Review of United flight Washington Munich in Economy

Airline United
Flight UA 106
Class Economy
Seat 33D
Aircraft Boeing 767-400ER
Flight time 08:20
Take-off 10 Mar 16, 17:20
Arrival at 11 Mar 16, 07:40
UA   #89 out of 116 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 320 reviews
NGO85
By 5898
Published on 18th March 2016
Background:

This series covers a two-week vacation to Europe that will feature stops in SOF, BEG, TIV, LIS, ARN, and ATH. For background and planning, please refer back to Part 1. As a reminder, the routing for this series is:

Part 1 – IAH-IAD [UA 373, Boeing B767-300ER, Economy] – Here
Part 2 – IAD-MUC [UA 106, Boeing B767-400ER, Economy] – You are here
Part 3 – MUC-SOF [LH 1702, Airbus A321, Economy] – Here
Part 4 – SOF-BEG [JU 123, Aérospatiale/Alenia ATR 72-200, Economy] – Here
Part 5 – BEG-TIV [YM 201, Fokker F100, Economy] – Here
Part 6 – TIV-BEG [YM 202, Fokker F100, Economy] – Here
Part 7 – BEG-LHR [JU 380, Airbus A319, Business] – Here
Part 8 – LHR-MAD [IB 3167, Airbus A330-300, Business] – Here
Part 9 – MAD-LIS [IB 3118, Airbus A321, Business] – Here
Part 10 – LIS-LHR [BA 499, Airbus A320, Business] – Here
Part 11 – LHR-ARN [BA 780, Boeing B767-300ER, Business] – Here
Part 12 – ARN-BEG [JU 411, Airbus A319, Business] – Here
Part 13 – BEG-ATH [JU 512, Airbus A319, Business] – Here
Part 14 – ATH-IST [TK 1850, Boeing B737-900ER, Economy] – Here
Part 15 – IST-ATH [TK 1843, Boeing B737-800, Economy] – Here
Part 16 – ATH-FRA [A3 830, Airbus A321, Economy] – Here
Part 17 – FRA-IAH [UA 47, Boeing B787-900, EconomyPlus] – Here

Tourist Bonuses:

Sofia – Part 4
Kotor – Part 6
Belgrade – Part 7
Lisbon – Part 9
Sintra – Part 10
Stockholm – Part 12
Athens – Part 16

This report will cover the flight from IAD to MUC. It will be a short and sweet report since I had a very short connection time in IAD and an aisle seat on the flight.


Pre-flight:

After deplaning in IAD, I had about 25 minutes until boarding was scheduled to start and a long walk ahead of me. IAD is pretty drab and has no moving walkways so it is a hike to get across the terminal. I eventually get close to my gate and stop into the United Club near gate C17. Entering, I hand over my boarding pass and TK card. He enters me into the system, thanks me for being a *A Gold member, and then directs me downstairs.

photo 1

Artwork in the lounge heading down the stairs.

photo 2

The lounge (as expected) is extremely crowded and it is hard to find any open seats. The food offering is void of any hot offerings. Thankfully, I’m only here a short time so I grab a coffee and a couple items to appease the readers.

photo 3photo 4

I finally find a quiet seat in the business area. It’s dark, but at least somewhat private.

photo 5

My offering.

photo 6

Documents.

photo 7

I stay less than 10 minutes before heading to the gate. On my way, I stumble across Marathon’s twin. I wanted to take a picture of the FIDS, but this guy was just standing there for several minutes gazing deeply into the FIDS.

photo 8

IAD is extremely unfriendly to spotting. You can’t get close to the windows and they are too small to frame entire aircraft. This is the only view of my plane that I could get.

photo 9b




——————————-

United Airlines, UA 106
Equipment: Boeing B767-400ER [N77066, delivered May 2002]
Departure: 17:20 (ATD: 17:38)
Arrival: 7:40 (ATA: 7:25)
Flight time: 7:47


