Review of Air India flight Mumbai New Delhi in Economy

Airline Air India
Flight AI866
Class Economy
Seat 4F
Aircraft Airbus A321
Flight time 02:15
Take-off 26 Sep 15, 09:00
Arrival at 26 Sep 15, 11:15
AI   #52 out of 113 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 56 reviews
koresh
By 394
Published on 8th September 2017
Air India VT-PPV AI866 BOM-DEL

Flight Details

Airlines: Air India [AI]
Flight : AI866 BOM-DEL
Reg : VT-PPV
Aircraft: Airbus A321-211
Dep - BOM Terminal 1A [Actual]: 11.05 am
Arr - DEL Terminal 3 [Actual]: 12.55 pm
Flight time : 1:50 hrs
Distance : 1,139 km

Introduction

This trip was undertaken in Sept 2015. You can read the last trip report by clicking here -> Air India : Delhi - Mumbai .

I had fear travelling with Air India Internationally due to delay. Last flight was a close call. This time, my fear came true. I did prepare for this as I was travelling on a Saturday.

This trip report is the return leg of Sydney with a twist.

No report can be complete without living it. Below is the video.

Full Video Report : Air India VT-PPV AI866 BOM-DEL

Do watch the video



Arriving at the airport

Took the Chembur - SantaCruz Link road to arrive on the Western Express Highway



Western Express Highway

Being early morning traffic was light, reached airport withing 45 mins.



Terminal 1A

Air India operated most of its domestic flights through this terminal as the Terminal 2 was still under-construction.

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Check-In

Since I had arrived much earlier. Check-in was quick, being Saturday it was not crowded.

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Since I was travelling to Sydney. had my baggage check-in but had to clear security and immigration during transit through Delhi.

After completing security. Headed for the food court to have a coffee.

Food Court

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Mumbai aircraft spotting



Plane spotting video



After spending sometime spotting. Soon was time for departure. Being my first time through this terminal, decided to get to gate early.

Terminal Shops

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Heading to gate video



Flight was departing through gate A9.

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Way to gate A9

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Flight Schedule

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Board displayed Security Call

Watching the Indicator board

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Waiting Area

Waiting for the boarding call.

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Gate Change

The aircraft had arrived from Goa and was docked at the gate. Since there was no boarding call made passed the schedule departure, passengers were informed the aircraft had a technical problem.

After waiting for an hr and the issue could not be fixed a change of aircraft was to happen.

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Bus Boarding

The replacement aircraft was parked at the remote gate, A bus boarding was



Bus Trip view



Bus Trip Video



Enjoyed the bus trip. Remembered the first time travelled through Mumbai Airport on Gulf Air Lockheed L1011 Tristar at 5 am to Doha via Abu Dhabi in Jan 1980 which was parked next to a British Airways Tristar. Wish had a camera like today. Anyways back to present.

Boarding Gate 81

Boarding was at remote gate 81



Juiced up

Aircraft was being refuelled

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Catering truck

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Boarding had commenced at 10.30 a.m. With no indication of departure was getting worried this could mean a missed flight. There was nothing much I could do so continued with watching the action outside.

Window view



After the fuelling and catering was loaded. The pilot came on board and announced that the flight would be departing soon and the flight was delayed due to technical problem with the original aircraft.

At 11a.m pushback commenced. Passengers were informed that Air India Delhi is aware of the delay and connecting passengers would be able to catch their flight.

Pushback

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Taxi to runway 27

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Flight was lined behind a Emirates Cargo

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Incoming flights

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Emirates ready to depart

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Next in line AI866 to Delhi and Sringar

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British Airways arrives

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Departure roll

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Terminal view on take off

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Window view

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Heading north of Mumbai



Flight Information

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Seat view

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Air India logo

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Flight path



Reading material

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Air India fleet information

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Air India route map



Safety Card

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Flight Information

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Headphones

Headphones were supplied

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Newspaper

Newspaper was provided

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Breakfast Sevice

Breakfast meal service was started half an hour after departure. Option was veg or non-veg.

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I had a breakfast earlier at the airport. Had the breakfast as I wasn't sure if would get time later. Wise decision.

Food was tasty, finished it.

Breakfast : Omelette, fried potatoes, capsicum, fruits

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Went to the back and checked with the crew about the delay. Was informed there are other passengers who are connecting and pilot had informed the ground staff regarding the transit passengers.

Cabin View

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I went back to seat relaxed thinking should be there just in time.

Flight Map and Information

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Clean India Program

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Closer to Delhi

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Approaching Delhi



Landing



Taxi to gate



Landed around 12.45 pm. Was ready to burst out when the gate opened.

Disembarkation

Air India VT-PPV will be heading to Srinagar

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On arriving at the transit desk for Sydney flight. Was informed that could not go for security and immigration clearance as the baggage could not be transferred and captain didn't want to delay the flight.

Transfer Desk

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Had to go and collect the bags from the carousel

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Baggage collection



After collecting the bags came back to the transfer desk. Due to the delayed flight, connection to Sydney, Paris, Kathmandu and connection to Auckland were missed. Then it was waiting till arrangements were made.

No one argued with ground staff. Everyone was calm, they did what they had to do even though Air India could have provided better coordination with the flight staff.

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Since Air India does not fly daily to Sydney. Were offered to be flown to Melbourne next day and then onwards to Sydney by Qantas. Hotel was arranged by 2.30 pm and headed for the exit.

Delhi Airport Exit

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Outside view



Bus view

Boarded the bus to Radisson Blu Hotel in Dwarka

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Bus ride

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Delhi air control

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Outside view

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Arrived at the hotel got check in to the suite.

Hotel view

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After resting for sometime. Went for the buffet.

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It was time for socialising and finding more about the flight next morning to Melbourne. We were informed that the bus would pick-up at 10a.m for the 1p.m flight.

Radisson Blue Hotel video



After dinner went to bed for a long flight next day.

Thanks for reading this report till next time.

:)
See more

Verdict

Air India

6.6/10
Cabin7.5
Cabin crew4.5
Entertainment7.0
Meal/catering7.5

Mumbai - BOM

7.5/10
Efficiency7.5
Access7.5
Services7.5
Cleanliness7.5

New Delhi - DEL

7.1/10
Efficiency7.5
Access7.0
Services6.5
Cleanliness7.5

Conclusion

Air India outbound to Delhi got delayed by 2 hrs. Missed the connecting flight.

Mumbai Domestic airport was quick check-in, bus transfer was due to aircraft having technical problem.

On board, cabin was clean, service was good. Being a short domestic flight, there was no entertainment - headphones, newspapers were provided. Food was excellent. Crew provided service promptly but had poor coordination with the ground staff in Delhi.
Ground staff in Delhi were helpful, did what they had to do.

Delhi airport was easy to navigate.

Informations on the route Mumbai (BOM) New Delhi (DEL)

The contributors of Flight-Report published 4 reviews of 3 airlines on the route Mumbai (BOM) → New Delhi (DEL).


Useful

The airline with the best average grade is Air India with 8.2/10.

The average flight time is 2 hours and 11 minutes.

 

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