Review of Singapore Airlines flight Surabaya Singapore in Economy

Airline Singapore Airlines
Flight SQ931
Class Economy
Seat --
Aircraft Airbus A330-300
Flight time 02:20
Take-off 22 Jan 17, 10:10
Arrival at 22 Jan 17, 13:30
SQ   #2 out of 113 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 410 reviews
ItsKevin
By 413
Published on 5th December 2017
Hello everybody! My name is Kevin from Indonesia. Today, I want to share my flight on Singapore Airlines. In 2016, SIA had a travel fair, my mom and I got extremely cheap ticket price to Hongkong, for only IDR 2.5 million (SGD 250) for return trip from Surabaya. We purchased it directly, since it was great offer. We chose the Chinese New Year season to visit Hongkong & Macao. SInce it was our first time to Macao, we were quite excited!
PS: This is also my first time with Singapore Airlines, so I felt so excited to try an airline which is well known for its service.
The day
We arrived at Juanda International Airport (SUB/WARR) around 8.15 AM, and there aren't much flight departing from international terminal. After checked our luggages, we passed immigration within 5 minutes. When I arrived at waiting area, I saw Cathay Pacific A340 (B-HXH) were doing take off roll as CX 780 to Hongkong. I feel bit dissapointed because I couldn't catch the moment (and I realized that was my last meeting with CX's A343 because they were retired not long after this trip) :(
The other aircraft which was doing final call were this Indonesia AirAsia, PK-AXI
photo _dsc0008
5 minutes later, it was ready for its flight to Kuala Lumpur as XT8297. Look at the behind, Garuda's B738 (PK-GFI) was taxiing to the terminal as GA306 from our capital city, Jakarta
photo _dsc0013
30 minutes passed, this baby Airbus registered 9V-TRA arrived from Singapore as TR 2260


When the ground crews loaded off Tiger's cargo, I could see the "Golden Goose" landing, and here is she
photo _dsc0047
9V-STW would fly me to Singapore that day

Not long after, boarding call started, and all Y class passengers started to queue. Settled in my seat, I tried to take a look what's inside the seat pocket
photo _dsc0049
After 15 minutes, door were closed and the crews started to distribute the hot towels. Safety video also presented at that time. Take off smoothly at 10.15 AM, and I tried to explore the IFE
The headset
photo _dsc0062
IFE's content were pretty complete with many selections of films and music. The IFE Screen itself were very responsive
photo _dsc0052
It's the time for lunch. I already booked SFML (Seafood Meal), and my mom chose fish option
photo _dsc0068
Sorry, I don't have photo of my meal. I ate it directly, haha

Here are the cabin condition, the load factor were around 70%. Many passengers were seated at forward section
photo 20170122_112306
At rear cabin, the passengers weren't as many as the forward cabin
photo _dsc0088
Look at the sky
photo _dsc0081
I enjoyed myself hearing One Direction's album, and suddenly the captain informed that we were ready to descending. When the plane started descending, I could see Batam Island, Bintan Island, and also Singapore skyscrapers below.

The plane landed at 1.30 PM. Since the plane would fly to Seoul as SQ 602, it were parked at Terminal 3. I disembarked last, because I want to take some photos with the crews. We arrived at the end of course A, so we need to take skytrain to reach main section of Terminal 3.

The End
Continue to part 2


Thanks for reading my report!

Kevin
Kindly follow my instagram: @kevin_jo00
See more

Verdict

Singapore Airlines

8.3/10
Cabin7.5
Cabin crew8.5
Entertainment9.5
Meal/catering7.5

Surabaya - SUB

7.5/10
Efficiency7.5
Access8.0
Services6.5
Cleanliness8.0

Singapore - SIN

8.5/10
Efficiency8.5
Access8.5
Services8.0
Cleanliness9.0

Conclusion

It was a pleasant flight with SQ. The crews did their job perfectly, and the aircraft also had great IFE system

Informations on the route Surabaya (SUB) Singapore (SIN)

2 Comments

  • Comment 421651 by
    cheapflyer.JP 43 Comments

    Hi,ITSKEVIN. Thank you for the great report.
    I was so excited to read the report of SQ, one of the most popular airline in Southeast Asia. SQ A333 is not newly delivered aircraft,.However, There is no sign of their age. They seem to keep their aircraft clean and polished. I'm looking forward to your next report.

    • Comment 421765 by
      ItsKevin AUTHOR 18 Comments

      Hello Cheapflyer.JP!
      I don't think so, A333 are younger fleet in SQ than others (B777 and A380)
      9V-STW was around 4 years old at that time, but it's true that SQ maintain the aircrafts well. You can look at my next report, the older 772ER also still look fresh, despite the IFE wasn't good enough.
      Thank you for visiting my report.

Login to post a comment.