Boarding was called on time, but was a complete mess. The gate area was completely jammed pack blocking the entire concourse. Boarding was extremely confusing since an announcement was made that economy will be boarded first. I was standing in Group 2, which is a priority lane, but they started boarding with Group 3. The agent later stated that maintenance was still being done in the J cabin so they reversed boarding to make sure the plane left on time. That makes sense, but doesn’t really help people travelling in Y that aren’t in Y boarding groups… Eventually someone near the front complained and the agents started pulling Y passengers out of Group 2 to merge into Group 4’s boarding sequence.

photo 10

The blind jetbridge.

photo 11

Boarding, the FAs were smiling and had a warm greeting.

Cabin shot. There are two Y cabins. The first is all Y+ and the second is all Y.

photo 12

I’m on an aisle in the 3-seat section. The two other seats were already filled, so no shot of the seat. Pre-placed in the seat were blanket and pillow. Settling in, the pitch is very tight for long-haul.

photo 13

Seatback pocket contents.

photo 14

I also found this empty water bottle in my seatback pocket. UA is 2/2 on poor cabin cleaning in this series.

photo 15

Safety card for this B764.

photo 16photo 17photo 18

It will be a completely full flight. We finish boarding on time despite the maintenance to the J cabin. I will commend UA for doing the reverse boarding in order to make sure the plane leaves on time. We push back and the safety video plays. We take off with very little wait.

After leveling off, aperitif service is conducted. I ask for a beer (they have Goose Island IPA as a surprise addition to their menu) and water. It is served with “cheese” and crackers. The cheese and crackers is better than the nuts served with other US carriers.

photo 19photo 20

Meal service was then conducted. The options were “spinach manicotti” or “ chicken with couscous.” She was just saying “chicken or pasta,” but I asked for the real names. I opted for the pasta. The tray as delivered.

photo 21

The starter/salad is visually good, much better than standard industrial salads. This is very similar to what I saw SFO-KIX. Portion size is small, but taste is good.

photo 23

I was actually really surprised by the pasta, it was very good for Y standards. I would have eaten a second serving. So the alleged improvements to UA catering may be true.

photo 22

Meal service was done with a drink service, so more beer and water.

photo 24

After dinner, raspberry sorbet for dessert. This is also better than the desserts I saw on DL.

photo 25

Coffee/tea service was done and water bottles were distributed. The FA had a good laugh with me, she thought she heard me say “coffee and mayonnaise” instead of “coffee and Bailey’s.” It was a mature crew, but they were in good spirits, which was nice to see on UA.

photo 26

The meal service ended here.

photo 27

I spent the “nightime” portion of the flight watching Dr. No and A View To Kill from the Bond collection on UA’s IFE. The selection on UA is above average. The FAs came through every 90 minutes offering water. I never checked the rear galley to see if they had anything.

photo 28

About an hour to arrival, the lights came back on and “breakfast” service started.

photo 29

The breakfast service with this packaged croissant that was rubbery and had strawberry jam inside the wrapper. Probably not worth waking up for if you were sleeping.

photo 30

Two drink passes were done with the breakfast service.

photo 31

We had strong tail winds so were well ahead of schedule into MUC. We touch down on a foggy morning in MUC and taxi quickly into our gate next to another UA B767.

The cabin deplaning.

photo 32

The same FA that wanted to serve me mayonnaise wished me a good trip deplaning as I head up into the jetbridge.

photo 33

My flight to SOF is also non-Schengen so I don’t have to clear immigration or security and can immediately head towards the LH Lounge to grab a proper breakfast.

photo 34

I’ll leave off this series here as I transit in MUC. Tune into the next report for the MUC-SOF service on LH and a stop in the LH Senator Lounge.
See more

Verdict

United

7.8/10
Cabin6.0
Cabin crew8.5
Entertainment/wifi9.0
Meal/catering7.5

United Club (Gate C17)

3.5/10
Comfort2.0
Meal/catering2.0
Entertainment/wifi8.0
Services2.0

Washington - IAD

7.0/10
Efficiency7.5
Access7.5
Services7.0
Cleanliness6.0

Munich - MUC

8.5/10
Efficiency7.5
Access7.5
Services9.0
Cleanliness10.0

Conclusion

A solid performance by UA on this TATL. Nothing good, nothing bad. For the fare I paid, it met my expectations. UA isn't a great product, but there are some improvements to the catering, the IFE is good, and this time the crew was good. The downside is cramped cabin and poor pre-arrival meal.

