Review of British Airways flight from Munich to London in Business

BAW

BA - British Airways

Flight taken on 17 June 2016
BA953
16:25 02h 05m 17:30
Model Airbus A320
Class Business
Seat 05A
hmlam0627
1,108 · 17 · 0 · 1

FULL REPORT AVAILABLE HERE
On my way working from Terminal 2 to Terminal 1 of MUC, I found a very appropriately-themed cafe:

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I arrived about an hour before the scheduled departure time, and the BA desk was quite empty by then. The immigration was quite filled with people, however.

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I was quickly checked through to Hong Kong, my final destination. The check in agent and I exchanged no words. She just quietly did her job, and got my boarding passes ready. I did not have any bags to check in here at Munich, so I was immigration-bound soon enough.
BA runs a lounge in Terminal 1 Concourse B, which is also used by other OneWorld airlines serving Munich, including Qatar.
A QR 77W featuring the OW livery for a 5 pm departure

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The BA lounge is very, very basic. Do not think that you can fill your tummy here. Even sparkling wines are served out of a beer bottle….

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Boarding was delayed due to the late arrival of the inbound aircraft. Chaos ensued as priority boarding was not strictly enforced and a very small gate area. Partly it was the delay that frustrated most passengers who decided to queue up despite calls for them to return to their seats. I was unable to priority board despite flying Business Class…

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Typical for an intra-European flight is a 30" legroom

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Boarding was slow, typical again for a single-aisle aircraft as passengers tried their very best to fit all their personal belongings into the overhead lockers.

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We departed about half an hour later…

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Inflight map

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Service began in earnest. The Purser came around with a tray of English afternoon tea and champagne (they apparently went out of still water, but sparkling works out just fine)

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My first, definitely not last, scones on a BA flight… I really enjoy the scones - and seconds from the Purser. Although service was slightly slow for me (the Purser was chatting with the passengers one by one addressing them by name throughout the service), I enjoyed the personal touches by the Purser (sit towards the front in Club Europe)

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The English Channel was soon in sight

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Always time for more champagne

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I believe that this is Windsor Castle

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Heading towards where all the BA planes are

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Display all

Product ratings

Airline

British Airways 6.9

  • Cabin5.0 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering9.0 / 10
Lounge

British Airways Galleries Lounge5.0

  • Comfort5.0 / 10
  • Meal/catering5.0 / 10
  • Entertainment/wifi5.0 / 10
  • Services5.0 / 10
Departure airport

Munich - MUC7.5

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10
Arrival Airport

London - LHR6.3

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services5.0 / 10
  • Cleanliness5.0 / 10

Conclusion

Comparing to flights of similar lengths in Asia, the cabin product is terrible. I would expect more legroom and more width for a Business Class seats. While the food was decent, the lack of entertainment was another shortfall, though expected.

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