness10.0 / 10

Conclusion

Lounge a bit crowded, but it's well designed and represents a huge improvement.
No surprise in flight, you get what you pay for!

Comfort: full flat so by far, KQ is the best way to travel in/to/from East Africa
Crew: Smiling and some of them do speak fluent French
Catering: simple and it was my third breakfast of the day so...
IFE: Comprehensive with many movies/tv shows/documentaries/news/games in 4 languages

Thanks for reading,
Coming up next, a taste of the competition...

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

1 Clap

East African 's latest reviews

Comments (8)

  • Thanks for sharing this report with us. KQ seems to provide a very good service on board and most of the report I ahve read agree on the very good crew members.

    Makes em want to try them once !

    • You're welcome, thanks for reading and commenting SkyteamCHC

      Is the good service due to the constant decline of the loads? maybe or maybe not...

      TBH with you, regarding KQ reviews my own opinion is often biased ;-) , however if one day you do fancy going to Seychelles, or to the white sandy beaches of Mozambique or to a safari in Africa you should give them a go!

  • Great report! T1A looked really nice, I've unfortunately only experienced the old terminal at NBO. The lounge and the 788 business cabin also looked quite sharp as well.

    • Yes very true and sorry for that!

      There is a trick indeed, T1A new gates start from the number 15, KLM flight is often allocated at T1A yes but gates 7-10 ;-). And RwandAir operates from the former Unit 2 (= regional, gate 3-5).

  • Beautiful report. Some awesome aerials over Africa!

    The new pride lounge looks very nice. catering onboard is underwhelming for this breakfast flight, but the seats seem very comfortable and roomy. Great fisheye cabin shots!

    Nice shot of SA A320 over lake Malawi!

    Where is that pic in Jo'burg CBD taken from? Did you stay in the CBD?

    • Thank you Kévin for reading and commenting!

      It's taken from the Carlton Centre, and no for both stays a guest house near the airport appeared more convenient!

  • Thanks for sharing this FR! (I know I’m way late to the party)

    From the pictures of seen in FRs, the Pride Lounge does look to have a nice local décor.

    Fantastic shot of Uhuru Peak! Great air-to-air with SA too.

    The breakfast looks very disappointing for J. The fruit looks like it came off a Y tray. The main also doesn’t look that enticing. At least KQ pre-pours the cereal and doesn’t give you a box of Kellogg’s like CX ;)

    So honestly, I read the SA report first. I’d say that there is no comparison between this hard product and what SA offers on their A320s. The seats don’t offer an incredible amount of privacy, but with a light load like on this flight it's a non-issue. The catering on this flight wasn’t good, but if you already ate in the lounge, then who really cares. It sounds like KQ offers a great soft-product with friendly crews as well.

    PS – I’m glad you took off your sandals before standing on the seats for that great aerial shot of the cabin :)

  • Thanks again for replying NGO85

    (I know I’m way late to the party) => No worries ;-)

    From the pictures of seen in FRs, the Pride Lounge does look to have a nice local décor. => Much better than before

    At least KQ pre-pours the cereal and doesn’t give you a box of Kellogg’s like CX ;) => huh, CX? the well respected airlines does that? hard to believe... :-D

    The catering on this flight wasn’t good, but if you already ate in the lounge, then who really cares. Exactly, and add to this, the eventual short/long haul brekkie for some passengers...

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?