Airlines: Jet Airways Flight: 9W584 BOM-AUH Reg: VT-JBE Aircraft: Boeing 737-85R Dep BOM Terminal 2 : 16:00 Arr AUH Terminal 1: 18:00 Distance: 1,999 km Flight time: 3h 10m
Trip Report: Jet Airways 9W584 Mumbai to Abu Dhabi
Introduction
In January 17 after a spending few weeks in Mumbai, it was time to return. I was booked with Etihad. The Mumbai bound trip report can be found by clicking this link : Etihad: Mumbai.
Jet Airways being a code-share partner, got an opportunity to fly them on the return trip to Sydney.
Arriving at the airport
Had booked an hire care to arrive around 1 p.m. Due to traffic and drivers lack of local knowledge, reached around 2 p.m.
Information Board
Check-In
Check-in was chaotic, All Jet passengers to Abu Dhabi and Dubai were in same queue for check-in. Waited in queue for nearly an hour.
Told the staff, flight departs in an hour still the check-in wasn't done, he said not to worry, will delay the flight.
At 3p.m they opened a separate counter for Abu Dhabi and Dubai passengers.
End of Queue view
Flight Schedule
Still long wait to check-in
Time was 3.10pm, when I got checked-in. I had pre-booked window seat when I purchased the ticket. Didn't check the seat number and headed straight to security and immigration.
Security and immigration didn't take long as the not many international flight in the afternoon. Took maybe 10 mins max for both the procedures.
Duty free Area
I didn't want to waste time, went straight to gate.
Walk to Gate
Gate was close to the escalator, reached soon.
Air side view
Jet Airways VT-JBE Boeing 737-85R would be operating the 9W584 BOM-AUH
Waited close to gate for boarding to be called. Flight got delayed by 25 mins, which was fine for me. As I had a 3 hrs wait in Abu Dhabi.
While waiting watching the airside action
Delayed flight
Gate Area
Boarding process was slow, should have taken 10-15 mins.
Long queue for boarding
Flight Serviced
Tow
Aircraft types
Air side view
Flight was full.
About to Board
Premiere Class
On entering the flight, I checked my ticket. I was changed to aisle seat in the exit row. My neighbour got instructed regarding opening exit door in emergency.
Seat view
In few minutes, captain came on board and welcomed. Heading West, over Arabian Sea and on to Oman and land in Abu Dhabi.
Within few minutes, pushback commenced.
After taxi to runway 27, a sharp lift and onwards to Abu Dhabi.
Reading material
Safety Card
Someone had left a plastic bottle in my seat pocket.
Leg room
Snack was started on cruising height. Choice was veg or non-veg. Chose the non-veg option.
Snack Packing
Puri - Don't know what its called, yellow in colour, Kheema and dessert Washed it with red wine.
Ready for collection
Was time to fiddle with IFE. Didn't work, An app was needed to run the entertainment on the phone.
IFE
I tried to run it as per the instructions, could on get flight information as other feature could only be accessed through the app.
photos continue
more.
and more..
Since I couldn't use the IFE, had a walk to the rear to toilet.
Cabin view
With nothing to do. snoozed for few mins.
Jet Airways fleet information
It was time for landing soon. Landed around 6p.m local time in Terminal 1. I wasn't in a rush, got off on a leisure pace.
Disembarkation
Saudi in Skyteam colours
Had to pass through security in Abu Dhabi to enter transit area. Everyone was asked to take off shoe.
Famous Abu Dhabi Dome in Terminal 1
Jet Airways preparing for next flight
After arriving Abu Dhabi. I had to pass security check, where shoes had to be removed.
Thanks for reading this report till next time.
:)
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Verdict
Jet Airways
6.0/10
Cabin7.5
Cabin crew6.0
Entertainment/wifi5.0
Meal/catering5.5
Mumbai - BOM
8.0/10
Efficiency8.5
Access8.0
Services7.5
Cleanliness8.0
Abu Dhabi - AUH
6.4/10
Efficiency7.0
Access7.0
Services6.0
Cleanliness5.5
Conclusion
Flying economy class with Jet Airways to Middle East wasn't expecting much in terms of service. Ground staff were very casual till the end, if they had been proactive. Flight would have departed on time. Wasn't happy that my seat was changed at check-in. Cabin crew did what as expected, hardly interacted with the passengers. Meal-wise option was veg or non-veg, didn't know what was the food. Portion was small, but adequate for time of the day. Abu Dhabi airport doesn't have much to offer for transit passengers, few duty free shops and restaurants. Overall experience underwhelming.
Thanks for reading this report till next time.
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