Review of United flight from Chicago to Newark in Business

UAL

UA - United

Flight taken on 25 December 2015
UA485
13:00 01h 00m 15:00
Class Business
Seat 6A
Rewardflying
1,165 · 7 · 0 · 0

United’s mobile app is really a nice product. It allows fare and reward search along with all important information about your reservations, current flight status, mileage plus account and more. You can view and change seats, request upgrades, check in and get all the information you need. The only thing it can’t do is change a reservation. United has stated they have allocated a lot of resources into mobile applications and it shows. It is by far the most functional airline app I’ve used.


photo ua ord-ewr boarding.

Cabin
Pleasantly surprised at the cleanliness of this cabin. Traveling on a 22 year old aircraft but this interior had just been refurbished. Very comfortable seat with a lot of cushion. They pack 6 across so you do not have a lot of width but for a short haul route it was more than adequate. I will never understand the reverse seating however.


photo ua ord-ewr seat-5.photo ua ord-ewr seat controls-1.photo ua ord-ewr setguru.

The problem is there is no privacy with this seating arrangement. Sitting in 6A I faced backwards to the tail of the plane. You have a person next to you sitting the same direction. But across the aisle in 6C/H they sit facing forward. It’s almost like sitting at a table facing the other person, which is fine, but not trying to sleep on an overnight flight, in my opinion. Sitting backwards was not an issue for me. At least sitting backwards in 6A you get a nice view of the engine!


photo ua ord-ewr view from seat-1.

Food:
Typical airline food. Two lunch selections, both chicken. A sandwich or salad. The sandwich was huge and tasty, but was warmed too long and the bottom crust was hard. But for an hour flight what can be expected???


photo ua ord-ewr food-5.

United has a pretty good airshow and this flight had ATC, which is slowly being eliminated from aircraft. (Shame on you Continental especially after promising you would keep it.)


photo ua ord-ewr ife-5.

This flight was a positioning flight for a trip to Paris. Originally I was booked on a 767-300 in business to Paris but found a 777 flight out of EWR with this flight to get me there. Good move.
Great for an hour flight. Better than EMB or 319 for sure. But internationally? Not so much.
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Display all

Product ratings

Airline

United 5.8

  • Cabin5.0 / 10
  • Cabin crew6.0 / 10
  • Entertainment/wifi7.0 / 10
  • Meal/catering5.0 / 10
Departure airport

Chicago - ORD5.3

  • Efficiency5.0 / 10
  • Access6.0 / 10
  • Services5.0 / 10
  • Cleanliness5.0 / 10
Arrival Airport

Newark - EWR3.8

  • Efficiency4.0 / 10
  • Access5.0 / 10
  • Services3.0 / 10
  • Cleanliness3.0 / 10

Conclusion

Had I paid a business class for for this trip my ratings would be significantly lower. Having said that, it was on time, the crew was pleasant and we arrived safely. That makes it a great flight.

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