Review of Malaysia Airlines flight Alor Setar Kuala Lumpur in Economy

Airline Malaysia Airlines
Flight MH1253
Class Economy
Seat 24F
Aircraft Boeing 737-800
Flight time 01:00
Take-off 18 Dec 16, 20:40
Arrival at 18 Dec 16, 21:40
MH   #10 out of 68 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 197 reviews
AriffAzrai
Published on 13th June 2017
After 2 days and 1 night in Alor Setar, it was the time for us to fly back to our hometown, KL.

And for those who interested, here is the flight report of the outbound flight:

Kuala Lumpur-Alor Setar with Malaysia Airlines B737-800


In the Airport


We arrived at the airport around 2 hours before our flight time.
photo tr 1


Alor Setar's airport (AOR) is named after the current Sultan of Kedah, Sultan Abdul Halim Mu'adzam Shah. At present, all scheduled flights in AOR are flying to and from Kuala Lumpur (both KLIA & Subang). The terminal is quite small and basic with limited number of facilities.
photo tr 2


First, my parents and I decided to have our dinner in 1 cafe which located towards the end of the airport terminal. Then, we went to the check-in counter to drop our luggage and collected the boarding passes.
photo tr 3

After we completed the check-in process, we found out that our flight to KL would be delayed for more than 1 hour. Around 30 minutes later, we proceeded to Gate 1, where our aircraft would be departed. Almost an hour and a half later, there was no sign of our aircraft to arrive. The gate agents then informed all passengers that our flight would be delayed for another 1 hour. This delay was caused by the late arrival of transit passengers from a connecting flight in KLIA.

After almost 3 hours of waiting, our aircraft finally arrived and docked at the gate. The gate agents announced that our flight was ready for boarding and apologized once again about the delay. Business class passengers and those who need special assistance were invited to board first followed by all economy class passengers.


Onboard Experience



My seat, 24F.
photo tr 4

Boarding in progress. There were 2 stewardesses in economy class while the other 2 were in business.
photo tr 5

The views outside of the window.
photo tr 6photo tr 7

Just like the previous flight, the IFE was available throughout the flight without the headset been distributed.
photo tr 8

After the boarding process completed, the safety demo video was played on the IFE screen.
photo tr 9photo tr 10

Unfortunately, the IFE system went down few minutes later and the safety demo was done manually by the cabin crew. After that, the cabin lights were dimmed and our aircraft started to move to the runway.
photo tr 11

The view of Alor Setar at night soon after we took off.
photo tr 13

10 minutes later, the crew started the inflight service with the usual offering of Salted Peanuts and Orange Juice.
photo tr 14

Few minutes later, the crew walked down the aisle again to offer passengers the available balance of Salted Peanuts. I didnt miss this chance to grab few packets more. I also got 2 extras Orange Juices from my parents who refused to drink cold beverage at night.
photo tr 15

Cabin during the flight. The 2 stewardesses collected some trash and did the final checking before landing.
photo tr 12

Almost 50 minutes in the air, our aircraft started its decent and we were safely landed in KLIA.
photo tr 16

Due to unknown reason, our aircraft was not able to dock at the gate and was put on hold for almost 30 minutes! All the passengers seem quite frustrated and clueless as there was no information provided by both cockpit and cabin crew regarding this situation. Eventually, our aircraft received a clearance from the control tower to park at the gate and we were all allowed to disembark. Fortunately, it didnt took a long time for our luggage to arrive. An hour later, my parents and I arrived at our home and we called it a day.
photo tr 17


Tourism Bonus: Galeria Sri Perdana, Kuala Lumpur



Due to time constraints, I didnt managed to visit Tun Dr Mahathir's Birthplace House when I was in Alor Setar. Thus, few days after I returned back in KL, I decided to visit another memorial for Malaysia's 4th prime minister which located not far from the city center.

photo galeria 1

Galeria Sri Perdana is 1 of the 3 memorials dedicated to Tun Dr Mahathir Mohamad who was also the longest-serving prime minister (for 22 years). It is located on top of Federal Hill (Bukit Persekutuan), not too far from the KL Sentral Station. Opened on every Tuesday-Sunday, from 10am-5:30pm, the admission to this memorial is completely free of charge. If you are not driving, you can ride a cab or Uber from KL Sentral Station or the city center.
photo galeria 2

It was quite a long walk from the main gate to the galeria building.
photo galeria 3

This 80s-style bungalow house was actually the former official residence for Tun Dr Mahathir and his family from 1983-1999 before they moved into their new residence in Putrajaya. In year 2003, this house was converted into a memorial where public are invited to visit. Galeria Sri Perdana houses various personal collections and memorabilia of Tun Dr Mahathir during his tenure as Malaysian prime minister.

The main living room.
photo galeria 4

The main dining hall in the 1st floor.
photo main dining room

1 of Tun Dr Mahathir's hidden talents is woodcarving. This was his carpentry room where he used to do some woodcarving during his free time.
photo galeria 5

Kitchen area. There were mini-elevators to bring the foods cooked in this kitchen directly to the dining area which located on the 2nd floor.
photo galeria 6

Master bedroom and wardrobe.
photo master bedroomphoto wardrobe

His office.
photo his office

Some of Tun Dr Mahathir's personal memorabilia.
photo galeria 7photo kris

Some of Tun Dr Mahathir's car collection.
photo galeria 8

I spent almost 2 hours exploring this whole Galeria and enjoyed every moment of it. If you are in Kuala Lumpur, do not forget to include a visit to Galeria Sri Perdana and the other memorials in your list ;-)
photo galeria 10
See more

Verdict

Malaysia Airlines

7.9/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi7.5
Meal/catering7.5

Alor Setar - AOR

7.3/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness5.0

Kuala Lumpur - KUL

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Conclusion

The service and attitude of the crew for this flight was so much better than the crew of the outbound flight. They were much friendlier when interacting with passengers and definitely more generous with the inflight service. I hope the soft product of all MH's flights would be consistent and as good as this. I also hope that MH could distribute a headset to all its passengers for the IFE even on a short,domestic flight.

Thank you for reading my TR. Any comment or feedback will be highly appreciated.

Related

0 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !

Login to post a comment.