Review of Virgin Atlantic flight from New York to London in Premium Eco

VIR

VS - Virgin Atlantic

Flight taken on 23 December 2016
VS26
08:15 06h 55m 20:10
Class Premium Eco
Seat 20G
Daniel00
9,100 · 54 · 6 · 9

Hello again and welcome to this set of reports covering my annual trip to London.


Here's the routing:
12/23/16: Virgin Atlantic 26, JFK-LHR, A340-600, Premium Economy (You are Here)
1/1/17: Virgin Atlantic 137, LHR-JFK, A330-300, Premium Economy (Here)


I was searching for flights to London for about a week and couldn't find anything less than $1000, but I came across these premium economy VS flights on a Delta codeshare for $750, more than $300 less than the economy fares. I jumped on the opportunity and booked it right away. The day after, the same routing was over $2000. I'll take it!
An early start put us at JFK's Terminal 4 at 6:20am.


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It was already heaving!


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There were three desks for the 38 seat premium economy section. Our check-in agent was very friendly and joked around a lot. The process took 10 minutes.


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Heading towards security, I noticed that priority security came along with our W ticket. The standard line was estimated to take 30 minutes, while the priority line took 10.


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Always a nice view after security.


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Down the escalators, and a right turn towards the A gates.


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A great spot for breakfast food (not).


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FIDS.


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The A pier of Terminal 4 is quite short.


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Ahh, memories from my EK flight to Dubai - this is where I had breakfast that morning!


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A nice sunrise and some quick iPhone spotting.


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Hello, G-VWIN, I know you! I flew on you last time I came back to London! (Read my economy flight report from G-VWIN here)


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Today's flight was from gate A2.


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Not too many seats around.


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Boarding began 2 minutes behind schedule at 7:22am starting with people needing additional time, and then priority (J, W, and all the elites).


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The small premium economy section.


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Nice leather seats (much better than cloth in my opinion).


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These seats had similar pitch and width to a US domestic First seat - plenty for a transatlantic hop.


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Placed on the seat were headphones, a pillow, a blanket, and a bottle of water (not shown).


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Tiny screens with dreadful quality, the same as those in Y.


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And hidden below the seats - DC power! Who is gonna use that? Nobody!


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Seat controls. One for forwards and backwards, one for lumbar support (to be honest, the latter didn't really change anything). A few seats over, a kid reclined his seat all the way back before pushback, and the person behind him yelled, "put your seat up, I'm not having this!" - the joys of flying.


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The standard seatback pocket contents:


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T

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he two flight attendants stationed in W came around and offered OJ or champagne and a newspaper. Our captain announced a "REEEEAALLY quick" flight time of 5h40m.


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Sadly, all the window seats were booked (except the row without windows), so I was stuck in the middle. No views or pictures of the outside this report :(
We pushed back at 8:38 and began our taxi at 8:46.
Huh, I thought we were leaving from JFK, not Miami :)


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It was a short taxi to runway 22R, where we were first in line for takeoff. We departed at 8:57, 42 minutes behind schedule.
Once we were in the air, I browsed the movie selection (which was quite good) and picked out Nerve to pass the time before the meal.


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Menus came through shortly thereafter. I was a bit confused as to when the meals would be served, but surprises are good sometimes, right?


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Breakfast came way earlier than I thought it would, arriving at 9:30! The tray as delivered:


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Nice branding on the tray.


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The "warm pastry" was some sort of apple thing, and it was quite good. The fruit was also nice and fresh. I couldn't bring myself to eat the yoghurt and granola as I'd had breakfast at the airport as well, but overall, I was very happy with this meal.


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More juice/water was offered after the meal was cleared away, and we had made it to here.


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I'm not a huge fan of Family Guy, but VS had two episodes and it was humorous enough to pass the time.


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A bag of pretzels and drink of choice was offered around this location. I really like having the small "tray tables" on the end of the armrest - perfect for snacks like these!


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I hopped up to check out the bathroom at one point.


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A complete overview of the (nice and small) W cabin. There were curtains separating J, W, and Y, which really made it feel like a personalised experience.


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The final meal came around at 12:05, only 2.5 hours after breakfast. I'm not sure why, but I was hungry again. I opted for the beef option, as I usually do. The tray as delivered:


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The beef, unwrapped. The beef itself was very flavorful and tender, but everything else was pretty 'meh'.


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The chicken option - it got good marks from my dad.


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The vegetarian option - it got "pretty good" marks from my mom.


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The salad was one of the first decent salads I've ever had on an airplane!


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I'm allergic to walnuts (read my SXM-JFK and EWR-SFO reports for fun stories about that), and I didn't want to take the risk with the pecan dessert. According to my mom and dad, however, it was the best part of the meal.


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At the end of the meal, we had made it to here.


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On a side note, it's worth mentioning that the two crew members in W were excellent. Very friendly and super attentive - the benefits of a small cabin!
Like I said earlier, I wasn't at a window seat, so I don't really have any more pictures until I got off the airplane.
We made 3 circles on approach to Heathrow and touched down at 20:00 local time on runway 27R.


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We made the long walk through T3 and had a very quick run through immigration.


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That pretty much wraps up this report - thanks so much for reading! Leave a comment if you feel inclined, I love reading and responding to them.
Happy New Year to all - part two will be up next year!
-Daniel

Display all

Product ratings

Airline

Virgin Atlantic 7.9

  • Cabin9.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering8.5 / 10
Departure airport

New York - JFK7.9

  • Efficiency8.5 / 10
  • Access7.5 / 10
  • Services7.0 / 10
  • Cleanliness8.5 / 10
Arrival Airport

London - LHR7.8

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness8.5 / 10

Conclusion

JFK T4 - Quick, easy, clean, but lacking in food options

Seat - Very comfortable, lots of pitch and width

Crew - Friendly and attentive

IFE - Good selection, terrible screen

Food - Great overall

LHR T3 - Lots of walking, quick immigration

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Comments (6)

  • Great report of your flight with Virgin Atlantic. I haven't seen a report about them in a while, and it was good to see pictures about their Premium Economy product. The seats controls look very worn and dirty, but the food looks pretty good, and I like that Virgin offers a much different meal in that cabin for the additional price. I haven't thought of taking a morning flight to London, but I might consider that now after seeing your report as I'm planning on visiting a friend in London later this year.

    Thank you for sharing!

    • Thanks for reading! I'd highly recommend a morning flight to London - it's much less tiring than a redeye as long as you don't sleep!

  • Nice report! There aren't many VS Premium Economy reviews out there, so it's good to see one. I've flown VS PE a few times, but that was before Flight-Report. Have to say, I'm a fan of VS PE. As you say the seats are comfortable and the service is typically above average for Premium Economy. Thanks for sharing!

  • Very nice report. VS is slowly installing USB ports on the A346s, but I guess you didn't get lucky. This A346 also has Gogo 2Ku WiFi installed, but seemingly still deactivated. Did the crew mention it at all?

    • Glad you enjoyed the report! Absolutely no mention of wifi whatsoever, the even mentioned that laptops needed to have wifi switched off. I didn't check for a network though, so who knows!

  • Hello, Daniel00, and thank you for this FR!

    Virgin Atlantic's PE looks pretty solid! Definitely worth the $750 price tag. I didn't know it was even possible to score a price tag below $1000/head for a London-US journey that's above Y class.

    How does their IFE compare to other airlines flying the same route?

    London is a highly popular destination for tourists worldwide, so if you want to choose a good spot for the new year, I'd recommend Primrose Hill where you can get a good view of London's skyline.

    Hope you'll enjoy your time in London!

    Happy new year, and once again thank you for this pleasant FR

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