Cabin comfort: The B767s have a pretty tight seat pitch. With a full cabin, there isn't much space to breathe. Thankfully, this is a shorter TATL. Seats are not well-padded and discomfort was noticeable so I had to use the pillow for extra padding. Again, a dirty cabin with trash in my seatback pocket (they shouldn't miss a large water bottle).

Crew: A good UA crew. They seemed friendlier than the UA crews I remember. It made the experience less painful than it could have been.

Meal and catering: The real meal was a good offering by UA. There do seem to be some improvements to the catering, which is nice to see. I think the quality of the food has improved even if quantity has remained small. The pre-arrival service is a joke, which detracts from any service improvements.

Entertainment: Standard seatback literature. IFE had the normal UA selection, which is quite good.

On-time performance: We left on-time and landed early.

IAD/MUC security/access left at 7.5

Related

26 Comments

  • Comment 159984 by
    KévinDC TEAM SILVER 5316 Comments

    IAD is pretty drab and has no moving walkways so it is a hike to get across the terminal.
    - Hey man, don't diss my airport yo! LOL. Actually, you statement isn't entirely acurate...only the UA Terminal is shitty (Councourse C and D). The Other Airline Terminal - COncourses A and B is beautiful, modern, and light-filled.

    The food offering is void of any hot offerings
    - Admirals clubs are almost as bad, but at least they have hot soup.

    IAD is extremely unfriendly to spotting. You can’t get close to the windows and they are too small to frame entire aircraft.
    - Again, just the crappy UA Terminal

    The blind jetbridge.
    - They always are in 'Murica...what a shame.

    Settling in, the pitch is very tight for long-haul.
    - Yikes. Seatguru lists the pitch on the 764 at 31 in Y. That's inhumane for longhaul. 32 should really be bare minimum for longhaul. Sad that 34-35 used to be the standard, but now that's Economy+...ugh

    It is served with “cheese” and crackers.
    - That's kind of a pleasant surprise. Definitely better and not as cheap as a bag of peanuts or pretzels

    So the alleged improvements to UA catering may be true.
    - Good to know! they have a lot of work ahead to get rid of their disastrous image, but little things like this are a step in the right direction.

    After dinner, raspberry sorbet for dessert. This is also better than the desserts I saw on DL.
    - I like that they serve sorbet, which would be better to digest than ice cream for lactose intolerant people like me.

    she thought she heard me say “coffee and mayonnaise”
    - Hey man, don't knock it 'til you try it :-P

    What a sad little breakfast after a decent dinner. BUt overall seems like a good flight by U.S. carrier Y standards, though not as good as DL IMO.

    Thanks for sharing! Really looking forward to the interesting intra-Europe reports!

    • Comment 336920 by
      KévinDC TEAM SILVER 5316 Comments

      The UA IAD Terminal was meant to be temporary in the 80s, but yeah...clearly it stuck around. Kind of like DL's Trailer of a terminal 2 at JFK.

      I never thought about that, but you might be right. I can't recall a US airport with glass jetbridges
      - IIRC there are actually regulations against glass jetbridges in the US. No idea why, but it is a fact there are none anywhere, even in brand new terminals.

    • Comment 336853 by
      NGO85 AUTHOR 1622 Comments

      Hey man, don't diss my airport yo!
      - You are just jealous you don't fly from George Bush Intercontinental Airport ;) So IAD is the antithesis of IAH? At IAH, the UA terminals are really nice and the others terminals are complete 80s piles of crap.

