Review of Jet Airways flight Mumbai Abu Dhabi in Economy

Airline Jet Airways
Flight 9W584
Class Economy
Seat 17C
Aircraft Boeing 737-800
Flight time 03:30
Take-off 12 Jan 17, 16:00
Arrival at 12 Jan 17, 18:00
9W   #64 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 45 reviews
koresh
By 1321
Published on 26th July 2017

Jet Airways VT-JBE 9W584 BOM-AUH



Flight Details

Airlines: Jet Airways
Flight: 9W584 BOM-AUH
Reg: VT-JBE
Aircraft: Boeing 737-85R
Dep BOM Terminal 2 : 16:00
Arr AUH Terminal 1: 18:00
Distance: 1,999 km
Flight time: 3h 10m

Introduction

In January 17 after a spending few weeks in Mumbai, it was time to return. I was booked with Etihad. The Mumbai bound trip report can be found by clicking this link : Etihad: Mumbai.

Jet Airways being a code-share partner, got an opportunity to fly them on the return trip to Sydney.

Complete Trip Video



Arriving at the airport

Had booked an hire care to arrive around 1 p.m. Due to traffic and drivers lack of local knowledge, reached around 2 p.m.

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Information Board

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Check-In

Check-in was chaotic, All Jet passengers to Abu Dhabi and Dubai were in same queue for check-in. Waited in queue for nearly an hour.

Told the staff, flight departs in an hour still the check-in wasn't done, he said not to worry, will delay the flight.

At 3p.m they opened a separate counter for Abu Dhabi and Dubai passengers.

End of Queue view

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Flight Schedule

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Still long wait to check-in

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Time was 3.10pm, when I got checked-in. I had pre-booked window seat when I purchased the ticket. Didn't check the seat number and headed straight to security and immigration.

Security and immigration didn't take long as the not many international flight in the afternoon. Took maybe 10 mins max for both the procedures.

Duty free Area

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I didn't want to waste time, went straight to gate.

Walk to Gate

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Gate was close to the escalator, reached soon.

Air side view

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Jet Airways VT-JBE Boeing 737-85R would be operating the 9W584 BOM-AUH

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Waited close to gate for boarding to be called. Flight got delayed by 25 mins, which was fine for me. As I had a 3 hrs wait in Abu Dhabi.

While waiting watching the airside action



Delayed flight

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Gate Area

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Boarding process was slow, should have taken 10-15 mins.

Long queue for boarding

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Flight Serviced

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Tow

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Aircraft types

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Air side view

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Flight was full.

About to Board

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Premiere Class

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On entering the flight, I checked my ticket. I was changed to aisle seat in the exit row. My neighbour got instructed regarding opening exit door in emergency.

Seat view

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In few minutes, captain came on board and welcomed. Heading West, over Arabian Sea and on to Oman and land in Abu Dhabi.

Within few minutes, pushback commenced.

After taxi to runway 27, a sharp lift and onwards to Abu Dhabi.

Reading material

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Safety Card

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Someone had left a plastic bottle in my seat pocket.

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Leg room

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Snack was started on cruising height. Choice was veg or non-veg. Chose the non-veg option.

Snack Packing

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Puri - Don't know what its called, yellow in colour, Kheema and dessert Washed it with red wine.

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Ready for collection

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Was time to fiddle with IFE. Didn't work, An app was needed to run the entertainment on the phone.

IFE

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I tried to run it as per the instructions, could on get flight information as other feature could only be accessed through the app.



Since I couldn't use the IFE, had a walk to the rear to toilet.

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Cabin view

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With nothing to do. snoozed for few mins.

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Jet Airways fleet information

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It was time for landing soon. Landed around 6p.m local time in Terminal 1. I wasn't in a rush, got off on a leisure pace.

Disembarkation

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Saudi in Skyteam colours

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Had to pass through security in Abu Dhabi to enter transit area. Everyone was asked to take off shoe.

Famous Abu Dhabi Dome in Terminal 1

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Jet Airways preparing for next flight

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See more

Verdict

Jet Airways

6.0/10
Cabin7.5
Cabin crew6.0
Entertainment/wifi5.0
Meal/catering5.5

Mumbai - BOM

8.0/10
Efficiency8.5
Access8.0
Services7.5
Cleanliness8.0

Abu Dhabi - AUH

6.4/10
Efficiency7.0
Access7.0
Services6.0
Cleanliness5.5

Conclusion

Flying economy class with Jet Airways to Middle East wasn't expecting much in terms of service. Ground staff were very casual till the end, if they had been proactive. Flight would have departed on time.
Wasn't happy that my seat was changed at check-in. Cabin crew did what as expected, hardly interacted with the passengers. Meal-wise option was veg or non-veg, didn't know what was the food. Portion was small, but adequate for time of the day. Abu Dhabi airport doesn't have much to offer for transit passengers, few duty free shops and restaurants. Overall experience underwhelming.

Thanks for reading this report till next time.

Information on the route Mumbai (BOM) Abu Dhabi (AUH)

The contributors of Flight-Report published 3 reviews of 2 airlines on the route Mumbai (BOM) → Abu Dhabi (AUH).


Useful

The airline with the best average rating is Etihad Airways with 8.2/10.

The average flight time is 2 hours and 16 minutes.

  More information

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