Review of Lufthansa flight from Toronto to Munich in Business

DLH

LH - Lufthansa

Flight taken on 16 September 2016
LH 495
23:00 08h 25m 13:25
Class Business
Seat 3D
canadair2001
4,779 · 20 · 5 · 0

Date : 16 September 2016
Airline : LH- Lufthansa
Flight : LH 495
Class : Business Class
Itinerary : Toronto (YYZ) - Munich
Aircraft : A330-300
Check- in was done in YQR and my luggage was sent directly to my final destination ZRH.
unfortunately I could not enjoy the Air Canada Maple Leaf lounge in YYZ, as I was connecting from an Air Canada domestic flight and arrived late in YYZ.
Boarding :
- was a bit messy, was supposed to be 30 min before departure and no announcement was done, only some people start to board but without specific order.
I start queuing behind the business class line .


photo img_2755

and then everybody start queuing without order,
Entering the cabin : and sat on my seat : 3D (Aisle seat) :


photo img_2759photo img_2756

the business class config is 2-2-2 on LH, I found the seat comfortable but not ideal : quite tight and also the middle console is very small, you can barely put more than 2 glasses


photo img_2757

View on 1st class where I wish to try on my next trip soon :


photo img_2758

Amenities kit provided by Samsonite :


photo img_2773

Welcome drink was served : Champagne or Water :
I choose the Champagne :


photo img_2760

than menu were distributed :


photo img_2761

Main dinner + Breakfast before landing :


photo img_2763

Choice of :
- Beef,
- Fish (Cod)
- Ravioli
I took the Fish.
Drinks menu :
I don't find the selection of champagne or wine very high standard :
LH should do an effort on providing better Champagne on board :



3D is a middle seat so no window view on the take off :


photo img_2768

As it was late night, no pre- dinner drinks was served, the dinner start 20 minutes after take off :
Appetizer : Salad :


photo img_2769

Main : Cod :


photo img_2770

I skipped the cheese, as I was tired and wanted to sleep :
Dessert was an ice cream from Hagen Daz, the ice cream was good, but not very original :


photo img_2771

Than, it was time to sleep :
woke up flying over Germany : no time for Breakfast any more :


photo img_2772

Approaching MUC airport :


photo img_2774

Raining in MUC


photo img_2775

Thank you Lufthansa and Auf Wiedersehen.
Please follow me on Instagram :
Instagram Sami.Air

Display all

Product ratings

Airline

Lufthansa 7.8

  • Cabin7.0 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering8.0 / 10
Departure airport

Toronto - YYZ8.4

  • Efficiency8.0 / 10
  • Access8.5 / 10
  • Services8.5 / 10
  • Cleanliness8.5 / 10
Arrival Airport

Munich - MUC9.0

  • Efficiency9.5 / 10
  • Access8.5 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

Lufthansa offers quite a good product in business :
- Hard product : Seat configuration (2-2-2) could be better as no direct aisle access to all seats, but seat comfort is good, manage to sleep ok.
- Soft product : the quality and quantity of food was good, but the choice of Wine / Champagne could be improve.

The Munich lounges are quite nice, less busy than Frankfurt.
I prefer transferring in MUC, being less busy airport and offering the Senator Café lounge open during the week only.

Please follow me on Instagram : http://www.instagram.com/sami.air/

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Comments (5)

  • Hi,

    Thank you for this flight report ! I agree with you : the Champagne is quite simple... The meal looks good, but the presentation of the dishes should be improved...

    See you soon !

  • Thanks for this FR.

    Basic J class product from LH once again.

    You find the ice cream dessert on many airlines in economy and just a salad as a starter is ridiculous.

  • Thanks for sharing this report with us. A good flight but room for improvement.

    The seats look very close and do not seem to offer enough intimacy for a business class.

    The catering is a bit simple to my taste , espacially the desert whre you expect more than an Ice cream.

    LH does the job but lacks teh wow effect.

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