Review of Singapore Airlines flight Singapore Shanghai in First

Airline Singapore Airlines
Flight SQ830
Class First
Seat 3A
Aircraft Airbus A380-800
Flight time 05:20
Take-off 07 May 17, 09:45
Arrival at 07 May 17, 15:05
SQ   #6 out of 79 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 644 reviews
socalnow
By 2687
Published on 26th June 2017
Welcome to a series of flight reports around, you guessed it, the Asia Pacific. This series will contain reports on 6 segments and cover 2 airlines. The final leg on Delta PVG-LAX I will not report on.

The carrier, route, equipment, class, lounge, and procurement method were as follows:



Cathay Pacific - LAX-HKG - 777-300ER - First - Qantas First Lounge - Alaska Mileage Plan

Cathay Pacific - HKG-TPE - 777-300ER - First- The Wing and The Pier - Alaska Mileage Plan
Cathay Pacific - TPE-HKG - 777-300 - Business - Cathay Pacific Lounge - BA Avios
Cathay Pacific - HKG-CGK - A330-300 - Business - The Bridge and The Cabin - BA Avios
Singapore Airlines - CGK-SIN - 777-300 - First - Esplanade Lounge and a TPR "Arrivals" Lounge Experience - Krisflyer Miles
Singapore Airlines - SIN-PVG - A380-800 - Suites - The Private Room - Krisflyer Miles (This Report)
Delta Air Lines - PVG-LAX - 777-200LR - Business - No Lounge - NRSA (No Report)

Check in and The Private Room



With a heavy heart and a heavy belly of Teochew delights is was time to bid Singapore adieu. For me this involved a taxi from the Intercontinental Singapore to the the SQ T3 First Class check in lobby. This facility was very quiet and efficient, as I always find it.

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No other passengers today at the dedicated immigration station.

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Conveniently the lounge is just outside the immigration point.

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The escort leads the way.

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Ready to indulge once again I review the menu.

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How about a coffee and sparkling water to begin.

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There were about 4 tables occupied which I call busy for TPR.

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I cannot get past the eggs Benedict here. It's exceptional.

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Still wanting a last taste of the Teochew I opt for the fried carrot cake. It's a fine example of the dish.

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After a very satisfying meal I retire tot eh seating areas to enjoy some fizz.

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With still a good amount of time before boarding I opt for a walk about the terminal so watch aircraft movements.



Eventually my trek leads me here.

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Boarding begins and I'm impressed to see they have an intimidating sentry guarding the entrance to Suites. After a thorough vetting I am allowed to pass.

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SQ830 SIN-PVG



One of the best walks in the sky.

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Of course 3A or 3F for the extra window.

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Thank you Raminah, job well done.

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Refreshment is offered promptly and as well as the menu.

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The view from 3A.

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A review of the menu. It's impressive to me for such a short flight. 18 pages!

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There were only 2, well 3, other passengers in Suites. A young couple, wearing matching minions t-shirts, and their 1 year old(ish) child.

Our push from the gate was on time and a leisurely taxi to 2C.



The friendly and conversational steward sprung into action with my beverage of choice. My preference for post departure beverage was secured on the ground and relayed to him.

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Some amenities are dispersed.

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The canape service is the savory Singapore satay. Always a please at altitude.

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Offers for additional satay are regretfully declined. I want to have a taste of everything so I can't get bogged down here, as much as I would like to.

This table has a lovely view.

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The Krug is kept brimmed and the table is set. I opted for the crab starter and some garlic bread. The starter looked better than it tasted. The flavor of the crab was somewhat overpowered by the mayonnaise and the salmon roe.



The Chinese soup is opted for next. I quite like the clean pork flavor of the broth.



Must eat your greens. The salad is rather plain but I enjoy the peppery arugula quite a bit. I switch tot he crisp Dog Point Sauvignon Blanc for the time being.