      They always are in 'Murica...what a shame.
      - I never thought about that, but you might be right. I can't recall a US airport with glass jetbridges...

      32 should really be bare minimum for longhaul.
      - Unfortunately, 31 is the new 34 ;)

      Definitely better and not as cheap as a bag of peanuts or pretzels.
      - Some European people might complain the meal tray doesn't have cheese and crackers, but they are served separately just like the dessert. I think the UA food is decent in quantity, it just gets spread out.

      I like that they serve sorbet, which would be better to digest than ice cream for lactose intolerant people like me.
      - The new catering is gelato and sorbet. They are going all fancy on us^^ And also, the Goose Island beer is a nice homage to Chicago.

      Hey man, don't knock it 'til you try it :-P
      - It actually might not be that bad... I can think of worse condiments to pair with coffee, like ketchup.

      What a sad little breakfast after a decent dinner.
      - It'll interesting to see what they serve on the FRA-IAH flight, That is a 10-hour flight, so should get something more substantial for pre-arrival. But I won't hold my breath. I'll gorge myself in the LH Lounge pre-departure.

      Thanks for all your comments Kevin!

  • Comment 159985 by
    cndam 10 Comments

    Nice report, thanks for this. I notice that American carriers don't like using headrest covers. I find this quite unappealing.

    The 767-400 is looking good though

    • Comment 336854 by
      NGO85 AUTHOR 1622 Comments

      I find this quite unappealing.
      - Cabin cleanliness is not something the US carriers are known for, haha. Antimacassars can't be that expensive, but it's still money they don't want to spend.

      The 767-400 is looking good though
      - Other than seat pitch, the cabins look well maintained for a 20-year old plane.

      Thanks for your comments!

  • Comment 159996 by
    Numero_2 GOLD 9935 Comments

    Thank you Michael !

    No fancy beer pouring machines in the United Club ? ^^

    The meal tray looks as big as the one served on AF TATLs for the second service…

    I spent the “nightime” portion of the flight watching Dr. No and A View To Kill -> Two Bond movies with great music, and of course with Christopher Walken playing the villain in the latter. :P

    • Comment 336857 by
      NGO85 AUTHOR 1622 Comments

      Merci Clement!

      No fancy beer pouring machines in the United Club ? ^^
      - I think all alcohol is restricted to the bar. I don't remember seeing bottles or taps near the buffet area. I never checked to see what type of beer they had either.

      The meal tray looks as big as the one served on AF TATLs for the second service…
      - As I mentioned to Kevin, you have to remember that the cheese/crackers, water bottle, and dessert are served seperate from the meal tray so it does seem slightly smaller visually, but all the components are there. That said, the packaged bread is not very enticing. The main and starter were both good. The pre-arrival would make you cry, lol^^

      Two Bond movies with great music, and of course with Christopher Walken playing the villain in the latter. :P
      - Duran Duran theme song and Max Zorin combo can't be beat^^

  • Comment 160000 by
    757Fan 593 Comments

    Looks like you had a really good flight with United in Y. My wife and I flew them back in September 2013 between Newark and Milan and we had good flights with them. The crews were very friendly, and the food, while not as good looking as this, was still quite good.

    I like the cheese and cracker snack ... Looks like UA is beginning to improve their catering in International Economy quite a bit. Food definitely looked tasty.

    Thanks for sharing!

    • Comment 336858 by
      NGO85 AUTHOR 1622 Comments

      Looks like you had a really good flight with United in Y.
      - Really good might be pushing it, but it was a good flight. After this nightmarish seat pitch, I was glad forked out the money for the extra legroom on the longer TATL returning.

      Looks like UA is beginning to improve their catering in International Economy quite a bit. Food definitely looked tasty.
      - Things have been looking better over the past 6 months. Even though they have a mediocre product, their prices are very good and that helps you forgive them for some inadequacies. I can't justify paying $300 more to fly LH on the same route.

