Review of Singapore Airlines flight Tokyo Singapore in Business

Airline Singapore Airlines
Flight SQ 633
Class Business
Seat 20K
Aircraft Airbus A350-900
Flight time 07:40
Take-off 23 Jan 17, 16:40
Arrival at 23 Jan 17, 23:20
SQ   #7 out of 80 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 644 reviews
TerryYong
By 2876
Published on 1st February 2017
Went to busy Shinjuku on next day.

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Checking out the food halls.

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Yoshinoya lunch. Excellent quality for japanese fast-food chain.

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Checking out Pokemon Center at Ikebukuro. It is basically just a huge store selling Pokemon merchandise.

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A very filling Tonkatsu dinner at Ikebukuro Parco.

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Headed to Tsujiki Market the next day.

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Office buildings of Shiodome.

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Heading across Tokyo Bay towards Odaiba for some shopping.

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And the stuff we had.

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The last morning in Tokyo. View from the room.

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Walked to a temple near Daimon, with the Tokyo Tower in the background.

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Temple grounds.

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Cheap, delicious and satisfying lunch before heading to the airport.

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With the luggage in tow, we took the Airport Limo bus from Conrad to Haneda. Costed more but saved the hassle of the 15min walk with heavy luggage to the monorail station.

Arrived at Haneda international terminal 2hrs prior to departure. Check-in counters were not too busy. A First Class counter was also opened even though there was no F sold on this flight.

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Checked in by very friendly agents and went through immigration and security with little wait as it was the non-peak. After a but of shopping for some snacks at the duty-free stores, we went to the ANA lounge.

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Having been to and reviewed the lounge before a couple of years back, not much photos were taken of the louge, though it has all the frills of a quality lounge.

Dining area.

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Great tarmac view from the lounge.

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Buffet offering

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My choice of food. The ramen is from the made-to-order Noodle Bar.

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A serving of udon with kakiage from the noodle bar.

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Cheese, crackers and desserts.

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LH B748 pushed back for departure.

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Our A350 arriving slightly late from Singapore due to bad weather in Singapore earlier. SQ's first A350, 9V-SMA, would be operating the flight. With the late arrival, boarding and departure was also delayed for 10min.

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ANA's Star Wars and CX's World City special-liveried aircraft.

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Boarding announcement was made in the lounge and we proceeded to the gate where boarding was already in progress.

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23 January 2017
Singapore Airlines
SQ 633
Tokyo Haneda (HND) - Singapore (SIN)
A350-900
9V-SMA
Business Class
Flight Time: 7H15M



Boarding SQ's first A350 aircraft.

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Took the Business Class entrance and proceeded to my seat at the rear Business cabin, which was less full compared to the forward cabin.

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My allocated seat, 20K, for the flight, though I would also be claiming the bulkhead 19G midflight.

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Cabin ambience.

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Just beside the engine.

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The usual hot towels and beverages were offered. I had a champagne to start. Having flown on the new J seats on the B773ER, I thought the ones on the A350 are a tad narrower, but with slightly more seat pitch. Newspapers and magazines were also offered.

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Menu for the flight. Dinner would be served on this sector.

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Menu of the incoming SQ632 sector.

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With Japanese efficiency, boarding was rapidly completed and we soon started to pushback.

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Safety video and engine start-up.




It was a rather long taxi to the runway.

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And we rocketed away from the rather short 2500m Rwy05 towards Singapore.




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Flight map

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Our routing after departure took us very near the magnificent Mt Fuji!

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After seatbelt signs were turned off, it was a quick visit to the lav. As mentioned earlier, the waste bin beside the sink is not sensor operated on SMA, unlike SMF onwards.

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Slippers, socks and eyeshades were distributed. Headphones were the newer Phitek-branded ones.

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Stretched out and relax.

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My post-takeoff beverage of green tea was served.

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This was followed by the signature satay service.

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I then decided to move over to claim 19G as it was empty. 19D/G offers the most space of all the J seats, and I think of equivalent spaciousness as a F seat. However, there could be some disturbance from the galley ahead (there were whirring sounds from the galley once a while).

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Peeking into the galley ahead.

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Towards the rear.

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Dinner was served about 1hr into the flight. I went for the international selection. Appetiser platter and breads were served. The starter was not too exciting, and the breads were quite dry and tough.

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For the main, I went for the salmon as I wanted something lighter. It was a bit dry but passable, and definitely not the best salmon dish I had onboard a plane.

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My friend had ordered the Hanakoreiki selection, which looked and tasted better.

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Yuzu mousse cake dessert. Was interigued by the "droplets" on top of the cake. It was light and creamy, very good!

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Vanilla ice-cream, which, unusually, was served rock hard. Had to wait for some time for it to soften.

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While waiting for the ice cream to soften, I started on the cheeses and fruits. Pralines were also offered by a crew following behind the cheese/fruit cart even before coffee/tea orders were taken. To be honest, meal service felt a bit uncoordinated and rushed on this flight even though there was plenty of time to complete the service. It seems that a couple of crew were also sent from Y to help out in J (economy was not full it seems) as I counted at least 6 cabin crew, which might have contributed to the "rush". Some of the stewardesses in J seemed very junior and lacked the personality and touch of the senior crew. Overall, service was very average by SQ standards, though they did get the job done and requests fulfilled.

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Earl grey tea to end.

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Folded down my seat to a bed and spent the rest of the flight in bed. With the full length and width bed in 19G, no other Business class seat comes close!

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Spent the rest of the flight watching movies and taking a nap, and we were soon approaching SIN. Cabin lights turned on the bed was converted back to a seat.

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Went back to 20K for the landing. Our flight routing.

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Approaching Changi.

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Landing on Rwy02L right on schedule.




Thanks for reading and your comments are welcomed.
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Verdict

Singapore Airlines

8.4/10
Cabin9.0
Cabin crew7.5
Entertainment/wifi9.5
Meal/catering7.5

ANA Lounge Haneda - International

8.3/10
Comfort8.5
Meal/catering8.0
Entertainment/wifi8.5
Services8.0

Tokyo - HND

9.1/10
Efficiency9.5
Access9.5
Services8.0
Cleanliness9.5

Singapore - SIN

9.3/10
Efficiency9.5
Access9.0
Services9.5
Cleanliness9.0

Conclusion

Overall, this was a very average flight on SQ. Hardware was excellent on the new A350 (go for row 19), but the service and catering was quite unmemorable. However, it was still a sweet way to end a short holiday, so no complaints.

Information on the route Tokyo (HND) Singapore (SIN)

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