Review of Cathay Pacific flight Singapore Hong Kong in Business

Airline Cathay Pacific
Flight CX690
Class Business
Seat 12A
Aircraft Boeing 777-300
Flight time 04:00
Take-off 27 Jun 16, 12:45
Arrival at 27 Jun 16, 16:45
CX   #2 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 510 reviews
hmlam0627
By 1768
Published on 13th August 2016
For full flight review and the menu, please see my blog post

This was a trip of a pleasant surprise and some disappointments. As a Silver MPC member flying Cathay on my birthday, I was upgraded to Business Class (truth was Economy was full, so was the 42-seat regional J cabin): while the experience was mostly positive, there were bits that left much more to be desired.

I arrived into the airport around 1.5 hours before departure, and I did not do my online check in so I went to the Business Class check-in desk. I was seen immediately and the upgrade offer came in 10 seconds: inquiring whether my companions (my parents) would be alright if I was the only one who got upgraded. My parents were delighted that I got the birthday upgrade and they were alright to have me in the front, seeing that they have two bulkhead seats with legroom better than the regional Business cabin!

photo 27747592284_3ef88403ae_b

Cathay Pacific uses the Dnata Lounge, which was decent. I love that it has a cafe staffed with professional baristas in it! Good coffee aside, there is a reasonable range of food and drinks, though I did not partake in view of a good meal to come. There are also lots of spaces. Not very crowded on a Monday afternoon.

photo 27748277643_a9136c018f_b

photo 28330367836_e74d860983_b

photo 28260309082_3eba697f06_b

photo 28330373436_5f4398f08b_b

One of the best things of this Cathay experience is the premium ground experience. In SIngapore, security is done at gate, and as with most airlines, all passengers have to queue up for the same X-ray machines. But Cathay does things differently. Elite passengers have a priority lane and a segregated seating area in the holding pen that guarantees priority boarding. Well done here - CX!

photo 28330375296_98534b2fee_b

photo 28260316852_5bc3cfcb43_b

photo 28081311770_a2ced51266_b

Pre-departure drinks: Cathay serves Billecart-Salmon in its Business Class and its a very drinkable champagne!

photo 28363907935_3c1492848f_b

Changi Airport from air after taking off

photo 28330388276_0087697384_b

Post take off drinks and nuts, more nuts were offered later.

photo 28330393156_21d4256395_b

The marinated salmon starter: quite refreshing. Salad being just salad, nothing to write home about.

photo 28330394556_8763a7a4a9_b

Braised duck with rice for main. One of the slight disappointments on this flight was that the crew kept forgetting to bring me the white wine I asked for. I asked for it three times and I was never brought my white... Nothing too major though. Rice a bit too dry but duck was decent - could be a bit more tender though.

photo 28081340640_7857dff1d4_b

A bit dissatisfied with the fruit selections. Being the last to be served on the flight, I was offered only what's left, not the full selection until I insisted I have the same fruit plates as my fellow passengers... Cathay Pacific - if you are going to allow passengers to "help themselves" (so to speak) for fruits, you need to have prepared lots so even the last passengers get a decent selection!

photo 28260339592_b10924b578_b

photo 28081345610_72485b6fc8_b

Dessert was ice cream - which was... excellent... of course.

photo 28260342032_c909fdf57d_b

Cathay delight was nice

photo 28260344722_ddfdd6f191_b

Descending into HKG with view of the new Zhuhai, Macau, HK link

photo 28285168891_262a61a444_b

photo 28363955885_ff9c0da713_b

photo 28330435176_1363b8154d_b

photo 28363958995_c0735e29dc_b

Bonus: Cathay's new toy: A359, which I am scheduled to fly its new Business in January to DUS

photo 28330441286_33581152f1_b
See more

Verdict

Cathay Pacific

7.5/10
Cabin7.5
Cabin crew6.5
Entertainment/wifi8.0
Meal/catering8.0

Dnata Lounge - 1

7.5/10
Comfort8.5
Meal/catering8.0
Entertainment/wifi6.0
Services7.5

Singapore - SIN

9.5/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness9.0

Hong Kong - HKG

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

A wonderful birthday gift from CX: a birthday upgrade. Good to try CX's new regional J product, but it could not compare to Singapore Airlines's provisions on the same route. The catering was just above okay and the crew could be negligent sometimes. I look forward to flying its long haul from LHR to HKG in Christmas, though.

Information on the route Singapore (SIN) Hong Kong (HKG)

Les contributeurs de Flight-Report ont posté 51 avis concernant 4 compagnies sur la ligne Singapore (SIN) → Hong Kong (HKG).


Useful

La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 3 heures et 47 minutes.

  More information

0 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !

Login to post a comment.