      Thanks for your comments Matthew!

  • Comment 160031 by
    BDANY38 809 Comments

    Thks for the report in a rare version of the 767. I've got a question: where are the differences between a 767 - 300 and a 767-400

    • Comment 336860 by
      NGO85 AUTHOR 1622 Comments

      where are the differences between a 767 - 300 and a 767-400
      - Cabins. The B763s are PM-UA and have two cabins. One J cabin and one really long Y cabin (half Y+ and half Y). The galley and lavatory for Y is all in the rear. The B764s are PM-CO and have three cabins. One J cabin, one forward Y cabin (all Y+) and one rear Y cabin (all Y). The Y cabins are split by lavatories with the galley in the rear. Other than that, nowadays, they are all retrofitted with the exact same hard-products. The seat/IFE is the same on both models.

      Hope that answers your question and thanks for stopping by!

    • Comment 336869 by
      BDANY38 809 Comments

      Thks for the answers. You got lucky to travel in one of the 37 767-400 built

    • Comment 336883 by
      NGO85 AUTHOR 1622 Comments

      And CO had 16 of them^^

      For me, it's not so special since these often used on TATLs by CO and now UA. Tjhey regularly operate out of IAH/EWR/IAD. They are getting close to the size of a B772 so its not surprising it wasn't a popular B767 type.

  • Comment 160040 by
    jetsetpanda 2294 Comments

    Thankfully, I’m only here a short time so I grab a coffee and a couple items to appease the readers.
    - You know that food and drinks need to be consumed in the lounge. ;) :P

    It’s dark, but at least somewhat private.
    - Sounds like a dangerous setting. ;)

    Documents
    - That is one pretty shiny golden card! Now I want one. :(

    I wanted to take a picture of the FIDS, but this guy was just standing there for several minutes gazing deeply into the FIDS.
    - Isn't there a program that simulates the sounds of firecrackers going off?

    There are two Y cabins. The first is all Y+ and the second is all Y.
    - I bet pretty soon Y+ will be another type of cabin and UA will be justified to charge more for that.

    ..also found this empty water bottle in my seatback pocket
    - I am seeing more incidents of dirty cabins than ever before and this is not just confined to UA. It's frustrating to say the least.

    The cheese and crackers is better than the nuts served with other US carriers.
    - Unless you are lactose intolerant like one of our very esteemed FR member. ;)

    She was just saying “chicken or pasta,” but I asked for the real names. I opted for the pasta. The tray as delivered.
    - You made her deviate from her script and she complied? I'm very impressed! Michael for president!!! :P

    So the alleged improvements to UA catering may be true.
    - Cough... I said that last year when I flew to LHR.

    This is also better than the desserts I saw on DL.
    - Thumbs up for UA.

    Probably not worth waking up for if you were sleeping.
    - Bleurk.

    LH offers free coffee by some of its gates in MUC.

    Thank you Michael for this nice FR. MUC is one of my favorite airports in Europe. It's great for connections.

    • Comment 336863 by
      NGO85 AUTHOR 1622 Comments

      You know that food and drinks need to be consumed in the lounge. ;) :P
      - Not on UA... They even advertise that the food can be taken to-go hence the disposable coffee cups! However, your statement is true for every other carrier, but that doesn't stop people. Two examples recently at LHR: Lady makes a cup of tea, then puts 15-20 tea bags into her purse. Guy opens his carry-on on my LHR-MAD flight and pulls out 4 bags of chips from the BA lounge to eat during the taxi/take-off.

      That is one pretty shiny golden card! Now I want one. :(
      - TK Lounge tomorrow^^

      Isn't there a program that simulates the sounds of firecrackers going off?
      - I'm sure TSA wouldn't find that very funny, and a full cavity search is not what I wanted before being forced to sit for 8 hours ;)

      UA will be justified to charge more for that.
      - They already charge more for it!!!