So, apparently I booked the cook to the tune of a Boston Lobster Thermidore. I'm not sure why I did that as It really isn't my favorite lobster presentation by any means. Of course I could have switched to any of the other mains on the menu I stayed with the lobster to see if perhaps I was missing the reason for the hype. So many SQ reviews mention ordering the Lobster Thermidore via BTC ex. SIN. Nope, still not my thing. The heavy handed sauce just nullifies the reason I would like to eat lobster in the first place. I must admit that it's visually very impressive.

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The flight attendant observed that I had only picked at the main she offered to bring any of the other dishes. I asked for the Laksa. I know it's a funny contrast from the haute lobster dish to the Katong comfort food but it was far more to my liking. I always make time for Laksa when I visit SIN yet on this trip I didn't have an opportunity so this was perfect for me.

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I'm going all the way with this so I gladly accepted the offer of "70 Surprise", the 70 step dessert. Also the 70th anniversary of Singapore International Airlines. This was a beautiful treat with great fruit and coconut flavor.

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The basket of whole fruit made a round and I opted for son longan, papaya, and some sort of apple thing. The papaya was magnificent.



Cheese is offered next. I am powerless to resist.

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Finally lunch has ended and a selection of pralines are delivered after the table is cleared. It's a pretty stunning meal for a 5 hour regional flight. It was a joy to experience all of the flavors, textures, and wine pairing. The service throughout was impeccable. Timing was perfect. All the dishes were presented with a description and asked after to my liking. Everything that an F experience should be.

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I had been watching the light load today thinking that I may have a chance at the elusive "double bed" experience for the first time. This would not be the day as the couple with the young baby were seated in one pair of adjoining suites and the other pair was made up for them to rest. Of coursre they could make better use of the space than I could.

Instead I was offered a bed in 1A, away for the action somewhat, and I gladly accepted. To the lav first to freshen up before nap time.



I'm giddy with the presentation of the bed and pillows. While the 777 F bed is probably preferred for space there is something so special about closing the doors and being secluded in your own space.



I manage a very enjoyable 2 hour nap and awake just as decent/landing procedures are being carried out by the crew. I ask if there is time for some Blue Mountain and of course the answer is in the affirmative and the coffee is delivered to 3A.



We're on time and have a long taxi over to Terminal 2.



Time to face the cold harsh world without the sweet embrace of Singapore Airlines.
See more

Verdict

Singapore Airlines

9.0/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi9.0
Meal/catering9.0

Singapore Airlines Private Room

8.8/10
Comfort9.0
Meal/catering9.0
Entertainment/wifi8.0
Services9.0

Singapore - SIN

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Shanghai - PVG

6.9/10
Efficiency5.0
Access8.0
Services7.5
Cleanliness7.0

Conclusion

The Ground Service: The exclusive check in facility and dedicated immigration queue is just as it should be. I don't need a personal escort when facilities like these are in place.

The Lounge: The Private Room ticks a lot of the First Class experience boxes for me. It's quiet and exclusive, the food and beverage are top notch, and the aesthetics are of quality and refinement. Lacking are spa/relaxation services and private nap rooms.

The Cabin: After ten years it still feels absolutely special and decadent.

The Crew: Wonderful, engaging (even playful), kind, and sincere. Quite above reporach.

The Food and Beverage: Champagne Krug and Dom Perignon set the stage for a delightful culinary experience. I made the tactical error with BTC and the lobster. I had completely forgotten to update my choice.

Overall: Singapore Airlines lives up to their reputation of excellence at every opportunity. It's rather uncanny.

Thank you for coming along and please feel free to follow @theonlywaytofly on Instagram for previews of upcoming Flight Reports.

Information on the route Singapore (SIN) Shanghai (PVG)

7 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 402231 by
    Rewardflying 493 Comments

    Another Awesome report. They are going to have to rename Changi to Socalnow airport.

    The food presentation is incredible, and for a lunch flight! I can only image what the return flight is like at dinner.

