Review of KLM flight Jakarta Kuala Lumpur in Economy

Airline KLM
Flight KL810
Class Economy
Seat 31A
Aircraft Boeing 777-300ER
Flight time 01:50
Take-off 19 Sep 17, 19:10
Arrival at 19 Sep 17, 22:00
KL   #37 out of 112 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 465 reviews
anaknegeri
By 579
Published on 11th November 2017
Hello friends! Welcome to my report.

Firstly, as usual, please apologize for my bad English, and also bad photo quality as I took all shots by my cellphone.

This is a report of my long journey from Jakarta to Kuala Lumpur, Medan, and Pekanbaru, and I split them to these parts:
Sep 19, 2017: Jakarta (CGK) - Kuala Lumpur (KUL) by KLM Boeing 777-300ER (you are here)
Sep 20, 2017: Kuala Lumpur (KUL) - Medan (KNO) by Malindo AIr Boeing 737-800
Sep 21, 2017: Medan - Pekanbaru overland
Sep 22, 2017: Pekanbaru (PKU) - Jakarta (CGK) by Citilink Airbus A320

IMPORTANT NOTE
The abbreviation of KL here always refers to Kuala Lumpur, not KLM's IATA code. Please not to be confused.

BRIEF BACKGROUND

The main purpose of this trip was to watch 2017 ASEAN Para Games in Bukit Jalil National Stadium, Kuala Lumpur. Yes, if the world has Paralympics, then Southeast Asia has also its own Paralympic Games, dedicated for athletes with physical disabilities. It's usually held 1-2 months after the SEA Games.

The last time I watched the ASEAN Para Games was in 2011, which was hosted by Indonesia and held in Solo, Central Java. I was very touched and inspired by how the "disabled" athletes struggle to finish their games. It made me, as a "normal" man, feel shy as sometimes I still keep complaining about my situation and problems, and feeling lazy to do my jobs.

Actually I had also planned to watch the 2015 ASEAN Para Games in Singapore, but due to my hectic school programs, I cancelled the plan. Then the chance to watch the game come this year, when SEA Games and ASEAN Para Games are held in my nearest "negeri jiran" (neighboring country), Malaysia.

As usual, to fly to Kuala Lumpur, I chose none other than my favorite European carrier, KLM, which offers the 5th freedom route from Jakarta to Kuala Lumpur, where it will continue their flight to Amsterdam. It's also currently the only European carrier flying to & from Jakarta regularly.

I spent only a night and a day in Malaysia, only to watch the game, then I chose to leave Malaysia for Medan, North Sumatra, on September 20th by Malindo Air.

OK, let's jump to the main story

September 19th, 2017

From my apartment in Depok, a city in the southern border of Jakarta, I took an express bus to Soekarno-Hatta International Airport. The traffic was quite good.

photo 36815932994_e9473b0f90_bphoto 36815932724_094690087b_b

The National Parliament (DPR) building.

photo 23673877408_32ba7c9720_b

Entering airport area.

photo 37267583330_a30f83e3e8_b

Before reaching the Terminal 2, a 777 of Emirates was seen.

photo 37267582610_7c9a62164b_bphoto 37525806941_d01ba99981_b

The bus bringing me here. The fare was IDR 60,000.

photo 37525806661_9f5185283e_b

After a security check, I entered the check in area. Here I only needed to print the boarding pass, as I had done the online check in, so that I could choose my favorite seat position.



The boarding pass.

photo 37637564374_4cee7f847e_b

Entering the airside area, with the immigration check as usual.

photo 36815928554_3164116bdd_b

From the immigration counter, we had to walk through a long way to the Gate D2.

photo 37525804311_15d8db9570_bphoto 37525803181_8e6a89ab32_b

Gate D2. Before entering the gate's waiting room, there was another security check, only for KLM passengers, as the plane would fly to Europe.

photo 36856649363_94e9ff7eeb_bphoto 36856648893_9670129877_b

When I entered the waiting room, our plane arrived from Amsterdam through Kuala Lumpur. The plane's registration code PH-BVS, titled "Darien National Park", named after a national park in the Panama-Colombia border. At that time it was KLM's latest Boeing 777-300ER fleet, before the delivery of PH-BVU in Sep 27th.

photo 36815927584_11fbb2b9fb_bphoto 36856648093_1326e6253b_b

At our left side was Emirates which I saw on the bus before, waiting for departure to Dubai.

photo 36815927954_d8de5821b8_b

A Turkish Airlines just landed.

photo 36856648443_f2d023e457_b

Then the Emirates started to take off.

photo 23673942608_8dc53a1fbf_b

A crowded waiting room. People from Indonesia and the West (Europe + the Americas) dominated the passenger composition. Not too many Malaysians joining the flight. I could difference them by their language and accent.

photo 37477805796_970e45c25f_b

We were called for boarding at 6.30 p.m. (UTC+7), 45 minutes behind the schedule.

photo 23673942048_a84624724e_b

Entering the cabin, as usual firstly we would see the business class area.

photo 23673941538_063846758b_b

"Economy Comfort" class, with probably wider pitch than the ordinary economy class.

photo 23673940948_a39875eb9a_b

Then entering our area, the economy class.

photo 36856646053_de4a16707e_bphoto 37525756161_9e2bedf3ff_b

Here I sat in about 2 hours.

photo 37477856726_3d45b4e571_bphoto 36856645543_7d235e1899_b

The seat pitch.

photo 23673937968_3c968d0370_b

While waiting for the boarding process completed, we had been allowed to operate the IFE. The highlight was "Power Rangers" movie. But as usual I was not too interested in movies, so I chose listening to its great music collection.