      I am seeing more incidents of dirty cabins than ever before and this is not just confined to UA.
      - True, but so far in this series, every other cabin has been clean (Y and C).

      Unless you are lactose intolerant like one of our very esteemed FR member. ;)
      - But what he can't consume in lactose he makes up for with alcohol ;)

      You made her deviate from her script and she complied?
      - I think they do it as not to confuse non-native speakers. I would say 80% of the people in my vicinity were European. The Spanish couple next to me struggled to convey their order clearly, I had to relay the messages. Again, just to show that menus are needed. Just put it on the IFE if they don't want to print cards!

      LH offers free coffee by some of its gates in MUC.
      - GVA too according to Clement's recent reports.

      It's great for connections.
      - But not as good as BEG ;) (only because of size, but BEG has security at the gate like AMS so MUC wins that battle)

      Thanks for all your comments Adan!

  • Comment 160064 by
    KL651 TEAM 4497 Comments

    Thanks for this FR.

    Well that flight wasn't as bad as you expected.

    I agree that the quality of the first meal has really improved, but the ridiculous pre-landing snack they now offer, makes you forget the improvements. That was my conclusion too after flying them last Feb.

    Was the Baileys free of charge in Y ? I thought only wine and beer were.

    Also did you feel cold in the cabin? 764 have a reputation of having a too powerful AC system.

    • Comment 336864 by
      NGO85 AUTHOR 1622 Comments

      Well that flight wasn't as bad as you expected.
      - It was a pretty good flight, minus the seat pitch.

      but the ridiculous pre-landing snack they now offer, makes you forget the improvements.
      - It's really bad. I would almost be less offended if they served noting, lol^^ SK had a bad pre-arrival meal, but at least they had yogurt and fruit to go with the croissant. How much can a banana cost UA?

      Was the Baileys free of charge in Y ? I thought only wine and beer were.
      - Yes and no ;) They charge for it, but the FA just slipped it to me after our exchange.

      Also did you feel cold in the cabin? 764 have a reputation of having a too powerful AC system.
      - No, surprisingly, I found this flight to be on the warm side. I didn't even use the blanket. But on my last flights on UA B787s, I remember the cabins were frigid and even 2 blankets couldn't keep me warm.

      Thanks for all of your comments!

  • Comment 160094 by
    aussenrist 224 Comments

    Thanks Michael for sharing this report with nice pictures!

    “I finally find a quiet seat in the business area.”
    -> It is not business area! It is a self-study room with marble desks! :P

    “but this guy was just standing there for several minutes gazing deeply into the FIDS”
    -> BTW I really love this spot. So artistic, a perfect selection for the report cover!

    Poor seat pitch on this retrofitted B764. Luckily you had the aisle seat. At least you can recline your foot on the aisle ^^

    The dinner is visually appealing (please exclude the bread). The pasta and sorbet looks tasty. But the meal service on this flight is another example of robbing Peter to pay Paul lol

    Look forward to your next report!

    • Comment 336865 by
      NGO85 AUTHOR 1622 Comments

      “It is a self-study room with marble desks! :P
      - It does have that library feel.

      “So artistic, a perfect selection for the report cover!
      - It was quite the artistic shot. He wasn't going to move, so I just took the FIDS shot anyways!

      Luckily you had the aisle seat. At least you can recline your foot on the aisle ^^
      - This is why I always go for aisle seats on long-haul flights. I like to stretch my legs into the aisles and I like to go to the bathroom whenever I want. For me, it's more important than a window.

      The dinner is visually appealing (please exclude the bread). The pasta and sorbet looks tasty. But the meal service on this flight is another example of robbing Peter to pay Paul lol
      - I was very happy with the quality of the food. They are trying to move away from the real processed/industrial looking foods (as you said, the bread is still not good being served in plastic). The pre-arrival meal just is not competitive. I remember it used be bowls of cereal with fruit and a croissant. Nowadays, it's just pathetic.