    I just booked SQ a couple minutes ago. Now reading this I'm rethinking my plan. I did the Star Alliance from ORD-HND on ANA in first then to PEK and that overnight to SIN on the 777. If I could only get into PEK or PVG earlier.... BTW: The FC trip is 120K on SQ only, the *A combo is 112,500. Not a big savings but...a savings. Thanks again for the great report.

    • Comment 402334 by
      socalnow AUTHOR 978 Comments

      Greetings Rewardflying, I always appreciate your feedback.

      "They are going to have to rename Changi to Socalnow airport. "
      -LOL, I do love it there! Many of the cultural and culinary delights of South and East Asia in one easy to us package.

      "I just booked SQ a couple minutes ago."
      -Good onya man. Looking forward to your perspectives.

      " I did the Star Alliance from ORD-HND on ANA in first then to PEK and that overnight to SIN on the 777."
      -I wonder if, by the time you board in PEK, you will be too exhausted to put SQ through its paces?

      "BTW: The FC trip is 120K on SQ only, the *A combo is 112,500. Not a big savings but...a savings."
      -Thank you for sharing this. I will so this some day for sure!

      Happy flying.

  • Comment 402283 by
    Razza_Pr 216 Comments

    Hello, Socalnow, and thank you for this FR.

    "There were only 2, well 3, other passengers in Suites. A young couple, wearing matching minions t-shirts, and their 1 year old(ish) child."
    -I'm surprised to learn that SQ actually permits young flyers to be in the Suites at all. Do tell, was the baby well-behaved?

    "Our push from the gate was on time and a leisurely taxi to 2C"
    -It's nice 2C that view over the wing during the duration of your flight. Engine views are always good fun.

    "So, apparently I booked the cook to the tune of a Boston Lobster Thermidore."
    -SQ's most overrated BTC dish ever. The presentation looks rather sad for a dish that's supposed to be worth celebrating imo. Thank goodness the laksa made up for it. Maybe SQ should consider promoting their laksa just a little louder than they like to promote their lobster..? Definitely looks more appetising to me

    The smog upon landing doesn't look too bad for Shanghai standards, it seems.

    Thanks again for this FR. Cheers!

    • Comment 402335 by
      socalnow AUTHOR 978 Comments

      Hello Razza_Pr and thank you for the feedback.

      "Do tell, was the baby well-behaved?"
      -Ha, nothing the Bose couldn't correct for. In honesty I don't remember being disturbed.

      "Q's most overrated BTC dish ever."
      -I can't disagree. It doesn't suit my palate.

      "Thank goodness the laksa made up for it. Maybe SQ should consider promoting their laksa just a little louder than they like to promote their lobster..? Definitely looks more appetising to me"
      -To me as well. Although in fairness the "hype" for the lobster seems to be coming from flight reports more than SQ itself, at least that's how it came to my knowledge.

      Happy flying Razza.

  • Comment 402342 by
    aduxsified 19 Comments

    Hi! Thanks for this lovely report :DDDD

    The "apple" like thingy fruit is called "Rose Apple" but personally as a Singaporean I'd call it by it's chinese name "蓮 (lian1) 霧 (wu4)"
    I wouldn't say this fruit is widely eaten by teenagers in Singapore but still I am surprised that they serve it on the plane too :O

    • Comment 402393 by
      socalnow AUTHOR 978 Comments

      Greetings Aduxsified and thanks for stopping by and leaving a note.

      "The "apple" like thingy fruit is called "Rose Apple" but personally as a Singaporean I'd call it by it's chinese name "蓮 (lian1) 霧 (wu4)""
      -Thank you for enlightening me. I have enjoyed this fruit on several occasions around SE Asia and now I can accurately call it.

      Happy flying.

  • Comment 416093 by
    Kevinwdw 1 Comments

    Great report! In the amenities photo - did they offer pajamas on the day flight? Two weeks ago, I flew on the overnight flight in First from Beijing to Singapore and got some really cool amenities and pajamas. However since it was overnight, The menu was supper and was rather limited. However, that was fine since I wanted to sleep

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