The boarding was completed. I could not count exactly the occupancy for this flight, but I guess around 90% of the seats were occupied. Seating beside me was an Indonesian couple going to Kuala Lumpur, the same destination with me.

Then the IFE started showing the safety instructions video with amazing animation.



Some pics before take-off.

photo 37267575250_9abbf90262_bphoto 37494588172_d7acbd6a02_b

The take-off process was very smooth, without any shakes and turbulences. Then the seat-belt lamp was turned off, and we could move freely. I tried to check the lavatory. Very clean and well-maintained.

photo 23673939268_96bd78e49b_bphoto 23673938428_6a1d451d65_b

I went back to my seat and checked anything inside the seat pocket.



"Holland Herald" magazine. I really like this magazine, with nice design and compact size (some in-flight magazines are very "bold" with too many pages). But the flight route shown here was very complicated and difficult to read.



I continued listening to the musics on IFE. This was the album of T.M. Revolution, a Japanese singer who sang many opening songs of anime series, especially "Samurai X" and "Gundam Seed Destiny" (my profile picture is Shinn Asuka, a character of "Gundam Seed Destiny" series).

photo 36856635753_bea39c9c26_b

I also checked the interactive flight map, with useful flight info. It also shown the map of KL city and interesting sights there.



Then the cabin crews started to serve our meal. It was "Pie Alooghobi". An Indian food in the Dutch airlines. The "Veggie" sign showed that it did not contain meats and eggs. I also asked the red wine, as I was very curious about it even though I had been on KLM for 5 times. The wine was produced in South Africa.

photo 36856635423_06d39de270_bphoto 36815907794_b289c16397_b

The weather was nice. We did not face bad weather situation. Unfortunately the flight was too short. At 10.00 p.m. (UTC+8, Malaysian time), about 1 hours and 45 minutes after departure from Jakarta, we had been prepared for landing.

Finally it touched down at Kuala Lumpur International Airport (KLIA) smoothly.



Time to leave the PH-BVS (Darien National Park) plane.



Some passengers entered the boarding gate on the terminal and continued their journey to Amsterdam.



As I was not going to Amsterdam, I spent about 15 mintues on the terminal taking some photos before proceeding to immigration counter. It was "satellite terminal", separated with the main terminal but connected by the aerotrain or people mover.

photo 36856631963_1189d1e899_bphoto 37494575822_7200bbec56_b

KLM PH-BVS preparing to fly to its home in Schiphol, Amsterdam.

photo 37477802846_d7ae366b10_b

Other planes.



Then I proceed to the main terminal by train.



Surprisingly, the immigration counter was not crowded, and I did not have to wait on the long queue unlike the last time I arrived in KL.

After the immigration check I passed the baggage belt. I did not have anything to claim here.

photo 36856630753_f8fd4d11dc_b

The arrival hall was packed by people waiting their relatives and friends who went back after the Hajj pilgrimage in Saudi Arabia.

photo 37525781661_5b65365a3e_b

From here I took the KLIA Express train to klia2, the low cost terminal of KLIA, as I would spent a night there. Klia2 was more comfortable to stay overnight, with many restaurants opening for 24 hours.



Check-in counters at klia2.

photo 37494572662_6a9312918c_b

"Quizinn" food court. Here I slept for some hours, after eating a plate of "roti canai".

photo 37267560330_8c06b1b40f_bphoto 36856629093_f88b22824e_b

The the morning came and I left the airport by bus to KL Sentral.

photo 37494571532_45c79b06d7_b

To close my story, let me show you some pics of Kuala Lumpur and the 2017 ASEAN Para Games.

KL Sentral, KL's main transport hub. Here I took the LRT train to Dang Wangi to find good place for breakfast.



Yut Kee Restaurant, a popular place for breakfast.



The LRT train to Bukit Jalil National Stadium. The Bukit Jalil LRT station was decorated uniquely for the SEA Games and ASEAN Para Games. There was even a large LCD screen showing local TV channel dedicated for sports.



As I had limited time here, I only watched 2 competitions here: swimming and athletic.



Then I left the stadium back to KLIA to catch my flight to Medan. You can read the report here.
See more

Verdict

KLM

8.3/10
Cabin8.5
Cabin crew8.0
Entertainment9.0
Meal/catering7.5

Jakarta - CGK

6.3/10
Efficiency6.0
Access6.0
Services6.5
Cleanliness6.5

Kuala Lumpur - KUL

7.0/10
Efficiency7.0
Access7.5
Services6.5
Cleanliness7.0

Conclusion

As my favorite European airlines, KLM always satisfy me with its well-maintained cabin on one of its latest fleet (PH-BVS "Darien National Park", delivered in Feb 2017), nice cabin crews, and great collection on the IFE. But I wish they can provide more comfortable seats, especially for long-haul flights. I also miss their chicken noodles served on the same route in July 2016. Why do they downgrade this to the alooghobi or risoles snack?

Comments about both CGK and KUL airports are still similar with my previous reports. I don't know when KLM will follow some Skyteam friends which have moved earlier to the Terminal 3 of CGK. For the KUL airport the main point is the immigration check process. The queue is uncertain, sometimes it's very long, but at the time of my flight I did not face any queue. The cleanliness and facilities also need to be improved. KUL has great building design, but lack of facilities.

Thanks for reading.

Informations on the route Jakarta (CGK) Kuala Lumpur (KUL)

2 Comments

Login to post a comment.