      Thanks for stopping by and commenting!

  • Comment 160103 by
    Rl 777 810 Comments

    Thank you for sharing this FR with us!

    The cabin of this 764 looks nice and clean. The seat pitch looks as bad as the seat pitch in LH's 330s, 346s and QR's 788s. Most wide-bodies I've flown on for medium to long-haul flights have had a pitch of 31 in Y. It's really sad to see that this is becoming a standard for a decent amount of airlines.

    Some improvements could be made in the cleaning department, two times in a row doesn't give a good impression.

    The main looks surprisingly good, especially in that light! A few improvements could've been made to the breakfast though.

    Can't wait for the rest of this ENORMOUS series!

    Have a good one, see you!

    • Comment 336866 by
      NGO85 AUTHOR 1622 Comments

      The seat pitch looks as bad as the seat pitch in LH's 330s, 346s and QR's 788s. Most wide-bodies I've flown on for medium to long-haul flights have had a pitch of 31 in Y. It's really sad to see that this is becoming a standard for a decent amount of airlines.
      - It's the same on SK. Cutting 1 per row across 30 rows opens up 9-10 new seats for revenue. Money talks. When they offered $120 for a bulkhead Y+ seat on the longer FRA-IAH sector, I decided to pay since that seemed like good value. I would die in this seat for a 10+ hour flight.

      Some improvements could be made in the cleaning department, two times in a row doesn't give a good impression.
      - In this series, it has only been UA. All other flights have had clean cabins so I don't think it is a plague across the industry. It is only on US carriers where cabin sanitation is poor.

      The main looks surprisingly good, especially in that light!
      - I should have showed the inside, it really was good. I'm not lying. I would love to criticize UA, but this time it was good.

      A few improvements could've been made to the breakfast though.
      - A few? A LOT could be made, haha. It was one measly croissant that was rubbery. Most European readers would probably cringe at the sight/texture of it.

      Thanks for your comments!

  • Comment 160108 by
    MrMax 144 Comments

    Thanks for the FR!

    WOW! That's a lot of flights!

    On my recent flight of a similar duration with EK. The service was very similar. The Breakfast on UA actually looks better than what I got on EK. I guess UA really is getting better!

    • Comment 336867 by
      NGO85 AUTHOR 1622 Comments

      WOW! That's a lot of flights!
      - It was a ton of sectors, but it really wasn't too bad. The LHR transits were the only causes of pain in this series.

      The Breakfast on UA actually looks better than what I got on EK. I guess UA really is getting better!
      - Or is EK just declining to UA's level? I've never flown EK (nor have a desire to), but from what I've read, it's highly variable. UA had some bumps in service variance last year, but I think the new catering is now standardized which makes them better than what they used to be.

      Thanks for stopping by and commenting!

  • Comment 161301 by
    BombieFlyer 93 Comments

    Hi NGO85!

    You were so lucky to fly on B767-400! To me, this plane is very exotic as you definitely don't see them around a lot. Probably you have higher chance to spot EK's A380 than DL's or UA's 764 hehehe

    The food looks good though I must say the portion is quite small! Makes CX's tiny portion looks big :) I hope that UA is on the right track to improve itself. From your experience so far, looks like they are at least trying!

    Thanks for this flight report! Looking forward for the next installment!

    -Bombieflyer-

    • Comment 337839 by
      NGO85 AUTHOR 1622 Comments

      You were so lucky to fly on B767-400! To me, this plane is very exotic
      - For me growing up with CO in IAH, the B764 was a staple of the long-haul fleet so it was never exotic to me. But I guess people are right that outside of CO/DL, they were not popular.

      The food looks good though I must say the portion is quite small!
      - Portionsize is small, but more than likely you can ask for a second main if you want more. The quality of the meals looks to improve even if quantity is small. The pre-arrival meals are just pathetic (in both directions).

      Thanks for stopping by and commenting!

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